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Phone Company reviews in Jamestown

  • C
    Windstream Internet
    We switched to Windstream phone and internet services after being gouged by Time-Warner time and again. We signed up for Windstreams offering of $39 per month for 1 year, then $49 for life after that. switching over did not go very smoothly. We were sent the modem by mail, with instructions on how to "self-install".
    While the instructions were clear, it did not go well. No matter what we did, we could not get the internet to work. We eventually called their tech helpline, and they attempted to talk us through the installation. We still did not have internet service at the end of the day. Because it was a Saturday (?) we were told it would be Thursday before they could send someone to fix the problem.
    And..we were told we wouldn't have phone service until the "switchover" a few days from then.
    The technician actually showed up on Monday ! A nice surprise. He checked all the connections, which were correct, then said he had to check lines to the house and at the box, whatever that meant. He called a liitle while later and said the problem had been determined to be at the box.
    Both services are perfectly adequate, although we have had one problem with the phone since, and that was also traced back to the box. We were told it was a loose wire connection that was caused by another tech working on that "box".
    The only other problem has been with billing. For some reason, it took 3 months to finally get our bill correct. There was some confusion and a mix-up with a former customer with our last name.
    Overall I would recommend Windstream for those who want to maintain a landline and ate content with more or less decent internet service.

    - Beryl A.
  • A
    They are very good. They are very helpful. If I have a concern about my computer, they will help me through it.
    - Debby S.
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Phone Companies in Jamestown

Companies below are listed in alphabetical order.

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  • Ooma Inc

    1840 Embarcadero Rd
    Palo Alto, California