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Gutter Repair reviews in Ithaca

  • D
    LeafFilter Gutter Protection
    The installation was in December in the northeast. Poor workmanship left screws and materials in the yard. Tin snips left behind. End caps not sealed. Just disappointed all around. Been back a second time. Thought was figured out. Nope. More drips and leakage. Coming out a third time. Run away!
    - Ed K.
  • F
    Crown Construction Inc
    It started 5/7/18 and is not done yet. There have been numerous mistakes in ordering material, very poor quality work, damage to our lawn and landscaping, work site not cleaned up, no follow through in resolving problems. Communication is non-existent. Nothing has gone the way we were told it would. This project has been a disaster.
    - Susan M.
  • A
    The Window Broker
    They did a great job. Showed up everyday until the job was complete. Made repairs as things were found under the old siding. It looks beautiful! The only thing is I wish they had pointed out we hadn't included the chimney and a small verification trim that I would have liked to have had included in the job.
    - Jody W.
  • C
    JD Ferro Roofing
    I called at the end of September for a gutter cleaning and repair job, thinking a great roofing company would be gentle with my old house. They came out two weeks later to look and said the gutters were too old for them to repair. OK, so we were set up for them to be cleaned. Called them in November I think, and was called back the next day with a message about being on a list of cleaning jobs, being busy/other jobs/winter weather. Nothing in December, no answering service on the phone after hours in Ithaca. By the second week of January, I called to cancel the work order after not receiving a call back from the Cortland office for a few days. Thankfully, I was given a recommended, insured handy man reference instead. Emailed him, checked out the job the next day, gutters cleaned the day after that. Not sure what happened since I used JD Ferro four years ago for a small job and they were responsive and great, even in the middle of winter. I can not recommend them anymore.
    - Montana P.
  • A
    Eric Gray Construction
    Eric is really great: friendly, fast, professional, and trustworthy. He always comes when he says he will and is easy to get a hold of. I don't worry about asking him to fix things around the house, even when I'm not home. His hourly rate is very reasonable; my only suggestion would be that if you have small jobs that need to be done that you combine them to be done during one visit as he has a minimum half-day fee. I would definitely recommend him and plan on using him for my big and small home projects from now on.
    - Lauren W.
  • C
    Paul Yaman Construction
    They did an absolutely superb job. They came on time and the result was completely stoic. The people were very good and polite. They were clean. There wasn't any debris left behind. The gutter work, done by a subcontract,  needed to be corrected because one of the gutters was sloped in the wrong direction. Yaman said there wasn't a problem with the gutter and didn't correct the gutter issue.
    - Marc G.
  • A
    Crown Construction Inc
    They do an excellent job and are true to their contract. They have very decent people working for them and they are expensive, but fair. They are professional and honest; the owner tells me what he thinks.
    - Laura J.
  • A
    Van Derhoof Roofing Co Inc
    They were respectful of my home.  They had done my whole roof about 5 years ago and that's why I called them back.  They are very reliable and a good company.  They do nice work.  They do what they say.  They are a little bit pricier than the other contractors, but they are worth the price.  I would use them again in the future if need be.
    - Joanne H.
  • A
    Aaron's Services
    The workers from Aaron’s Gutter SVC Company did a great job.  We were very pleased with them.  They did the job quickly without any problems.  We would use them again in the future.
    - Chester M.
  • C
    ASI Renovations
    The guys are very courteous on the phone and in person.  They responded quickly to my phone call and gave me an estimate that sounded reasonable at first.  Sad to say, I was a bit disappointed.  Part I of the project--the power-washing of the roof and the gutter cleaning and repair--was done quickly and well.  After they left, however, I found out that they had power-washed only one part of the roof; when I asked when they would finish the other part, they told me that the estimate covered only one part of the roof and that I would have to pay extra if I wanted the other side done.

      Part II of the project--the repair/sealing of bricks and masonry in the window wells  and prevention of further damage--was never completely addressed.  The written estimate gave me a specific price-tag to complete the project and stated that the project manager would figure out what to do once he was out in the field.   I think they eventually realized that addressing the problem well was going to cost much more than they had estimated, so they left and I didn't hear from them for a long time.   A few months later they sent me a bill for 3/4 of the initial estimate for parts I and II of the project.  I paid and I thought I'd never hear from them again.

    The following summer, they called to say that they would stop by finish the project.  Their solution
    (some kind of coating on the bricks) did not repair, and it's doubtful it will prevent further damage.   I will have to hire another company to address the problem. 

    ASI was a fairly new company in 2010 so maybe they're doing things differently now.   But I learned a valuable lesson from working with them: next time I contract a company, I will ask them to spell out IN TEDIOUS DETAIL what they will do and how much it will really cost.
    - MC G.
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Gutter Repair Contractors in Ithaca

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