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Chimney & Fireplace reviews in Harrison

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  • In an industry where there are many who take advantage and are not to be trusted, these folks did exactly what the job called for. No overselling. Very professional. I really didn't trust anyone after all the stories you hear but I must say, two gentlemen came in last August and worked quickly and efficiently. They cleaned everything up and let all spotless. I would call them back again. I was actually delightfully surprised.
    - Michele B.
  • Technician (sherwood)  was great, friendly,  punctual and outlined serval options to take before making commitment to go ahead with a wood burning insert.  Cheryl (at the office)  was also great to deal with and called to give me a shorter window than what they had outlined- which is huge .  overall great service and will use and recommend them  to others.
    - Melissa K.
  • Prior to hiring Franzoso, I read their reviews on Angies List. I also checked out several of their references that Franzoso Contracting freely shared with me. Prior customers had only good things to say. In the world of contractors, Franzoso shines. It rises well above the rest. From start to finish, Franzoso was very accommodating and never got tired of my questions. Even though they had many jobs on their calendar, they worked with me to get our roof done as soon as possible. All employees were prompt, knowledgeable and professional. I was concerned about some plantings around the house, but I was constantly reassured that the utmost of care would be taken--and it was. Even the placement of their dumpster was done with care so as not to harm our Montauk Daisies that draped over the driveway ! Mark Franzoso made himself available for questions and concerns. He took time out of his busy day to return my calls promptly. The company is obviously well-run and customer service is a top priority.

    In the course of the job,the workmen accidentally broke the porch light fixture. This company stood by their word and not only paid for a replacement of my choice, but sent, and paid for, their own electrician to install it. Many Thanks to Project Manager, Jacob Amacher who worked so diligently and patiently to set up the electrician appointment and see it through to completion. Jacob is a stand-out professional whose patience is only exceeded by his pleasant and sincere manner. When I was unable to be home for the electricians, Jacob personally waited for them outside my home to give them the light fixture. When they were done, he even texted a photo of the installed light !
    He was available throughout the re-roofing to ensure that all went smoothly.
    There is a saying, "It's all in the details." Jacob's willingness to go above and beyond just to make things go smoothly, even though the roof was done and the new light was just a "detail" he never made it seem like it was a problem.
    Honestly, I have hired my fair share of contractors, but not one of them has been as professional and service-oriented as Franzoso.
    Mark Franzoso prides himself on the fact that his customers do not pay one penny until they are 100% satisified with the work--and he means it !
    Who knew that getting a new roof could actually be a pleasant experience??

    I highly recommend Franzoso Contracting and would not hesitate to hire them again. If possible, I would rate Franzoso A+ .

    - joan C.
  • All went as planned. Very satisfied with communication and service. Very honest company. Planning to do another service with them, and definitely hire them again and suggest to others. Thanks Nick and Keith for all advice.
    - Diana C.
  • They were terrific. Professional, and responsive. We were not home at the time of delivery and it was in the middle of a snowstorm, but they came on time and found a creative way to stack the wood on our back porch so that the snow would not get in it. Our kids' sitter who was there during the delivery didn't even notice they had come & gone!
    - Eamonn B.
  • When we decided to do the extension we requested bids from 4 companies. Discover Home Improvement offer was not the lowest price but second to the lowest. We liked the knowledge of the contractor/owner and we liked that he gave us ideas we had not thought of with our architect. These ideas made our family room look bigger and brighter and at the same time we were able to save some money in the overall construction project. So, at the end, although it started as a second lowest, it became our lowest price contractor. We were given a schedule for completion and I have to say that although there were a number of changes we requested as we went along, the project was completed pretty much on time.
    - Takis H.
  • good, considering the issue was complicated!!
    - Ali P.
  • He charged twice as much as any other provider and refused to clean the ash pit unless I was willing to pay an hourly charge. I will never use this company again.
    - Anthony C.
  • very professional and excellent work completed.  Very happy with the end result.
    - Robert B.
  • unknown
    - James B.
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Chimney And Fireplace Contractors in Harrison

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