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Bathtub Refinishing reviews in Jamesville

  • F
    Bath Renew
    The man who prepared the estimate for the job in January assured me the work would start in 2 - 3 weeks, it was almost 6 weeks before the job was started. Measurements were incorrect for the shower door, and the vanity counter was received damaged twice further delaying installation. Cabinets were installed scuffed, knobs were installed not aligned properly, the cabinet for the laundry room was measured incorrectly necessitating offsetting the faucet to the corner of the sink and the sink they installed was a "display model" that is dented and scratched. The doors to the vanity and linen cabinet had to be rehung because they opened into the walking space making the cabinets extremely difficult to use. The attempts to fill the originals holes is very poor and obivous.
    The workers were not very skilled and runined a $450 paint job trying to install one towel bar. After several attempts, the towel bar was installed correctly but the multiple drywall repairs required the bathroom to be repainted. When the worker turned the vacuum cleaner on after he painted, it exhausted drywall debris, hair, wood shavings and dirt all over the wet paint, the entire bathroom and into the living space requiring hours of cleaning. The owner arranged for a friend to sand and repaint the bathroom, but it was a very poor job - debris still remains in the new paint and the other walls are heavily streaked. I immediately notified him in writing, asking for reimbursement of the $450 for the paint job I paid for and compensation for the cabinet defects and my inconvience - he refused. He never indicated any interest to come to my home to examine the work.
    Workers would arrange appointments to finish/repair work at their convenience after or around other jobs for Bath Renew and then not show up or call. Some of the men behaved as if angry to be there repairing someone else's mistakes, used foul language, and spoke poorly of the owner. They repeatedly left caulk, paint, dirt in the work area necessitating my constantly having to clean after someone was in my home. I'm still finding caulk and paint that I have to clean.
    I reported the situation to the BBB hoping for some help in resolving the situation, but Mr. Patchett, the owner, has not been truthful or accurate in his response to my complaint. As a woman alone I felt comfortable in hiring Bath Renew for this project because I had previously used them for another bathroom in my home a few years ago and was pleased. I would never be able to give them a recommendation now due to the poor workmanship and the complete lack of interest in satisfying a customer and above all else, Mr. Patchett's lack of truthfulness in his repsonse to the BBB. Eight months later, my simple job is still not finished.
    - Dolores P.
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Bathtub Refinishers in Jamesville

Companies below are listed in alphabetical order.

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  • Handy Women

    1305 W. Fayette St. #3
    Syracuse, New York