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TJ's Plumbing & Heating Inc

in business since 2007

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Zip Code

About Us

on Angie's List for 9 years

Any Problem * Anytime * Anywhere Residential and commercial 24 emergency services Low evening & weekend rates Family owned & operated small business.

Contact TJ's Plumbing & Heating Inc

Phone Number

(716) 488-0066

Address

1005 Allen Street
Jamestown, NY
14701

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Ratings and Reviews for TJ's Plumbing & Heating Inc

F

Review: Plumber Service
3 years ago

They tried to clean out a drain in my basement.

They didn't fix my problem and they charged a lot of money. I wouldn't go back to them. I have a drain in my basement that supposedly a year prior they had cleaned out and said it was good. I had them come back and they charged me $400 and told me it couldn't be done because there was too much stone and sediment down there. I paid them for getting nothing done. Maybe they've done right by other people, but I don't have a lot of money to spend and then not having anything done. They were responsive, they came when I called them.
Services Performed
- Plumber
A

Review: Plumber Service
3 years ago

They finished the basement waterproofing job.

They overcharged. They took advantage of the situation. The water was running back down into the basement and it was raining. It was a really rainy spring and my basement was flooding and that was the whole point of getting the basement waterproofed. So they overcharged.
Services Performed
- Plumber
- Basement Waterproofing
C

Review: Plumber Service
3 years ago

Our pipes froze. I called immediately as soon as we found out which was early in the day, but they did not arrive until after 8 pm. I called to have the pipes unfrozen as I have a child 1 year old and I knew that I would need them to come quickly before it was too late. In their defense it was probably the coldest night of the year and I am sure they were busy.

I called to make sure they would still be able to come and the receptionist said they would be able to make it, even though it was after 6 pm. I have never had my pipes freeze so I was unsure what to expect or do but I knew the basics of opening my cupboards and under the sink, applying space heaters there and under the crawl space. They did work for a long time by applying heat under the crawl space and trying to determine where the freeze was. A fire started under our crawl space. The two men were heard laughing and swearing, which I understand it had been a long day but I offered hot drinks and tried to be understanding. I give a B for responsiveness because the call center was quick to respond and I was not put on hold. The two workers were unsuccessful and needed payment right away of 500. I do not have an extensive amount of cash even though I work fulltime to support my family. I was hoping to make payments and was surprised by the price. The company did refund me 150 after I explained that the price seemed high considering the problem was not fixed. I ended up staying with my parents for 3 months until the pipes unfroze then had a family member come and repair the pipes that burst. The plus side is that I had the chance to remodel the bathroom while I stayed with my parents. Overall, I wish they had come sooner or told me it was not worth it to try and fix the problem or given me a general estimate, but I did gain valuable experience and I am glad I have angie's list now.

Service Provider Response
We are sorry to hear you had an unpleasant experience with TJ's Plumbing & Heating Inc. After speaking with your mother back in March 2015 and hearing your [Member Information Removed] of your [Member Information Removed] we did mutually agree with your mother to refund $150.00 once her check cleared the bank. We would like to discuss the issues that prompted you to write this review 1 year later. Please give us a call, or send us an email so we can discuss the issues. Customer satisfaction is our top priority. We want to make sure that each of our customers have a positive and satisfied experience with our company and technicians.
Services Performed
- Plumber
- Basement Waterproofing
- Home Remodeling
A

Review: Plumber Service
5 years ago

Had the main water shut off for the house replaced because it did not completely turn off the water to the house.

I had a plumbing project to do at my house, went to turn off the main water supply to the house only to find that the main shut off did not close completely. Consequently I still had a small amount of water coming thru the pipes. I Could not do the repair without the water completely shut off. Called TJ's plumbing and Heating because I had used them one other time a couple of years ago and was very satisfied with there plumbing work. Next morning they sent out two men to replace my old shut off with a knew one and had the city inspector come in to inspect, as required in such situations involving the main shut off to the house. Seems TJ's has a good working relationship with the city as I surmised from their conversation and interaction. Was very satisfied with the work done and they were very helpful in offering information on the in home project that I was going to work on. Expect to make payment for work done on the spot which I wasnt expecting and gave them a credit card payment.
Services Performed
- Plumber
D

Review: Hvac Repair Service
5 years ago

I used TJ's Plumbing & Heating to clean and inspect my parents' furnace because it would not come on. He did get the heat running again but said nothing was wrong and that the furnace only needed cleaning.

My problem took place late at night and I did not who to call. I called this company because they advertised 24-hour service. There is no way my furnace could have been dirty because the furnace was practically new. They were prompt and everything, but I don't think the tech really knew what he was doing. He really did not do anything, I have never heard of anybody dusting the inside of a furnace. They were here right away.
Services Performed
- Hvac Repair
D

Review: Plumber Service
5 years ago

.

Dates are fuzzy. TJ recommended subcontractor in addition to the work they did. Whole experience was a bit of a nightmare and between what I personally paid and what my insurance contributed total cost was closer to $30,000 for what started as a minor wet spot in rec room after a big rain.
Services Performed
- Plumber
A

Review: Hvac Repair Service
6 years ago

furnace went out on Sunday, call TJ's said they could come out right away but we told them we could keep the house OK till Monday. They were there promptly Monday morning, went through A bunch of options to fix, replace, or get A energy efficient boiler, which we agreed to install, hence the large price. In 2 days the old boiler and hot water tank were replaced with new furnace.

Very impressed with workmanship and professionalism of the installers.
Services Performed
- Hvac Repair
- Plumber
D

Review: Plumber Service
6 years ago

The furnace that we bought from them 2 years was not working right. It would double cycle before starting up. They sent out a team of 2 techs to fix unit.

It didn't go well. The lead tech was a little rude and smart mouthed, mangy looking and not very intelligent. His partner never said much, just observed. They poked and prodded around a bit. The problem was not corrected and I heard one say to the other "Well, it runs good enough". They demanded payment right then & there, and left. After they left, I listened to the furnace do it's double cycle thing a few more times before I called TJ's and complained that they did not fix the problem. They sent out 1 tech the next day, a different one from the day before. He listened, poked & prodded, and came up with a prognosis that my gas feed line wasn't grounded and was sending voltage through the furnace, thus causing the problem. He left, and I called an electrician to check this out. There wasn't any grounding problem on the gas line, as the steel line comes out of the ground for one, and was ground strapped to the water line. So it seems this tech just buffaloed me. It turned out to be a problem with the thermostat. Needless to say, I've switched plumbing /heating companies.
Services Performed
- Plumber
A

Review: Plumber Service
6 years ago

put in new tolet and seal

vary well 2 time doing job for us call comes right away
Services Performed
- Plumber
A

Review: Hvac Repair Service
6 years ago

NEW ELECTRIC FURNACE .TOOK OUT THE OLD FUEL FURNACE.

I WAS VERY PLEASED WITH THE WORK . THEY CAME WHEN THEY SAID THEY WOULD AND HAD IT IN THE SAME DAY.VERY EFFICIENT.
Services Performed
- Hvac Repair

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TJ's Plumbing & Heating Inc

Compare quotes from up to 3 plumbers!

About Us

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Hvac Repair Service

Review: Plumber Service

Review: Hvac Repair Service

Review: Plumber Service

Review: Plumber Service

Review: Hvac Repair Service

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