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Plumber reviews in Greenwood Lake

  • A
    Mark Lindsay & Son Plumbing & Heating Inc
    I am a new building owner, I bought a multi-family! When my tenant called to say the water smelled like rotten eggs, I was panicked - not only does that sound gross, it sounds dangerous! The first thing I appreciated is Mark Lindsay has a chat available on their website so while I was at work I was able to get started and confirm that they serviced my area. I then called the office to schedule service. The office staff was amazing, lots of contact and follow up - I wish I remembered everyone's name! There was a slight delay in being able to schedule because it wasn't clear if I needed someone to service the well or my system. Actually, I don't know if it was a delay - I've never scheduled service with a plumber before! I called on Monday and had someone there on Friday - they also let me know the smell was gross but harmless so I was relieved! On Friday, I met with Jonah Mazzuco and his helper and they were on time. An extra plus is that I received a text with Jonah's info and picture letting me know he was on the way. This is very convenient but also a great safety feature. Jonah went through everything with me, explained the issues that were causing and explained the water test that showed my softener wasn't working - I appreciated that because I don't know much about my system! He went over the solution - I needed a carbon aeration filter system and a new water softener. Again, Jonah went over everything with me. I signed the agreement to do the work and he said someone would call me for the down payment. Jonah and his helper were friendly and very professional. Price! Of course the price is always the hardest part! But I felt that Jonah recommended a system that was good for the building. The apartments have kind of fancy combi water heaters and problems with them would be much more expensive so I'm glad the system he chose will protect them from hard water. I paid the 50% deposit on Sunday - yes someone was in the office on Sunday 10/21/18! Scheduling service - again, I don't know how long is fast or slow in scheduling this type of work but when the office called to schedule and they said November 7, I was not happy - I couldn't have my tenant taking a shower in stinky water for another 2 weeks! Luckily, they were kind and scheduled it for 10/31/18. That was today and I'm writing this review the same day because I was so pleased. I again received a text when Jonah was on his way. Everything went so smoothly and Jonah did a great job. It took much less time than I expected and everything was neat and clean. I even think my system is kind of pretty so I included a picture! I'm afraid I might be spoiled from this experience after years of hearing horror stories about having work done on a home - this was amazingly easy, the communication was great and every person I dealt with was totally professional. I love that they have updated systems that allowed me to chat from the website to a real person, receive the texts about the plumber who was coming and pay the final balance from an Ipad - my credit card was even saved in the system. I highly recommend Mark Lindsay and Son and certainly understand why they have such a good rating. I will definitely exclusively use them for all the services they provide.
    - Stephanie M.
  • A
    Mark Lindsay & Son Plumbing & Heating Inc
    Mark Lindsay & Son's personnel were courteous, polite and very professional. They explained everything in detail and answered every question that I had for them. They did a good job replacing sections of pipes that had frozen and busted as well as repaired my boiler. They checked and rechecked everything to make sure that I will have heat during the freeze we were having. In addition, they made recommendations so that I will not have the same issues I had. Excellent company- I will not use anyone else for my HVAC and plumbing needs.
    - Beth M.
  • C
    American Minuteman Sewer & Drain Service Inc
    The plumber came and really didn't have any idea, he said he would only check plumbing type things and gave many possibilities. Nothing to informative, he did nothing and took the money for the service call. A friend of mine came over the next day and figured out in 5 minutes it was the P trap. The service was prompt and nice but I don't feel he really cared about solving the problem.
    - Chad P.
  • A
    Leslie's Plumbing
    Leslie had done a complete bathroom renovation for me the year before and she did a great job with that, so I called her when I needed my water heater replaced (along with some additional work.) Everything came out fine and after the job I received an email with a clear, detailed invoice that included the model number and serial number of my water heater unit, along with every work item listed. Leslie is very professional, responsive, and she'll be there when she tells you she will. I trust her completely and I'm happy with her work.
    - Michael S.
  • A
    AMV Interiors and Construction Inc
    Over the past 30 years, we have done many major renovation projects and have never had an experience as we did with Aleks and his team. From start to finish, the attention to detail as well as thinking outside the box when a structural issue was found, left no component of the job to fall through the cracks. Communication was always open and options discussed before moving forward or deciding on a different direction. Many times throughout this project we changed our minds and Aleks and his team never wavered. The response was always no problem and no additional costs were added on the small items that other contractors like to nickle and dime you for. In fact, based on Aleks's recommendations for Kitchen Cabinets and Counter tops, we saved over $10,000 from our original source and paid these vendors directly as Aleks did not want a "Contractors Fee". Aleks, Mike, Benny and Jeremy were prompt, clean and meticulous in the jobs they all performed as well as cleaning up each day. What impressed us most, was that they did all the work themselves and did not farm out the labor to lower wage workers which is all too common these days. The pride in their work and making sure everything was to our liking was evident from the first time they walked in the door to the completion of the final punch list. We are thrilled at how the house turned out and are already working on plans for AMV to do the upstairs next year. Thank you for a job well done.
    - Gary L.
  • A
    All Purpose Plumbing, Heating & Cooling
    We?ve used them on a number of jobs, large and small.?We were very, very, very satisfied with their work, their price, etc. We would certainly use them again.?The price was fair. It was done on time and the price was quite reasonable for the amount of work involved.
    - Rachel R.
  • A
    All Purpose Plumbing, Heating & Cooling
    I would give them an ?A? for quality, price, doing the work when scheduled, etc. Doing a very good job for a very good price. I mean, cause plumbers can rip you off. They did their work which was complicated jobs. We thought the price was very reasonable. They work was very good and was done when scheduled, etc. We would certainly use them again. His name is Mike, he?s the main plumber that did the work. I?m not sure if he is one of many or if it?s his sole business.
    - Rachel R.
  • F
    T. P. McGuire

    I���ve been holding off making public the horrific experience my girlfriend and I have had with this contractor, just in case we might need them to fix something. But so much has gone so wrong that we are finally confident we would never let them back in our house for anything. Seriously EVERYTHING they did was done either poorly or completely wrong. It���s costing us dearly in time, money, and stress to resolve all of the things they bungled so badly. So much of our life was put on hold during the project, and remains on hold as we deal with the aftermath.

    The tile work they did was awful. We were assured they had experience with glass tile. Still, we sent them all the information on the tiles we���d chosen so they could study up, but they never reviewed any of it. On site, it became perfectly evident they���d never worked with glass tile, couldn���t cut it or install it properly, and left us with a disgraceful looking installation. Afterward I had to teach myself the trade, purchase all the right tools and materials, and redo a sizable portion of it myself just to make it passable. The job I did looks entirely professional. But there remain large portions I could not redo that make me cringe when I look at it every day.

    I could write a book on everything that was done and went so wrong, like bad blotchy painting, uneven floor tiles, unlevel walls and floor, inadequate floor supports, off-center plumbing fixtures, rattling heat pipes, sloppily hung medicine cabinets, and drywall screws attaching our expensive custom cabinets together. Suffice to say, these guys have no eye for design, no attention to detail, no finesse, and no knowledge of proper techniques or materials.

    The final straw is the failure of our shower floor less than 6 month after the install. We had them come look at it in September and they were at a complete loss as to why the tiles were popping off and the surface was bubbling up and crumbling apart. They said they���d make it right ��� but not until MARCH! In the meantime, it proceeded to completely disintegrate beneath our feet. I am now faced with completely gutting and replacing the entire custom tile mud pan down to the structure.

    I was hoping to just be able to rip out the top mud bed down to the liner, but having done that I���ve now discovered that the ���preslope��� mud bed beneath the liner has no slope at all! In fact, it���s sloping AWAY from the drain! So moisture has been pooling in there instead of draining through the weep holes into the drain. Not only that, but the mortar mixture they used was way too rich making removal a total nightmare, and it���s evident they put down multiple layers of mortar over each other, apparently trying to get the slope right ��� which they never did.

    Suffice to say, we have no confidence in this contractor���s ability to make any of this right.

    - Stephanie M.
  • F
    Greenwood Lake HVAC

    We woke up to no hot water so we called GREENWOOD LAKE HVAC to look at the water heater they had installed. He stopped by the next day, took one glance at it, and said he'd have to come back the next day and talk to "Technical Service". I though HE was the SERVICE provider??  He didn't get back here for two days, the whole time two professional people were left w/ no hot water. He finally arrived - three hours late. He then proceeded to call the "Technical Support" of the manufacturer. I'm PAYING for all of this BTW. He then got into an argument with the tech support person he was dealing with. I overheard him asking, sounding angry, when SOMEONE ELSE could call him back and help him fix my water heater, as he had angered the first Tech Support person. Further conversation overheard was - he didn't want to have to just start replacing parts..

    I asked him for some clarification: Let me get this straight, you're going to learn how to fix these doing this job, you are planning on replacing parts until something fixes it, I am paying for labor, parts and shipping. You cannot tell me when it is going to be fixed and the whole time we still wont have hot water.

    for this he did not even offer any kind of solace whatsoever, he replied with a "YUP" a goofy grin. I told him that "I was not happy about this" in a manner that said - you have an unhappy customer, what are you going to do about it???  

    He then had the nerve to tell me not to be so naïve, shaking his head at me like I was some kind of moron.

    I told him I no longer wanted his service and to leave my property. He started with a barrage of insults and I had to remind him twice to get off of my property.

    I then called the "Technical Support" myself. Using Skype to view the unit we had it fixed in under ten minutes. When it was being installed the installer, Greenwood Lake HVAC, was supposed to remove ALL protective plastic coating. This was not done. some of the plastic had dried out, shifted position, and covered a vent. The vent then collected dust eventually blocking air cooling intake, causing the unit to heat up and trip some circuit. We cleaned it out and it works fine.

    The guy at Greenwood Lake HVAC got kind of scary, I'd never go near them again.

    - Celine D.
  • A
    SC Peterson Plumbing
    He was very good. I was very happy with him. He was neat, quick and reasonably priced. He pointed out some problems that another plumber did. He did the work well and I haven't had any problems. He was very well priced. I would definitely use him again and would recommend him.
    - Catherine C.
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Plumbers in Greenwood Lake

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