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Find Top-Rated Haverstraw Roofing Contractors

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Roofing reviews in Haverstraw

  • C
    A & J Reliable Inc
    I originally called a few months ago to get a quote -- I contacted three suppliers from Angie's List.  Two gave me quotes and one declined.  A&J Reliable was the lowest at $625.  They subsequently failed to return several calls and emails, and I let the matter slide.  This fall I decided I needed to get the work done, and contacted them again.  Several times.  Finally I called the office manager who made sure the representative who gave me the quote gave me a call.  The representative said he couldn't do it that week but would be able to the next week.  Well the next week went by and nothing.  Again no response to emails.  Finally I emailed the office manager again and the next day got a promise from the representative that they would be able to do the work that Thursday.
    On Thursday I got a call that the crew was running late and that they'd arrive later than expected.  They did show up as promised and did the work that afternoon.  They were good to work with, professional, and cleaned up well when done.
    The job involved replacing two strips of aluminum siding across the front of the house that had to be removed for a roof repair a couple of years earlier, and replacing a couple of small pieces of trim around the front porch roof.  It was the kind of annoying, small job that contractors hate.  I don't expect every contractor to be willing to bother, but I do expect that anyone who does quote it to be responsive and professional about it.  A&J was not, and I don't think I was unreasonable in my expectations.
    The aluminum siding I have is no longer made, so a perfect match was neither possible nor expected.  However the job A&J did was unexpectedly sloppy -- the projection of the strips of siding was quite uneven from strip to strip.  While I wasn't very happy with it, I didn't think it was worth complaining about.  It was good enough and I had had enough.
    Finally, the original quote was $625.  They sent an invoice rather than collecting payment at the time the work was done, and the invoice I got was for $675.  They didn't add sales tax, which for $625 would have brought the total to a bit over $675, so again it was not worth complaining about, but it seemed less than professional.
    I don't think I would use A&J Reliable again.  Even if they were the cheapest, it would be worth paying a few dollars more to get more responsive and (umm...) reliable service.
    - Jim C.
  • F
    5I am house sitting for a friend who has a bad leak in one corner of the house. They are one of the only local companies that do flat roofs and I have heard good things so I called them.
    I called 5 days in a row, and each time was told that someone would definitely get back to me that night and I NEVER received a phone call back. Each time I called the women got more and more agitated with me even though I went out of my way to be polite.  Don't waste your time. Never calling them again
    - Joe P.
  • F
    .Im house sitting for a friend who needs an emergency roof repair. Calledhim on 3/25/12 and he promised he would come out and look at it.  He never came.  I called him today (3/26/12) to follow up and he got billigerent with me on the phone, accusing me of trying to have work done without permission. I offered to give him the home owners contact information, and he refused, insisting that she call him.
    While I understand the need to talk to the home owner, I was upfront each time I spoke with him regarding the fact that I was not the homeowner and was house sitting. He expressed no concern during the first call, and promised to take a look in "a few hours".
    If he had reservations after the fact, the professional thing for him to do would be to call me back and ask for the homeowners contact information, which I would have gladly given him, instead of re-negging on his promise and then getting an attitude with me when I called to follow up.
    Also, without even taking a look, he seemed 100% sure that she needed an entire new roof, rather than a simple patch job. While she MAY in fact need a new roof, I am wary of anyone who seems certain of a diagnosis over the phone without ever actually looking.
    - Joe P.
  • A
    Westside Exteriors
    They were excellent. They were very prompt and very reasonable in their price. They were very professional and very nice. The guy was amazing. He worked by himself and brought gutters up three stories on a ladder. They were very nice people to deal with. I would recommend them to anyone. They were great. I would definitely use them again.
    - Sari K.
  • B
    - RUTH G.
  • B
    They were all professional.
    - Peter a.
  • A
    A & J Reliable Inc
    Fixed the roof as he described he would do
    - Mike Y.
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Roofing Contractors in Haverstraw

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