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Specialized Services reviews in Kerhonkson

  • A
    Xterior Solutions
    Had a leaking roof and attempted to repair leak. Roof is 13 years old and there was damage to roof sheeting as well. Original shingles only had maybe 4 years or so of life left. Steve and Jason were more than helpful with this issue and after the repair just wasn't able to fix the issue we all decided a complete roof replacement was the best option. The entire company from the owner Jason to sales Steven to all the workers were phenomenal to work with. Prompt communication, prompt to perform the work and made the entire process painless and easy to swallow. We are extremely pleased with the finished product and will definitely choose Xterior Solutions for any and all future work to our home. Would give more than 5 stars if possible but this is a unquestionable 5 star rating.
    - Shaine G.
  • A
    Think Green Junk Removal
    Answered my first call. Received a prompt return call with an estimate and was told up front that there would be an additional charge for driving distance. Was scheduled for a pick up at a time for my convenience with a time window for the service. Called to notify me that the driver was on his way. Arrived as promised. The gentlemen were very professional, friendly, and conscientious about moving the large pieces carefully without damage to our home. Cost was as estimated. Perfect in every way!
    - L M N.
  • A
    Perfect Exteriors
    Eddy and his crew were on it! Punctual, friendly and the roof looks great! I had a couple lower bids, but Perfect Exteriors was much more professional, seemed very honest and I feel like I can trust the work they did. Glad I went with this company :)
    - Jennifer M.
  • D
    Five Star Exteriors Inc
    I had requested an estimate for repair of a badly leaking shed roof with the office manager on Oct 5th.  I was told I would be contacted by Jay to set up a time for an estimate. After two days of no return phone call, I called the office again, was told someone would call that afternoon. Jay called the next afternoon and a time for an estimate was arranged. Jay did arrive on time for the estimate and was helpful and thorough in providing options for repairing the roof.  SInce I was planning a large renovation in the spring, the goal was for a temporary repair to last the winter. He said he would call in the next day or two with an estimate and that the work would take a day to complete. In two days he called back saying he could fix the roof for $300 and would be done soon because he lived nearby. I agreed and requested that the repair be done. The phone call was quite short with no details or discussion regarding timing of payment or exact date of the planned work.  It is now 2 weeks later, I have not heard from him since, the office does not return phone calls, Jay's phone is never answered and you can not leave a message.



    Rationale for poor rating; clearly an F for lack of communication/responsiveness, the inability to return a call/leave a message to answer repeated queries as to the disposition of the planned work is inexcusable. The use of a work phone by Jay that is never answered and does not allow one to leave a message clearly indicates disregard for responsiveness





    The performance of the estimate was both punctual and professional and deserving of a higher rating than C, however the lack of follow through on planned work is not professional.  

     



     



     

     

     



     

     




    - Mary E.
  • A
    NSG Construction Services LLC
    Nick's company NSG, was totally professional from beginning to end. Nick immediately responded to the job request. He assessed the roof, sent an estimate within a day and gave a 2 week window to get the job done. Within the week, he had the materials at the job site, protected from the weather. On the day scheduled, he arrived with a great crew! First they ripped off two layers of shingles and replaced any rotted boards found. All debris was removed from the house/yard, without a trace of anything left. Next they installed appropriate weather shields to the roof and the chosen roofing shingles. The crew was extremely knowledgable, hard working and friendly. They did such a professional job, we decided to have them install new soffits and facia. Again, done quickly. I can't say enough about NSG and their professionalism. I would hire them again in a heart beat! Soup to nuts, this crew was in and out in three days, that's including the additional work we had them do. I've had two previous local roofers promise (for years) to assess the job, but never showed up. I was getting frustrated with finding someone who does what he says he will. Finally we found NSG and couldn't be more satisfied : ) Nick, Chris, Louie, Bobbie, and the rest who I don't know names, you guys are THE BEST!!!
    - Pat Y.
  • A
    Xterior Solutions
    Jason, the company owner, was entirely professional, courteous and personable. He returns calls promptly and  showed up at the designated time. I ultimately decided not to do the work at this time but was favorably impressed with Xterior Solutions and would not hesitate to recommend them to others.
    - Kristin C.
  • A
    Colonial Roofing & Siding Company Inc

    Fernando, who works for Colonial Roofing, was top notch doing the job. He is professional, efficient, neat, thorough and pleasant. Clean-up was done every day and care was given to our landscaping. Paul, the supervisor, was here when needed and checked in every day and at job completion. We highly recommend Colonial Roofing and Siding. Thank you for a great job!


    - Denise D.
  • A
    VERIZON WIRELESS
    Instructed me in how to recover lost data. Provided temporary solution to bridge me over to new plan. Discussed optional plans and devices with expertise and professionalism. Helped me decide confidently what was best for my needs.
    Knew enough about products and plans and billing and damaged phone warranty/ insurance coverage to answer all of my questions.
    - Daniel S.
  • A
    Colonial Roofing & Siding Company Inc
    Colonial roofing called us back within 24 hours of our initial phone call. They came to the house the next day, assessed the situation, discussed with my husband and gave an estimate. They mailed a contract and asked for a 10% deposit. They even included a copy for us and an SASE(self addressed stamped envelope) for return!
    They arrived within a week from our sending in the deposit; the job was completed in 2 days. Worker did his own cleanup and brought his own tools and ladders. All parties were professional, prompt and courteous. The work is top notch! No more leaks. Would highly recommend this company.
    - Denise D.
  • F
    J & A Roofing Company Inc
    In December 2012, we called and left a message on Jand A roofing's phone machine requesting an estimate for flat roof replacement. The winter storm had blown off sections of roof over our enclosed porch causing leaks. The provider did not call back.
    In April 2013 my husband called and spoke with a woman at Jand A Roofing who said someone would call us back. The provider did not call back.
    We found another company for the job.
    - Denise D.
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Specialized Services in Kerhonkson

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