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Hardware Store reviews in Ithaca

  • F
    Home Depot Inc - Ithaca
    They won't install another person's door so I had to buy cheap door and rip the frame attached to it. The guy calls me the next day, Saturday, and he wants to come and do the measurements. I said if we could make it on Monday. He showed up and measured it. He sat down and said he just started working for Home Depot. He said that it wouldn’t be more than $50 a door. I was really excited. He said that he is going back to Home Depot and put in the measurements into the computer. He will call and give me a day for installation. I wanted this door so bad because I never knew how important the door was. I called them this morning and asked them why hasn’t anybody called me for the installation. They told me that he doesn’t see any measurements and I have to come and pick out the door. Neil was there. He was a really nice guy. I said that I already picked out the wood door with the frame. He gave me one of his cards. I called and spoke to his wife. She told me that he was having a lot of trouble with the computer. They probably have certain numbers to get into the computer. Nobody has helped him do this yet. Now, I’m waiting for him to get into the computer and put the measurements in. Hopefully, I will have the door by Friday. He was tough and great. Punctuality with his coming here was perfect. He was very professional. His name is Steve. He is the installer. He is gentleman.
    - Anne S.
  • F
    LOWE'S
    They sent out subcontractors. A guy came and measured the three doors. Two of them were hanged already. We bought the deadbolt. All he had to do was to plumb it and put the lock on to the two other doors. One of my sons pulled it out of the bedroom the other way and ripped the frame off the door. I got a new frame for the door, which hikes up the labor again. He comes and looks at the three doors. He does the measurement from Lowe’s and that was it. It took them about four days to get back to me with his estimate. His estimate for the three doors where the two doors were already hanged was $868.
    - Anne S.
  • F
    LOWE'S
    Here's the deal: The water heater cost $220. Total cost, including installation, was to be $475.
    When the serviceman got to the house he said that there were all sorts of issues and it would cost an ADDITIONAL $550. to install the tank. He said that it'd take a couple of additional hours, and the rest was for parts, (so a few hundred dollars for parts). One of the things he said was an issue was that he couldn't even drain the water heater, (it was clogged or something and he'd have to get an extra guy so that they could tip the tank over), BUT the water heater WAS JUST DRAINED 2 days earlier because we thought the problem was that the elements had blown and so drained the tank and replaced them, (it wasn't the elements). So clearly - that was... ummm... "not accurate", at all.
    So total cost that Lowes wanted to install a $220. water heater was $1025.
    Did I have them do it? No way. I had them leave the water heater. Today I had the water heater installed. It took about 2 hours, and did not need ANY additional parts - none. Not one dime was spent on additional parts. All the parts needed came with the water heater.
    One last note - I understand the serviceman is not a Lowes "employee". But Lowes - he is YOUR contractor, hired by you to service your customers, and so Lowes IS still responsible for the service that he provides under your name.


    - Nancy N.
  • C
    Home Depot Inc - Ithaca
    I am very happy with the windows that were installed and the kitchen work done.  They were amazingly good.  I was satifsfied with the countertop installation.  The window installation had some problems and they had to return to repair a window.  The window installers, that were hired through Home Depot, were not very good.  They delivered when they promised.
    - DIANA L.
  • A
    LOWE'S
    unknown
    - Leslie E.
  • D
    LOWE'S
    .
    - Terry G.
  • A
    LOWE'S
    .
    - Terry G.
  • F
    LOWE'S
    unknown
    - Vandana S.
  • A
    HEP SALES
    John at HEP was very helpful during the whole process of selecting the cabinets for my kitchen and for helping me design it. Great prices!
    - Nancy R.
  • A
    Ace Hardware
    Paint is going on fine; grateful to the store for taking the time to help us get it right. 

    - Melanie M.
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Hardware Stores in Ithaca

Companies below are listed in alphabetical order.

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    L
  • LOWE'S

    734 S MEADOW ST
    Ithaca, New York