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Holbrook Heating & Air Conditioning Inc

Founded 1982 • Angie's List since March 2010

A Rated | 90 Reviews

Description

Family owned & operated. I-81 corridor from Watertown to Binghamton, including Ithaca, Cortland, Syracuse area.East from Albany going west to Batavia area. Also, covering Hudson Valley Region....

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Verified Reviews

A few reviews for this pro…

C

RATED

10/02/2018

When Holbrook installed the furnace, I had no need for the included Tstat. I received no deduction from the total cost then and now, when a new Tstat was required, I was charged. I fully expected to pay for the service call, and the installation time charges, but I did not feel I should pay (again) for the Tstat. There was no consideration of my spending thousands with them. It was like I was a ne...

DESCRIPTION OF WORK
install a new t-stat and check gas furnace operation

CATEGORY heating & air conditioning/hvac

D

RATED

03/27/2018

Had a section of our hot water system freeze this winter. Holbrook came out - “yep! It’s frozen and there is nothing we can do until warms up. Buy some space heaters. That’ll be $354 please” Had them back out because they took $100 off the next visit (no “callout” fee for the same problem in 30 days). Pipes unfroze on their own. Needed new antifreeze in system. They pumped in 15 gallons and charge...

DESCRIPTION OF WORK
Frozen hot water heat system section

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

I'm sorry that Mr. [Member Name Removed] felt that we did not perform the work to his satisfaction. We received a call from this customer at 8:53 a.m. Saturday, December 30th stating that there were frozen baseboards in the dining room, kitchen and master bedroom. We quoted the emergency pricing and sent a technician there to determine the next step. The technician found that all the zones were he...
A

RATED

07/25/2017

I hired Holbrook Heating Co. through Home Depot, not Angie's List. But since they are on this site, I want to say that they installed both my new water heater and AC units about 1 year ago. Both units are running great and they did a very professional job. I would definitely recommend their services!

DESCRIPTION OF WORK
New water heater and then a new AC unit.

CATEGORY heating & air conditioning/hvac,water heater repair

A

RATED

05/16/2017

Everything went great. Good people and quality work.

DESCRIPTION OF WORK
Replaced boiler and added another zone and had radiant floor heating repaired that was installed incorrectly

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you Mr. [Member Name Removed] for being such a loyal customer and for your kind words regarding our company!
A

RATED

02/27/2017

Their price is average. They are very knowledgeable and dependable. They showed up when they were supposed to, did what they were supposed to do, and did not try to sell me extra things.

DESCRIPTION OF WORK
For heating and Ac, we have used Holbrook for furnace cleaning.

CATEGORY heating & air conditioning/hvac

Services Offered

Air duct cleaning, heating & air conditioning.

Services Not Offered

Ask for Details

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
No