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Basement Waterproofing reviews in Harpursville

  • F
    Mid-Atlantic Waterproofing of PA
    Well the first crew were an unprofessional group of young men.They put in the trac around the lowere wall alright, But the work was sloppy,they had gaps between the tracs,did not have pieces against the wall,installed two pumps that we are supposed to keep priming(we have been told by another  person in that field that the pumps  can cause us serious damage if we do have water). They left our basement a mess.We were told they would clean up after themselves.They took our good exstentioncord and left us afaulty one. The second crew came out after we called and complained about the job.They came put a couple screws in the wall and left.We kept calling Midatlantic to get someone higher up to come see what we were complaining about. They finally sent out someone who did agree we had a legit complaint .He gave us a list with about ten things the third crew should correct. When the third crew came out they arrived around 9am,looked around for about half an hour,then went and sat in their truck for over two hours.They finally came in did two or three things on the list ,had to run to a hardware store,was gone for about 45 minutes ,went back to the basement (did about an half an hours work and left.They did not do the complete list of corrections,they told us they were only given a short list.Every time we call to talk to someone in charge we get the run around.They offered to send out a fourth crew,my opinion for the amount of money we paid it should have been done right the first time.
    - William S.
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Waterproofing Contractors in Harpursville

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