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Professional Work reviews in Highland

  • F
    Monster Movers & Storage
    Monster Movers is not professional moving company, the worst part is the owner, and you should avoid them at all cost. They nickel and dime you for every extra charge, they lack a professional labor force and cannot track order changes from person to person. First, if you call Monster Movers, please attempt to get the same individual each time. You speak to a person about your unique scenario or one customer service representative (csr) will quote you a price or service and the other Customer Service Representative will say that isn't true. Monster Movers said I was wrong, and I lied about what I was quoted then left me a very nice apology via voicemail, after the gentleman I initially spoke to came back from vacation and verified my story. They then lowered my bill by $1,000 to fix their mistake, I thank them for this because they were able to see their mistake and own up to it. However, this is part of their poor organizational skills. Monster Movers lack a capable, hardworking group of loaders The unloading crew was so bad, their performance brought the first group down. The second crew was going to show up between 8:00 - 10:00 and got here at 11:30. Did they give me a phone call prior, No. Did they move furniture into the rooms that my wife asked them to? No, they put it in the garage. The crews also would complain about common tasks that the first crew would do without blinking an eye. EG re-assembling pieces of furniture (crib, mirror for a dresser) I have to reassemble a few items that were supposed to be put back together - don't be fooled by their facade of we'll take it apart and re-assemble it. Secondary fees; this was a hassle and leads back to my original point were they lack a strong command and control group. I had to get my quote re-adjusted, lowered by almost $1,000, because the fees were bogus and not disclosed. I continued to call and get quoted my actual price over and over again until I finally got my rate adjusted to its proper amount. They berate you and try to strong-arm you throughout the entire process. The strong-arming is lead by a carnival huckster named William Antonelli, who will personally send you attack emails calling you a liar and bait and switch you; I'll do my job of filing your claim after you take down bad reviews. I would say they were great packers, but my wife and I did that myself. I suggest to anyone looking to use Monster Movers that they should shop around and get a better quote. Even if it's a little higher, you are probably better off.
    - Ron B.
  • A
    Ohms Electrical Services
    unknown
    - Patricia S.
  • A
    Nickel Electric Inc
    We were very happy with  the end result and  because of Al we were able to see the ball drop on 2013.
    - william m.
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Professional Services in Highland

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