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Basement & Foundation reviews in Jackson Heights

  • A
    Balkan Sewer and Water Main Service Inc
    Balkan came and replaced our service line in December and did an efficient job. Their bid was competitive with others I had received and Frank, the man who came to give the estimate, was very thorough in explaining the job and gave us some excellent advice about our plumbing set-up generally. Come spring, due to rains and temperature shifts the holes dug in our yard had begun to sink in a little bit. Also, the entry point of the service line to our basement leaked a little after deep soaking spring rains. I was not terribly upset about this as these things happen and I think it had as much to do with temperature changes as it did the quality of their work. WHAT REALLY IMPRESSED ME, however, was when I sent an email with photos of both the sinking holes and the leak, Balkan dispatched an incredibly friendly and helpful young man THE NEXT MORNING. They were incredibly responsive to my concerns which has not always been my experience with various contractors in this city.
    - Alexis K.
  • A
    The 3-man crew was punctual and the entire process took just two and a half hours.  I actually expected this to take the whole day, so I was pleasantly surprised.  I was also happy about the care they took with our appliances, which they knew we were keeping.  There was a problem with removing the fridge from the kitchen because of the narrow doorway - they carefully removed the door and put it back on once it was relocated to another room.  They were also very clean.  I expected some dirt to be tracked along the pathway from the kitchen to the apt exit, and thought at first that maybe masonite should have been put down, but realized pretty quickly that they didn't need it - everything was wheeled out in rubber-wheeled carts or carried out by hand (the oversized pieces).  After the job was done, the foreman swept the kitchen, the pathway to the apt exit, and the hallway outside the apt leading to the elevator.  They more than met my expectations!
    - Judy K.
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Foundation & Basement Contractors in Jackson Heights

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