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Health Care Facility reviews in Hornell

  • F
    St James Mercy Hospital
    When I arrived in the Emergency Room at 8:30 PM and I was carrying a plastic bag to get sick in. The lady who checks patients in immediately asked me the normal questions, got me a wheelchair and sent someone to get me into a room. About 10 minutes after sitting in the room, a nurse came to put an IV in. I am an adult, but am still very apprehensive of needles. I told her this, she laughed, opened her IV bag up, and as she was sticking the IV in me, said I would be fine. After 3 attempts in different locations, the IV wasn't working and she had blown each vein they had attempted to out the IV in. I told her that I wanted to sign a paper so that I could leave, that this was worse than the vomiting. She scoffed at the idea, and left the room. At about 9:20 (45 minutes later) another nurse stopped in the room and let me know that they were dealing with to critical patients and were finished up and the doctor should be in shortly. Until 11:45 PM, the only person that I saw was a man who came into my room 4 different times, without knocking or any words spoken, to get some items from a closet in my room. At quarter to midnight, I left my room myself and went to the desk where four nurses and the doctor were eating. I asked if I could have the paper to sign and leave. The doctor told me to give him 5 minutes to finish his sandwich, that I was up next. I agreed, and went back to my room. When the doctor came in, it was apparent that he didn't look at my chart, as he was pushing on my stomach, in which I reminded him that I had just had surgery 24 hours before on. He looked shocked, took a look at my incisions, and asked why I had come to the ER. I explained to him my situation. He looked at my hives and explained that it was a delayed reaction to the gas mask I wore during surgery. Nothing was prescribed for the itchy or discomfort it caused. I later found out I had a breathing tube, and was never on an oxygen mask. He gave me a pill to settle my stomach and a prescription for the next day, since all the pharmacies were closed. 5 minutes later, I was on my way home. The ER visit lasted almost 4 hours for vomiting and a rash.
    - Julie E.
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Health Care Facilities in Hornell

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