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Recent Auto Glass Repair Reviews in Jay

  • A
    Safelite AutoGlass
    It went smoothly. They came to our house and replaced the back window on the spot. It works perfectly, looks great. They cleaned up the site as well.
    - Laura H.
  • A
    Safelite AutoGlass
    The price was reasonable and quality was good. They were responsive, notified of arrival time. The professionalism excellent, introduced himself and made me feel comfortable with his service. Would definitely recommend Safelite to anyone needing auto glass replacement. I have used Safelite numerous times. Excellent work performed in a reasonable time.
    - James F.
  • A
    Adirondack Glass Co., Inc.
    .Could not have gone better. Timely appointment, good communication between the insurance company and the provider (I never saw a bill or even heard a quote). There really is no waiting area--just a chair and a TV in a room that is also used for some machine work, so the manager took me to the downtown area, about a mile away, and I spent the time in a quiet, comfy cafe with couches and good coffee and food, next door to Glens Falls' superb library. The manager called when the job was done, about an hour earlier than forecast, and picked me up. The windshield is well installed--no issues--and all the stickers were properly replaced.
    - Barbara W.
  • A
    Safelite AutoGlass
    The service was performed well and quickly.  My insurance company was billed for me.  I  chose to go to Safelite's location, but they would have performed the work at my home.  I would use this service in the future.
    - MJ P.
  • D
    Ray Sands Glass
    A HUGE DISAPPOINTMENT. A real surprise from a company with the outstanding reputation enjoyed by Ray Sands Glass. As noted above, I contracted with Ray Sands for repair of two items. I chose them not because of price (they were not the least expensive) but because they professed the most positive attitude regarding the replacement of our patio table top. Here’s how it went: 1. PATIO DOOR GLASS: It took three trips to do this right. Measurements were “estimated” on the first trip, i.e., instead of removing the trim and actually measuring the glass to be replaced, they took a guess as to the correct size of the glass needed. When they returned, it turned out that the estimate was wrong and they had to return to the shop to make another attempt. When installing the final cut, the wood trim on the door was splintered in one area and most of the finish nails were not set properly. 2. PATIO TABLE TOP: It is this experience that leads to my greatest displeasure with Ray Sands Glass. When we ordered the top we explicitly said we did NOT want an umbrella hole in the center of the table top. When they finally returned with the table, not only had they cut a hole in the top, but it appears they’d never heard of a hole saw. The hole was apparently cut by drilling a series of and frac14;-inch holes in a circular pattern using the table frame as a template. In the process they chewed up the table frame. A very amateurish job. We did of course protest and they offered a $50.00 credit. We accepted this credit, but remain unhappy.
    - DENNIS W.
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Windshield Glass Repair Services in Jay

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