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Basement & Foundation reviews in Herkimer

  • F
    Dixon Home Improvements

       Steve Dixon came to my residents in the middle of November to give me a quote on my basement, which had flooded due to a water main break while my family and I were on vacation. He quoted my $9,000 for everything that needed to be done in the basement. He said that if I wrote the check out to him and not his company that he would not charge me NY state tax. Seeings that the money for this job was coming out of a Special Needs Trust (which is for my 10yr old disabled son that is in a wheel chair) I decided to write the check in the business's name and pay the taxes. The trust needed three different quotes which took me until after Christmas. I contacted him the first week of January and told him that I wanted him to do the job and I would be sending a check to him in the mail. The check cleared out of my account on January 13th 2016. I then called him to ask when he would be started the job. He told me that he would start on Monday. Monday came NO STEVE!! I called and called him. At this point is when he started ignoring my phone calls. I then tried texting him. Several weeks went by with me trying to reach him. It was around the third week when he FINALLY answered his phone. He had apologized and gave my a whole line of BULL CRAP! I then asked when he was going start...the answer was "Monday". This went on for several more weeks with the same line of BULL CRAP to go along with it. He always said he could start on "Monday" was his answer. He always had a mile long story on why he didn't make it. It was all BULL CRAP!! So. FINALLY after getting the bank (the people that work for my son's trust fund) involved Steve and two "business associates" as he called them did start the job...this was on April 4th. That's THREE MONTHS after receiving the down payment of $6500. The $6500 was for all the material and half of the labor. Things at this point seemed to be moving in a forward direction. At this point the walls had been tore out and he started to sheetrock and mud the walls. The bank came and then gave Steve another check for $2000 and also mailed another check for $600 Because he was removing black mold and replace another wall. So at that point I had given him $9000. After receiving the two checks Steve and his workers worked good for the first two days, then he started not showing up again. I would text him and he would say he was coming the next day. Sometimes he would show up and sometimes he wouldn't.  I dealt with this for about two weeks, then I called the bank again. The bank then decided that they would call Steve and see if they could get anywhere. Well when the bank FINALLY got ahold of Steve he become very angry and started yelling at the woman from the bank, then hung up on her!!! VERY UNPROFESSENAL!! The woman from the bank called me and told me what happened, I than called Steve. Steve told me that we could just call the payments even for the work that had been done and call it a day. Well that would have been fine with me but there was one problem....all the materials for the basement where not bought and at my house!!!

    So I gave $9000 out of  my ten yr old Special Needs Trust and I got a CRAP sheetrock job that was never finished. The flooring, paint for the walls and the molding were NOT bought like the contract said they would be. So he left my basement a mess and VERY unfinished!! His response was the I could take him to court!! REALLY!!! He never came back to my house or tried to call me after that day...which was May 3rd.

    This guy is a SCAMMER!!!! And a THIEF!!! He stole from a 10yr old disable boy. I hope he feels really good about himself.

    I would NEVER refer Steve Dixon (Dixon Home Improvement) to anyone. EVER!!!

    - Bobbi C.
  • C
    The toilet was clogged and the plunger wasn't getting the job done, so we called these guys. Two men came to the house. One man waited on the front porch and the other went upstairs, dropped an auger (snake) into the toilet and unclogged the pipe. The job took less than 90 seconds and when they handed the hand-written bill over, our jaws hit the floor - 108 dollars.

    I understand that plumbing can be dirty and costly work, but 108 dollars for something so simple, routine, and quick, is positively absurd. Granted, they did the job the were requested to do, but needless to say, we won't be patronizing them again.
    - Rob D.
  • A
    - Amanda M.
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Foundation & Basement Contractors in Herkimer

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