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Home Improvement reviews in Herkimer

  • B
    The price for service call was higher than I would normally pay, but my regular guy was out on a no heat call and may have been awhile. MJM was on other no heat calls but gave me an accurate ETA and showed up at that time. It wasn't a furnace issue, but a power issue. They stayed a hour to make sure the furnace cycled through properly without incident. I appreciated their honest assessment, being that I was in a vulnerable situation.
    - Jeffrey B.
  • A
    Arrived promptly for 25 miles away (no transportation charge). Quickly and efficiently used big wrenches and blowtorch to repair and replace the affected ancient miserable plumbing. I'd thought of having a go at it myself, but watching Scott work, decided that would have left me with a basement full of fresh water. The price was reasonable and Scott quite pleasant and obviously knowledgeable. Will use MJM again for less urgent tasks, like bathroom remodeling.
    - Stephen B.
  • A
    Everything went exceptionally well from start to finish!! If your thinking of hiring Josh and Mike do it! They actually care about their work, they are honest, fair in price and very professional. We got a quote before them and was basically getting ripped off. They explained everything including the how and whys. They are hands down one of the best out there. They will not take advantage of you and are fair!
    - Justin t.
  • F
    At his request, I paid Mr. Gahan in advance to wire my shed. Mr. Gahan did not do the job and refused to give me my money back. I took him to small claims court and he still refused to refund my money. I am now in the process of hiring an enforcement officer to get him to return my money. I have learned that I am not the only customer that Mr. Gahan has scammed, so beware!
    - Charles H.
  • F

       Steve Dixon came to my residents in the middle of November to give me a quote on my basement, which had flooded due to a water main break while my family and I were on vacation. He quoted my $9,000 for everything that needed to be done in the basement. He said that if I wrote the check out to him and not his company that he would not charge me NY state tax. Seeings that the money for this job was coming out of a Special Needs Trust (which is for my 10yr old disabled son that is in a wheel chair) I decided to write the check in the business's name and pay the taxes. The trust needed three different quotes which took me until after Christmas. I contacted him the first week of January and told him that I wanted him to do the job and I would be sending a check to him in the mail. The check cleared out of my account on January 13th 2016. I then called him to ask when he would be started the job. He told me that he would start on Monday. Monday came NO STEVE!! I called and called him. At this point is when he started ignoring my phone calls. I then tried texting him. Several weeks went by with me trying to reach him. It was around the third week when he FINALLY answered his phone. He had apologized and gave my a whole line of BULL CRAP! I then asked when he was going start...the answer was "Monday". This went on for several more weeks with the same line of BULL CRAP to go along with it. He always said he could start on "Monday" was his answer. He always had a mile long story on why he didn't make it. It was all BULL CRAP!! So. FINALLY after getting the bank (the people that work for my son's trust fund) involved Steve and two "business associates" as he called them did start the job...this was on April 4th. That's THREE MONTHS after receiving the down payment of $6500. The $6500 was for all the material and half of the labor. Things at this point seemed to be moving in a forward direction. At this point the walls had been tore out and he started to sheetrock and mud the walls. The bank came and then gave Steve another check for $2000 and also mailed another check for $600 Because he was removing black mold and replace another wall. So at that point I had given him $9000. After receiving the two checks Steve and his workers worked good for the first two days, then he started not showing up again. I would text him and he would say he was coming the next day. Sometimes he would show up and sometimes he wouldn't.  I dealt with this for about two weeks, then I called the bank again. The bank then decided that they would call Steve and see if they could get anywhere. Well when the bank FINALLY got ahold of Steve he become very angry and started yelling at the woman from the bank, then hung up on her!!! VERY UNPROFESSENAL!! The woman from the bank called me and told me what happened, I than called Steve. Steve told me that we could just call the payments even for the work that had been done and call it a day. Well that would have been fine with me but there was one problem....all the materials for the basement where not bought and at my house!!!

    So I gave $9000 out of  my ten yr old Special Needs Trust and I got a CRAP sheetrock job that was never finished. The flooring, paint for the walls and the molding were NOT bought like the contract said they would be. So he left my basement a mess and VERY unfinished!! His response was the I could take him to court!! REALLY!!! He never came back to my house or tried to call me after that day...which was May 3rd.

    This guy is a SCAMMER!!!! And a THIEF!!! He stole from a 10yr old disable boy. I hope he feels really good about himself.

    I would NEVER refer Steve Dixon (Dixon Home Improvement) to anyone. EVER!!!


    - Bobbi C.
  • C
    The toilet was clogged and the plunger wasn't getting the job done, so we called these guys. Two men came to the house. One man waited on the front porch and the other went upstairs, dropped an auger (snake) into the toilet and unclogged the pipe. The job took less than 90 seconds and when they handed the hand-written bill over, our jaws hit the floor - 108 dollars.

    I understand that plumbing can be dirty and costly work, but 108 dollars for something so simple, routine, and quick, is positively absurd. Granted, they did the job the were requested to do, but needless to say, we won't be patronizing them again.
    - Rob D.
  • A
    Outstanding work and professionalism. Brad was meticulous in making sure the curvature and patterns in the plaster moulding and ceilings were restored to their original state. Went above and beyond replacing/repairing plaster moulding in a 100+ year old house. Would highly recommend and definitely use them again.
    - Mike M.
  • A
    Skip was prompt at everything he did, from returning calls to showing up to do the job. The quality and volume of work was above and beyond my expectations. The crew was in and out sooner than expected. Great clean up during and after the job. Me being a retired Contractor myself, I was probably more demanding than your average homeowner. That didn't intimidate Skip. He is confident in his work, as he should be. I plan to use them for many more projects. Totally pleased.
    - Robert J.
  • A
    I was very pleased with this company. I am performing a remodel on my 1945 colonial-style house. After my energy audit, I was guided through the process to apply for the NYSERDA grant to offset the cost of the services. Every employee and contractor I came in contact with was professional, polite, and meticulous in their work, and were willing to answer any questions I had throughout the project. This year's energy bills will be much lower, I'm sure, thanks to Kalex! I would recommend them highly.
    - Mary K.
  • F
    Not the place to buy your paint. #Shudder All their Olympic brand  white paint must be mixed. As it is mixed, it's "Nonrefundable." They offer no stock white semi-gloss or gloss. I've two gallons of white semi-gloss from them: one is fine, the other, used for a second coat ,produced contrasting roller stripes of a light gray tincture. Lowe's offered to mix a third can (!) of white Olympic semi-gloss for me, at my expense. The paint manager had nothing to say when I responded I didn't need a third gallon of non-matching white semi-gloss, and refused to refund what I'd paid for the botched batch. "It's nonrefundable."  Indeed. Happily, there's venerable, family-owned  hardware store down the street with stock white gloss and semi-gloss, on the shelves, just like Back in The Day. (I'm not going to even mention Lowe's attempt to match a blue exterior latex to a chip. Yes, also non refundable.)
    - Stephen B.
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Home Improvement Services in Herkimer

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