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Roofing reviews in Kew Gardens

Real People ~ Real Reviews ~ Real Results

  • The aluminum edging that they nailed into my slate came loose a month later at the back of the house. (The edging in the front was buckling like the nails were about to pop out too.) It was flapping in the wind for a few weeks before I could isolate the reason for the noise. We had a few huge rainstorms during that time so rain did get into the ceiling causing bubbling, When they workers came into the house to inspect and re-nail the edging back on, they were trying to sell me on replacement slate tiles when I was trying to explain to them that the water damage was due to the edging that allowed the water to get in under the roof. Also, on top of that, this was done so sloppy that it is visible from the street (I attached a picture of the mess). I am not sure if this is even done correctly but I am too scared to ask them to touch this again. My other complaint is that they walk on my slate roof. This is what I found out later on a slate repair blog site, [*** Link removed ***] concerning walking on slate roofs: "Contractors walking on the slate: This is one of the worst problems with new slate roof installations. Roof slate is not to be walked on — period. It is not a floor that is being installed — it is a roof. The slate roof must be properly staged so the roofers are working off roof ladders and roof scaffolds. ... If the contractors are walking all over the slate roof during installation, it’s because they don’t know what the **** they’re doing and the property owner will have many headaches later when the slates start falling off. This is a guarantee. Good slaters knows how to install slate, and they won’t walk on a slate roof unless it’s a last resort in an unusual circumstance." This is taken from [*** Link removed ***] and talks about slate roof repairs. I cannot recommend them for slate roof repairs since they walk on the roof without using the proper equipment. I have a 10 yr warranty but I will not be calling them back should the roof need repairs.
    - Elizabeth M.
  • From beginning inquiry and estimate, and ulimately to end cleanup, Sunrise's responses and attitude were exemplary. Owner and staff, imcluding office, were prompt, personable and professional, as well as easy to deal with.  Their work appears to have been done well, neatly, on time, with no delays.  Upon completion, all debris was removed and the site was left in a clean condition.
    - Murray H.
  • I try to schedule appt for this week, gave them 3 options. They said they only come in my area on Thursdays. I was not home this Thurs. So I asked to schedule for next Thursday because I want to be present when the job was done. It was confirmed. However, to my shocking surprise when I got home Thurs nite, I found that they were here and supposedly did the job in my absence. This is totally unacceptable. I have no idea what was done and how it was performed. All the mesh above the gutter to keep out debris were removed, and were not replaced. leaving the gutter open. This is not the job I wanted and will not pay for it. Now I have to pay to get someone else to replace the mesh? I need an answer from them!
    - Judy L.
  • Everything was perfect.  They arrived on time and finished on time.  They did a beautiful quality job and removed all debris.  I couldn't be happier.  I will do another review after the job is completed, but I don't expect anything less than what he has done today.

    UPDATE:
    The job went perfectly as did the previous one.  I evidently had a squirrel still in the attic that made a hole and he returned to fix it without charge.  He also rerouted one the downspouts, so that I wouldn't possibly hit it, when backing out of my driveway, also without charge.  Finally, he reattached a window that was detached from the house, again without charge.  If all my contractors were as competent and reasonably priced as this contractor, my life would be a whole lot better.  Two thumbs up!
    - Richard H.
  •  Roofing was done 9-11. Was able to select the roofing colors from Arnie. He uses the GAF Timberline roofing system and describes it in detail and how it is different than the standard roofing. . You can check out

    the GAF timberline system on the computer. The warranty is a GAF system warranty that appears superior than the other roofer I interviewed  who did not talk about any warranty. The price was good compared to the other roofer who was going to charge slightly less but whose quality of material, warranty, and workmanship was not as good as Blakes.  My roof was an intersecting roof. He used 3/4 plywood making a strong roof. The old roof was removed.. This created alot of garbage and dirt that was removed and not even a nail remained after the cleanup, which was very good. The roofing was done within the timeframe he gave. The hurricane Sandy came by about two weeks ago and the roof held up superbly.
    This was the second time I used Blake because he is responsible and even after the work is performed he follows up . The work is explained in detail and everything is legal, insured etc. The siding was beautiful and it was quickly done. My presence was not needed .
    - George L.
  • Arnie was great. During the initial consultation, he pointed out things that other contractors failed to notice. He came in on budget and his crew did a great job at cleaning up when they were finished. We're getting a lot of compliments on the new siding from our neighbors.
    - Joseph D.
  • Perfect - Quick and efficient
    - Joseph D.
  • Perfect. Quick and efficient.
    - Joseph D.
  • unknown
    - Karl J.
  • unknown
    - Stephanie v.
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Roofing Contractors in Kew Gardens

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