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Cleaning reviews in Ithaca

  • A
    Daisy Maid Service
    Laurie and her cleaning crew had cleaned my apartment in Lansing, NY for 7 years and has been cleaning my house in Ithaca, NY for the past 7.5 years. They do *not* cover the Cooperstown area but have a wide range that they *do* cover in Ithaca and the surrounding area. When I moved out of my apartment, they came in and did a move-out clean. They were so thorough that my landlord commended me for keeping the place so clean and gladly returned my deposit. Now in my 3 story house with 3 cats, they tackle the dust and cat hair that pops up overnight, as well as the 3 bathrooms and 3 bedrooms with ease and professionalism. They are always prompt and very thorough. I am always for grateful when they've been here because the house is put to rights again and it feels more like home.
    - Susan S.
  • F
    Servpro Of Tompkins & Tioga
    Short version: This company caused over $4000 of damage to my house through their ineptitude. Long version: My sump pump failed while I was traveling in Europe, so I called Servpro to clean up for the people sitting my house. The problems I experienced with their service, starting with the worst: 1. The company ripped out a VINYL floor covering and THREW IT AWAY, claiming it was damaged and unsalvageable. This is completely false. Water does not damage vinyl, which is why it is used in basements. It will cost me over $4000 to replace this floor covering for absolutely no reason. This is appalling. 2. To rip out the floor covering, the company had to move an exercise bike. They tried to drag the bike by the vinyl mat upon which it sat, thereby ripping the mat. Another $75 out the window. 3. When I called them, the very first thing that I asked was, "Are you located in Ithaca," to which they answered "yes." This was a complete lie. They are located in Binghamton, not Ithaca. 4. Their prices change depending on whether insurance is paying or the customer. This is why insurance prices increase. I have tried to contact the people involved at Servpro, but every time I call, they are "not available." Summary: This cleanup cost me $4000 for Servpro and over $4000 to repair the damage done by Servpro. There is no way I would use this service again.
    - Melissa H.
  • A
    Back 2 New Carpet Cleaning
    It went very well. We like their equipment, which doesn't use any of your own water and hauls the dirty water away. We also had them treat the carpets with a protective spray, which helps keep it cleaner. He did 6 rooms and several hallways. Joe is a very nice guy. We gave him an extra tip.
    - Sandra V.
  • A
    ABC Oriental Rug & Carpet Cleaning Co
    Crew came to pick up rug, evaluated padding under rug and told me I didn't need to get a new one.  They brought rug to the shop, it was ready in the time frame I expected, and based on the quality of the rug the cost for cleaning and wrapping it was even less than the original estimate.  Very happy with the service.
    - Frank C.
  • F
    Broom Hilda's House Cleaning
    They were scheduled to show up at 8am; didn't hear anything from them until an hour later when they said they'd show up at 9.  They were a half hour later than that.  I had to leave for work, and couldn't wait around for them all morning.
    I've since received a whiny text message complaining about how we should have more concern for small businesses in our local area.  I am just amazed by the arrogance of such a comment.
    These people are hilariously unprofessional.  I would never let them anywhere near my home.
    - Ed K.
  • A
    J&M Power Washing, Painting and Window Cleaning
    Really well.  Pressure washing looks great and it was a tough job with a lot of mildew and overhanging roofs.  The interior painting went very well too.  Price was great, very attentive to details, on schedule, easy to communicate with the owners who oversaw the work every day.
    - Sara H.
  • A
    Back 2 New Carpet Cleaning
    Very nice people, a team of two so they cleaned the carpet very quickly. They use their own custom made equipment with a rotary cleaning head and clear plastic tube so they can tell when they've picked up all of the dirt. They bring their own water and remove the soiled water in their truck. The carpet dried fairly quickly, given that it was very humid outside. We will get our carpet cleaned more often!
    - Sandra V.
  • A
    ABC Oriental Rug & Carpet Cleaning Co
    Very responsive, gave initial estimates in a timely way, performed the work efficiently and at a very reasonable price, communicated via email at my request as to status of the work.  First rate, friendly and helpful.
    - Sue T.
  • A
    Dryer Vent Dudes

    Dave Chapman may well have saved me from a dryer vent-house fire. The vent had never been cleaned in 7 years, and it was so full that it was in danger of catching fire. The plastic one was not even up to code, and so he replaced it. I had wondered why I needed to run every load 2-3 times to get the clothes dry. Now my house is a lot safer, and I'm saving money by having to run each load only once. He was extremely nice and polite and took pride in his work. He also took the very long old one and all the mess with him. I'll hire him again in two years, which is what he recommended. He was also punctual.


    - Anne R.
  • A
    Daisy Maid Service
    They are always prompt. On the rare occasions when a winter storm prevents them from arriving, Laurie ALWAYS calls to explain and asks if I'd like to reschedule for another day in the week, or skip for this week.

    I have 2 cats, and even though they are short-haired, they shed a lot! Laurie's team vacuums up all the hair, even on the cat perches!

    There is nothing better than coming home to a CLEAN house!
    - Susan S.
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Cleaners in Ithaca

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