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Door Installation reviews in Hartsdale

  • A
    Westbrook Contracting, LLC
    Excellent work, came when they said, never left the project to work on another project. Workers were very pleasant and accommodating. Would.not hesitate to use again. In fact we kept adding to this project because we were very pleased with work. Dave was in top of all the details and always communicated.
    - Ed S.
  • A
    Buena Vista Home Improvements
    After much research for a contractor, we decided to hire Buena Vista Home Improvements for our project. From receiving the initial estimate to, obtaining permits to completion of the project, Javier and his team were professional and a pleasure to work with. We hired Buena Vista to complete a full kitchen remodel which included the removal of two walls, removal of old floors and installation of hardwood, close up of door to backyard, new plumbing, electrical (outlets, recessed and pendant lighting), cabinets, new island, countertops, backsplash and relocation of heating/AC vents. We also had a new sliding door installed to the backyard from our dining room where a window existed, new entry door from the dining room to the attached garage which required a concrete step down to the garage, a new door from the garage to the backyard, installation of a 12x23 pressure treated wood deck and lighting, and refinishing of all floors on the first level which included 3 bedrooms, closets, living room, dining room and kitchen. Also prior to the start of the work, the team installed a floor to sealing barrier wall which kept the remainder of the house very clean. With the satisfaction and quality of work we had seen so far, we also asked Buena Vista to replace our front door which included priming, painting, sealing, trim and a new glass storm door. As this was a large project for us and we were waiting for completion of the work to finally move into the house, Javier worked with us to ensure we were able to move in by our expected date. Completion of the project took approximately 4-5 weeks. Throughout the project, Javier always kept constant communication with us and was always available to answer any questions or concerns that may have come up. We were quite pleased with the overall work and definitely would hire Buena Vista in the future. Thank you for all your hard work.
    - Yolanda S.
  • F
    Gotham Door
    At first, great. We spoke with somebody that helped us find the right door, they came and took measurements, then we ordered the door, putting down a 50% deposit. I was told it would take about 5 weeks for the door to come in, and so I tried to reach out again. I have not been able to get in touch with anybody in weeks and am beginning to think that they are going out of business, that there is some fraudulent activity going on, or that there has been some other catastrophe. I'm hoping that I'm wrong and this is just really bad communication, but I'm not optimistic at this point. If they get back in touch with me and we work this out I will update the review, but right now I would strongly advise staying away from this company.
    - Jacob O.
  • A
    Ardsley Badolato Home Improvement & Construction
    Fantastic. If I could give a rating higher than A, I would. I selected Bob and Cheryl because of prior reviews and they did not disappoint. They are extremely talented, competent, professional, neat, and overall wonderful people. Now, whenever we have work that needs to be done around the house, we call Bob. He is our go-to guy for everything now.
    - Joel R.
  • F
    Action Lock & Door Co Inc
    I never heard back or received an estimate.  I had expressed urgency for one of the doors to be replaced as it does not open.  We agreed that an estimate would be provided quickly and then the work done.  Never received an estimate and when I followed up with a phone call I was told they would call me back in a couple hours with status.  Never heard from them.
    A lot of my time was wasted on getting repairs someone to do the work
    - Daniel M.
  • C
    Michael Rivera
    Based on the stellar reviews in Angie's List, we hired Michael Rivera to remodel our small 2nd floor bathroom. We were extremely disappointed with the outcome. The estimated time was 3 weeks; the actual time was over 7 weeks. The estimated cost was $14,000, but the actual cost was $18,000 due to structural problems with the shower floor and some of the pipes. In addition to the 18,000 paid to Michael Rivera, $3700 was paid to the plumber to disconnect the old fixtures, connect the new fixtures, and perform the additional plumbing work.

    We are dissatisfied with:

      • Tile setting- The tiles are not flat on the wall. He did reset some of the tiles, but there are many more that stick out.
      • Misaligned tile installation - Tiles do not follow the subway brick pattern. There are many rows that are not aligned correctly and stray from the brick pattern. In addition the floor tiles in the shower are not squared with the walls.
      • The unfinished appearance of the joints between the walls and the floor. 

    The contractor's lack of experience in fixture selection. The hand held shower could not be installed as planned and an alternate had to be selected.
      • The many problems with the shower door installation and the alternatives that were proposed by the contractor
      • The contractor's negative reaction when we pointed out the problems and his inability to own up to his mistakes.
    Mr. Rivera's work lacked the expertise that he purported to have. His negative behavior to our complaints lacked professionalism. After the toilet was installed, the shower door did not clear the toilet and could not be closed. His suggestions were to get a new toilet or use a shower curtain instead of the door. A new toilet would mean purchasing the toilet, having the plumber disconnect and connect it, all at our expense. The shower curtain suggestion was too ludicrous to even entertain. He finally resolved the problem by moving the door an inch into the shower, but the door is not level.

    Prior to and during the job, we were very accommodating to his requirements - completely clearing out the bedroom for a work area, clearing the garage as a storage area, not questioning or monitoring his work progress, paying the invoices completely when they were given to us. 

    On the positive side, Mr. Rivera did come everyday for the entire time. He was always punctual, working full days for the duration of the project.

    REBUTTAL TO PROVIDER RESPONSE: Michael Rivera started on 12/29/15 and the last day he worked on the bathroom was 2/8/16. This was more than 5 weeks. The cost of the additional toilet I bought for the 1st floor half bath was $750 at Best Plumbing. Mr. Rivera insisted on purchasing all the fixtures himself. He billed $866 for the toilet but he stated in his comments that the toilet cost $1045 which is the list price. I paid Mr. Rivera $17,878 for the bathroom remodeling which did not include the basement door. I paid Mr. Rivera $900 in cash for the basement door completely separate from the bathroom. In addition, I paid the plumber $3700 for the fixture disconnects, connects, and plumbing work. Before the job started, I mentioned to Mr. Rivera that we used the same plumber. When the job started, I saw there was some friction between Mr. Rivera and the plumber, so I repeatedly told Mr. Rivera to choose whichever plumber he wanted to work with. He insisted that the plumber we used was the most capable. The additional tiles that had to be replaced were due to improper installation by Mr. Rivera so why should we have paid extra? The tiles stuck out and did not lay flat on the wall. The shower door is not level and when we brought this to his attention, he replied that nothing in the house is level which is completely untrue. A truly skilled craftsman would take ownership of his work and remedy without question any problems with his work. Unfortunately the expert described in all the other reviews was not the one who remodeled our bathroom.
    - Marjorie B.
  • A
    Flue Tech Inc
    There was so much work to do to get my new/old fireplace and chimney ready for the winter.  Mike and Doug were prompt, efficient, neat workers, and all around professionals.  This is a very messy job in many ways but they did not make a mess at all--to the point that when they left--it was like they had never been here.  Considering all of the work they did, this is a major compliment.
    I look forward to using Flue Tech for regular annual maintenance to keep my chimney and fireplace safe and in top working order.  Highly recommend.
    - Catherine C.
  • A
    SJS Home Improvements
    They did an excellent job. Because the existing bi-fold doors were over-sized, they had to
    sheetrock to accomodate the smaller French Doors, then add moulding all around. Anyway,
    the carpentry, taping, painting and finishing were all done impeccably, Nice attention to detail
    at every strep. Very happy with the finished complaints at all.
    - Richard L.
  • A
    Giant Siding & Windows Inc
    We could not be happier with the work that Perry, Alfonso and the crew did on our home. We had four contractors come and give us estimates and while Perry wasn't intitially the least expensive, we were able to rework the estimate with a different brand of windows to bring it under the others. Of all the contractors we met with, Perry seemed the most knowledgable of his products and the least "sales pitchy" and since he was an actual "windows and siding" company he inspired the most confidence that he could deliver on what he was promising. The work proceeded very smoothly from start to finish and it was done in less than 2 weeks, much faster than what the other contractors were estimateing. We worked most closely with Alfonso who, despite what some of the other reviewers have said, I had no problems communicating with. They foresaw issues I had not thought of and were able to advise us on the best solutions. Alfonso and I had a very good working relationship. We had to roll with some minor delays when windows/doors weren't shipped with our order (or were the wrong size) but I never felt like I was going to be left hanging (all delays were from the factory not Giant). Any small complaint I had (a tear in a screen, a chip in the door handle) was responded to with a "don't worry I can fix that" and he did. Alfonso went above and beyond what I expected, the quailty of work exceeded the price as far as I'm concerned. I would highly recommend this company. They will be back soon to replace my front door as well.
    - Rebecca J.
  • A
    ABC Bilco Installers
    My experience with them was good. They were clean and fast, and that's most important. They were reliable and that was important. There are not many of them around and this is just the one around, and so I went with them. They were responsive when I called them. Overall the door turned out good. It's a 9 out of 10. They did a good job. I wasn't here when they came and when I came back, it was done already. I interacted with their boss but not with the employees.
    - Haruko O.
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Door Installers in Hartsdale

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