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Markowitz, Dr. Burton S.

in business since 1971

Business Overview

customer rated

6 customer reviews

8 years on Angie's List

Contact Markowitz, Dr. Burton S.

Phone Number

(607) 257-1066

Address

408 E Upland Rd
Ithaca, NY
14850

View larger map

About Us

Private professional optometric office providing eye examinations and visual analysis in a professional setting. Complete state-of-the-art equipment for detection and treatment of eye diseases. Optical dispensary with eyewear from budget to designer, with some fashion lines exclusive to central NY. Most insurance and vision plans accepted, as well as Medicare.

Contact Markowitz, Dr. Burton S.

Phone Number

(607) 257-1066

Address

408 E Upland Rd
Ithaca, NY
14850

View larger map

Ratings and Reviews for Markowitz, Dr. Burton S.

B

Review: Optometry Service
6 years ago

Dr. Burton S. Markowitz is the eye doctor that I go to. My last visit was last week for contacts.

He has hired a great staff in the past he had a high turn around but now it seems to be working out for them. I am trying to wear contacts but so far the ones I have tried makes my eyes dry so he is working with me to find a pair that will work for me. I really like the attention and care he provides. He has lengthy appointments he really takes his time with you so your appointment could last almost two hours. I not to fond of the location of the office but everything else is just fine and I will continue to use him in the future.
Services Performed
- Optometry
A

Review: Optometry Service
6 years ago

I used Dr. Markowitz for optometry.

They are great and I like them a lot. They are very pro active. I always got good service from them. They clearly are profit oriented. They are nice and they do a good job and I don't fault them for trying to do what they do because they provide good service.
Services Performed
- Optometry
A

Review: Optometry Service
6 years ago

Dr. Burton S. Markowitz is an optometrist I recently used for eye care services.

This doctor is very good and very thorough. His work environment is also very good. They also do a lot of diagnostic tests and I am happy with what they do. The staff is also very good and very friendly and they are very good with their check ups.
Services Performed
- Optometry
B

Review: Optometry Service
7 years ago

Eye exam and glasses with progressive lenses for myself; eye exam for glasses and contacts for my college age daughter; eye exam and glasses for my middle school age son.

I am overall satisfied with this optomitrist and his office. We had some problems, but the important thing is this office worked to make everything right to our satisfaction. One adjustment about this office that I didn't like as much is that you have to schedule an appointment to view frames or have frames adjusted. I am used to walking in to a frames store and looking around at my own leisure. So this makes me feel watched and like I have to be efficient about it, since I am in a time slot. It seemed like they didn't want me to pick out and handle glasses by myself. They wanted to suggest frames, like my old ones. I wanted to look at every row and find a new style. Eventually it worked out and I got the frames that were right for me. The rest of the experience was very positive, despite some significant problems. Dr. Markowitz is very personable and strives to make sure you feel comfortable with the prescription process. The appointment starts with a helper using a variety of machines to test the eye functioning, visual fields, glaucoma, etc. Despite having had glasses for 40 years, this was the first time I have had some of this type of testing. It was found that there were areas that my daughter missed seeing spots. My daughter's appointment went well. Extended wear contacts were prescribed, and worked out well. My son's appointment went well. Getting the glasses was where we had problems. My son decided to get new lenses in his old frames. The glasses were sent out to a lab for processing. The lab misplaced the finished glasses. After waiting a week for the these updated glasses, and a few days for the lab to look around for them, Dr. Markowitz told us they were lost, apologizing, and had my son pick out new frames. These were sent to the lab for new lenses. This was not expedited to the first of their work queue, so we ended up waiting another week. In the end, my son was without glasses for about three weeks. However, when we went to pick up the brand new replacement glasses, they had found my son's original glasses, that had been mistakenly delivered to a different optometrist. We were given those glasses as well, and not charged for the new ones. My appointment went well. I have progressive lenses. I complained about taking off my glasses to read. Dr. Markowitz felt that my bifocal line was too low, and raised it. When I came to pick up the glasses, it was apparent that the line was now too high. I took the glasses home, but they cause me a headache. Furthermore, the lab damaged the frame with a small pliers dent on the hinge area. So Dr. Markowitz replaced both the frame and lenses on these glasses as well. It was inconvenient to have so many trips for these glasses, but I felt these problems were due to the glasses lab. Dr. Markowitz made the best choices he could, given the situation. He made sure we were satisfied in the end. He also remarked that he would be changing labs, due to these problems.
Services Performed
- Optometry
- Pediatric Optometry
B

Review: Optometry Service
7 years ago

Eye exam; new glasses and new contact lenses.

He seemed great and his staff were great, too. My only issue was that the prices seemed a bit high. Even after my insurance it was still more than I could have paid without insurance at some places.
Services Performed
- Optometry
A

Review: Optometry Service
8 years ago

Provided an extremely thorough eye exam that included everything from testing eye pressure & color blindness to the normal vision exam and even eye dilation and retinal imaging. Office staff were friendly and knowledgeable about how my insurance carrier processes it's claims and took the time to explain exactly what was covered by my insurance and what wasn't. The optometry technicians were equally friendly and took the time to explain what each apparatus was physically testing for and why it was important to test for it (something that I had not experienced at other eye exam facilities). Dr. Burton, himself, was kind and extremely approachable. He actively listened to concerns and provided thoughtful advice on what actions were necessary without going overboard and just trying to sell products or order expensive, excessive tests. The office can support both people with contacts and/or glasses -- though they do not prepare glasses on site. Glasses are prepared at an off-site location and take approximately one week to arrive.

All in all, the staff was courteous and knowledgeable and provided excellent customer service. I never waited more than a few minutes between the different stages of my exam and visit. If you're a first time patient, be prepared to arrive early and fill out several lengthy forms about patient history. It took me 10-15 minutes. From there, I was taken to the initial exam conducted by a technician. After several brief tests ranging from eye pressure to color blindness, I was then taken to the main exam room where Dr. Burton performed the more in depth eye exam (ie - and quot;Which is better, lens # 1 or lens #2?and quot;). This was followed by a visit to different technician who helped me to pick out a new pair of glasses. Taking my concerns into consideration, she helped me to find a pair of glasses that were trendy, yet affordable and durable. I then had my eyes dilated and retinal images were taken. During the wait, one of the technicians even sat down and chatted with me for several minutes, which was refreshing. I was treated as a person and not just a number on paper. A final consultation with Dr. Burton to go over the results of the retinal imaging was done. I then paid my remaining visit balance and left. All in all, the appointment took 1.5 to 2 hours -- just as I was informed over the phone when I first made the appointment. Overall, I was pleasantly surprised by the entire visit. Having sat through at least 10 eye exams in the past, this one felt the most personable. I was never rushed from one technician to another. I was never treated as just another task to get through. Everyone was kind and friendly. The staff took the time to explain everything they were doing and actively listened to my questions and concerns.
Services Performed
- Optometry

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Markowitz, Dr. Burton S.

Business Overview

Rating Not Available

About Us

Review: Optometry Service

Review: Optometry Service

Review: Optometry Service

Review: Optometry Service

Review: Optometry Service

Review: Optometry Service

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