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Home Security System reviews in Highland

  • A
    We were using ADT & they came in & placed equipment where it should be. With this we had to install everything ourselves - which we knew and they told us that. The people were very nice to deal with and I feel bad it didn't work out. It wasn't as easy we thought it would be - we're not that handy.
    - maria m.
  • A
    Protect Your Home
    I called to inquire about service and prices, and they were surprisingly pushy with offers to get me to sign up right away. I succumbed only because everything was refundable. I found the phone service to be impersonal, and I wasn't sure I trusted them. However, I called another time to ask a few more questions, and the next thing you know they were adding more free equipment to my order. This was all very good, because by the time the rep came to install, I had started to figure out what equipment I really needed (I got some advice from a neighbor police officer), and was able to swap out what I didn't need for what I did need, and in the end it cost me nothing for a very nice setup.  However, be aware these folks are trying to sell every step of the way, including the installers. So, know what you want and stand your ground. My install was $99, but offset by a promotional Visa gift card of the same amount with a few hoops to jump through to get it. (Wait for form, mail in with $5 handling charge, wait for gift card to come back in the mail. ) The installer was professional and able to provide us some advice as to the placement of devices. However, again, make sure you do your own homework. He did know the equipment well and was able to answer every question we had about the each item.  After installation, I tested the motion detectors and thought they were not working as I expected them to. I called and got some very patient tech assistance by phone. Then in the end needed to have someone come back. The same installer individual came back, and it turned out to be a matter of placing one of them differently, which was done free of charge as expected.  In the end, everything was performed as promised. There was a small error in billing of the monthly service later, but that too was easily addressed after I called. The monthly service fee is the standard price that ADT charges depending which service and equipment you get. Ours is in the mid $30 range.  The monthly fee is controlled by ADT and the same no matter who installs your system. The installation and equipment cost varies by provider.  | |I don't know how Protect Your Home makes its money, since I paid nothing for all the equipment and installation. They are a big, nationwide organization, so for sure they must get other people to spend more freely. Though I felt distrustful of them initially, they've done everything as promised/expected. They just don't make me feel warm and fuzzy.
    - Frances W.
  • A
    Sonitrol Security Systems of SC
    Sonitrol did another great installation; this time at my home. They have been protecting my business for 7 years and I have always been very pleased with their service. Sonitrols's experienced consultant, Kim Hairfield, made recommendations that were the best for my home, he had other options that were more costly, but he did not recomend them for my application. I trust their honesty. I have spoken with their call center at all hours of the day and they are always pleasant and professional with the customers protection their top priority. I now have the peace of mine that my family, home and business is protected by Sonitrol.
    - William S.
  • A
    When it arrived I installed it called the company and had it activated 
    it works Great many more features then my last alarm company. 
    Thank you Angie's List
    - David D.
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Home Security Companies in Highland

Companies below are listed in alphabetical order.

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