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Landscaping reviews in Highland

Real People ~ Real Reviews ~ Real Results

  • I had a complicated situation involving neglected, hazardous trees on adjacent property. Dennis was experienced enough to help me jump through the right hoops to get things done, & patient enough to tolerate several setbacks. He & his staff were courteous & efficient. The most amazing outcome was the timing of everything. I realized I had serious problems in August. Because of all the complications, nothing had been done by mid-November when nature dropped a foot of snow on my area. I resigned myself to waiting until spring. Imagine my pleasant surprise when a few days after the storm I found out the trees were gone & the staff was coming the following day to trim & clean up. I would definitely hire again.
    - Patricia D.
  • Someone had referred DiLorenzo Tree Care after a storm we had and I needed to have a tree removed. He came and gave an estimate right away and did let us know that he was a small company and it would take a little time to come back to do the work. He was back within the week. Removed the damage and cleaned up everything in the yard. Experienced and professional. Would hire again.
    - Claire S.
  • Excellent. Very good, hardworking crew arrived when scheduled. Removed all the trees and did the trimming in one day, then ground up the stumps the next day. Very careful not to damage yard when maneuvering their equipment.s
    - Kenneth M.
  • I appreciate that Richard takes the time to visualize a large project, understand budget and break-down the work into manageable, affordable phases. He is my go-to for regular maintenance, and my first call when I'm ready for the 'next phase'.
    - Michael P.
  • Ben was quick to come out and get us an estimate to remove several trees around our home that were either dead or rotted. We were able to schedule the work pretty soon after and his team completed the job in a few hours. Trees were cut into logs to size to fit our wood stove and the rest was chipped for mulch. Great value and professional service!
    - Ingrid H.
  • Well now they are finishing my home in Kingston and its coming along like a masterpiece! I mean WOW! I don't think there is anything like it anywhere in the world and I mean that. They said they would put it up on their website when its finished. (about 6 weeks)

    so its going great, and as for details there are way to many, but they're all good

    As for the Don'ts - Just tell them what you THINK you want, then let them design it and let them go!!!

    let them design it for you, they don't charge you for it, they are truly professionals with very tasteful visions, they're artisans.

    go to their store, see for yourself and have an amazing coffee that's free too :}

    - Saundra K.
  • I can not say enough good things about Rick and TreeTop services and the quality company they are. From my first contact with the office to Rick coming out to provide the estimate it was a positive experience. Rick took his time looking at the trees I wanted to remove and a made suggestions on what needed to be done. Rick provided the estimate while he was at the house. The estimate was very good and I decided to go with Treetop Services right away. Rick told me it would be a couple of weeks before the work could be done as we had a week of rain. The crew came out on Wednesday May 11th. They were very courteous, professional, and we're ready to start right away. They did a walk through with me of the the work to be done. The did everything that was outlined in the work order, and the cleanup was terrific. They had the right equipment for what needed to be done, and you could tell that the equipment was well taken care of. TreeTop Services is a terrific company who I will do business with again, and will refer them to my friends and family.
    - Grant H.
  • Dennis calls himself your "Friendly Tree Man" for good reason...he is. I've used this company a few times now. In addition to being friendly, I've found him to be knowledgeable, reliable, trustworthy and affordable. They've done a very nice job each time I have used them.
    - Deanna B.
  • Work was done thoroughly and thoughtfully. Richard spent lots of time with me discussing the merits of a variety of lawn and garden care approaches. He seems to be continually learning and staying up to date, genuinely cares about the quality of his work.
    - Frances W.
  • It was awful and he has still not rectified the problems which stem from last year's installation.  The fire pit began to fall apart as soon as it was installed, bricks cracked, cement cracked.  He came back a couple of times, installed new bricks and cement and the issues kept re-occuring.  I suggested to him that there may be too much water in the cement or they may not be fire bricks, but he insisted that everything was top quality.
    This spring the fire pit and parts of the patio were completely falling apart.  The bricks from the edge of the nation were no longer scoured.  Cement had fallen out all around the outside of the fire pit and more than half the bricks on the top of the fire pit were broken or cracked.  The cement between these bricks was also cracked and dislodged from the bricks.  The bricks inside the fire pit had also lost the cement between them.  The out itself was filled with cement mixed with dirt.  The polymeric sand which was installed between the patio pavers, which I was told would last a couple of years by Mr. McCluskey, had virtually disappeared. Some of the patio stones had sunk below dirt level so mud was constantly flowing onto the patio when it rained.
    I contacted Mr. McCluskey in April about the problems.  He said he would stop by and look at it.  He never did, about 2-3 weeks later I reminded him.  He didn't have time yet.  In early May I told him I would be having a Memorial Day party and would like the problems corrected by then.  I received no reply.  After 2 months had passed, I called and got Mr. McCluskey on the phone.  He stated the fire pit had been fixed several times and the issue was my problem because I had wanted the fire pit above the patio instead of flat with the patio, as he had told me he usually did.  At no point, however, did he tell me he was incapable of installing a fire pit above the level of the patio.  Hd said he had used above grade materials but would come over to look at it or send his employees.  He could not give me any time frame or commit to calling before they came.  
    The next morning his employee showed up with no advance notice.  I showed him the problems -- broken bricks, missing cement, a crack in the foundation, lack of any polymeric sand.  He said Mr. McCluskey had only given him 3 new bricks to fix the problem.  I asked him why this kept occurring and he said maybe Mr.McCluskey had not given him the correct bricks.  I got Mr. McCluskey on the phone and his employee explained that the repairs needed were more extensive and could not be fixed by 3 bricks.  I assume Mr. McCluskey told him to repair with the existing broken bricks because that is what he did.  I also asked the employee not to cement it that day because it was supposed to rain, but he said, no, it was supposed to rain the next day and went ahead cementing broken bricks around the fire pit.  It literally poured that afternoon.  He literally slopped cement on the inside of the pit and left the remaining cement in the fire pit.  He then left without telling me.  I sent and email to Mr. McCluskey explaining what had happened and have received no reply to date, several weeks later.
    - Kathy B.
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Landscaping Companies in Highland

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