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Hvac Repair reviews in Kerhonkson

  • A
    Rycor LLC
    I had a really positive experience with Rycor - Scott was very helpful on the phone and Mike came out nearly immediately to help me get my AC working. He was very kind and professional, and while the repair was a simple fix, he was very thorough in checking out my heating and AC system for any potential issues. I really appreciate the prompt and professional service of Rycor and will definitely be calling them in the future for my heating and AC needs.
    - Daniel M.
  • D
    Go Green Express Home Services
    There is only one thing I have to say about this company. They charge exorbitant prices. They quote prices based not on the price of the product being installed/replaced and the labor per hour, but out of a price book. I got an expansion tank replaced for my boiler. I was charged a little less than $1400 for this piece of work. I am new to owing a house and know little about how much these services cost. Only after speaking with more knowledgeable friends, I realized that I had overpaid by at least 3-4 times. So, unless you do not care about how much you spend on services, I would recommend staying away from this company. However, I have no complaints about the quality of work except for the fact that the service personnel spilled oil from the boiler on the floor of my basement. And despite the fancy name of "Go Green Express," he used some chemical powder to dry it out. Our house smelt horribly for weeks.

    Update 3/30/2012:
    After writing this review, the company contacted me ( a few times) and told me that they wanted to work with me to come to a satisfactory resolution. They explained (just like they do here in the response) that I "purchased" a service partner plan which was supposedly worth $394.50. Like I told them, I never did. I was told by the technician that he was "throwing it in" for free. Well, now that I look closely at the receipt, line item that totals  $394.50 says "Partner Plan Relief Valve". What does that even mean? Seems like the technician deliberately  mislead me. Anyhow, after I brought to notice of the company's representative this issue with the Service Partner Plan, he assured me that they would speak with the technician and try to get to the bottom of this. They never called me back after that call, and I have no update on this issue.
    Also, when the technician replaced my expansion tank, he took it away without letting me know. On bringing this to the notice of the customer service representative, I was told that this is their standard policy. Wow. So I get charged high rates, and loose working parts that I might reuse at a future date.
    - Samrat P.
  • A
    THORNTON INC
    I've used them before and I liked them. I've been pleased with them. You get a fast response from them. The people explain what they are doing before they do it. It's always good work. They are accessible and personable. They are expensive though.
    - Jean A.
  • A
    Rycor LLC
    When I called and spoke with the owner, Scott, I was surprised that they could come out the same day! Other companies had told me it would be a few days. The tech called ahead, showed up on time, was friendly and was very knowledgeable as to the workings of my unit. He simply explained the problem to me, replaced the part and was out the door! I would highly recommend them to anyone! I will definitely use them again!!
    - raymond j b.
  • D
    Rycor LLC
    unknown
    - Mark P.
  • A
    Bottini Fuel
    .
    - Cathleen S.
  • A
    Petro Home Services
    They're excellent and I've been using them for years. They're very experienced. They did what they said they're going to do. They definitely go above and beyond.
    - Maggie T.
  • A
    D Rohde Heating, Plumbing and AC
    unknown
    - Bonnie F.
  • F
    Rycor LLC
    He never showed up so there's no question of things going well. It is almost an emergency here and because of his complete lack of professionalism, we are left with no heat for tonight.
    - Samrat P.
  • A
    Rycor LLC
    it went 100% they were very clean, and fast, very organized too. Nice polite guys. Gone by noon.
    - Lenore F.
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HVAC Contractors in Kerhonkson

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