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Moving reviews in Greene

  • B
    Interior Moving Services
    The movers were very nice, polite and always ready to do anything to help in the packing and moving; I really thought it would cost less, though, because it only took them 1 1/2 hours to load the van at my old house, but seemed to take considerably longer to unload it at the new address. All in all, they were hard workers and I would hire them again.
    - Mary P.
  • A
    Interior Moving Services
    They did a great job before, during and after the move (We thought a box had been left behind in the truck, but it had not. As soon as we called they immediately went out to check the truck, check their warehouse and called the driver.) I would definitely use them again.
    - Polly M.
  • C
    ROCHESTER MOVING & STORAGE
    The owner Dave Conkey was quick to respond to our call requesting his service. He was recommended by our realtor. He visited our home and gave is an estimate of 4 movers taking 3 hours to do the job. We did not set an exact date because we were waiting for the buyer of our home to give us a closing date. I did receive that information the following day 6/19/16. I called Dave and asked him if he had any openings for a move on 6/28. He said yes and told me that his crew of 4 would arrive between 9:30 and 10am. On the 28th my husband and I had everything ready for the move. At 10:15 when no movers arrived, I called Dave. He said he did not have it in his book. He told me his crew of 5 could be at my house by 2pm. What could I say? We were ready so I said ok. They arrived at 3pm and quickly started to load the truck. We were moving a refrigerator with French doors. I told the crew manager that when the fridge was delivered the doors were off and the freezer drawer was out. He told me that's how they deliver them. The doors were not removed for the move. It was a tight fit through the front door. The latch for the screen door caused the fridge to become stuck which resulted in several scratches and a few dents. The crew manager was extremely upset and apologized. At this point I wanted to be finished moving and I thought the fridge would be in a location in the new house where the damage could not be seen. To make a long story a little shorter, the fridge could not fit in the planned location after much time was spent preparing the fridge ( removing the doors and freezer drawer). The other 4 crew members finished the rest of the move and waited. The move was finally finished and nothing was mentioned about the damage to the fridge. I let the crew manager know I wasn't satisfied. He reduced the price 150.00. There were a few mistakes I made. I should have asked to speak to Dave the owner at that time and I should not have signed the bill without describing the damage on the fridge. I did speak with the owner on two other occasions after the move. He felt that the 150.00 price reduction would cover the damage and told me he would get me a name of someone who could do the repair. This never happened. If it wasn't for the issue of the refrigerator this move would have gone as planned. The whole crew was great--even in the hot weather and after two other moves. If you use Rochester Moving and Storage: 1. Make sure you comfirm all the details with the owner the day before the move 2. Make sure the number of crew members that you agreed upon in the original estimate does not increase on the day of the move. It will cost you more. Your cost is calculated by number of movers times rate times number of hours
    - Linda S.
  • A
    Highline Moving Delivery and Storage
    Using Highline to move a piano this weekend was as our last experience a total success. The two guys arrived a little before schedule (not a problem with us) and had the piano loaded in no time. The entire move took an hour and we were super excited that such care was given to the piano. I would refer Highline to anyone that is looking for an affordable and experienced moving company.
    - Jonathan H.
  • A
    Highline Moving Delivery and Storage
    We had two bedrooms, a dining room, office, kitchen and living room full of furniture. Plus, they moved my outside barbeque grill and outside chairs. The two guys arrived on time and moved the entire house within two hours. Our move was from the Highland area on Megis Street to Charlotte. Nothing was broken and they took very good care of our furniture. They placed the furniture in the basement and upstairs upon directions. The experience of moving the furniture was a lot less stressful give their customer service.
    - Jonathan H.
  • A
    SHERIDAN BROTHERS MOVING
    I found this experience delightful. We asked for three movers to move us from our 2 bedroom apartment to our new house. The guys showed up on-time and after a tour of the apartment started loading the truck. We had most of our things packed/boxed and we believe this was helpful. My husband and I decided to move anything that wasn't a large furniture piece or wasn't fully covered (like can goods in laundry baskets) or boxed. I believe this helped the movers be efficient because they didn't have to secure those goods. My husband stayed with them while I went over to the new house- it was amazing how quickly I got the call they were on the way to the new house. They unloaded quickly and efficiently. They were polite and I never saw them bang a wall or a doorway. Furthermore, my husband instructed them to move a large piece of furniture upstairs but I really needed it downstairs so I asked them to move it back; I expected them to be annoyed but they were pleasant and accommodating. Beyond this was their awesome pricing- I thought they were more than fair.
    Be sure to have cash with you - not because you need it (they take credit cards) but because you will want to tip them big! I highly recommend them and would use them again.
    - Marissa V.
  • A
    ROCHESTER MOVING & STORAGE
    I would highly recommend Rochester Moving and Storage and the team of professional movers who transferred my items from an upstairs 2-bdrm. apt. to my home.  Dave Conkey, owner, was very pleasant on first meeting and assured me that the move would be effortless.  His team arrived promptly on moving day, were courteous, clean, very experienced and pleasant.  
    The team took extra care with my belongings, making certain to pad furniture, took extra special care of my antiques and provided wardrobes for my plethora of clothes!  I would definitely recommend Rochester Moving & Storage to anyone con-
    sidering a Rochester moving company.  They were GREAT! 

    - Emelia P.
  • A
    Planes Moving & Storage Inc
    They were excellent.  They got my belongings from Cincinnati, OH to Rochester, NY with minimal issues.  They even issued me a refund since I came my belongings came in under weight.
    - Simone B.
  • A
    Always Moving
    These guys were great! Punctual courteous,and quickThey asked us throught the day questions to ensure things were going in the right places and if there was anything more they could do. Problem solved an issue with our bed which was too big to make a turn toget up the stairs (wife would have killed me if the bed didnt make it)thank you guys. Not a mark on the walls of either home either. Very pleased.
    - Angel P.
  • C
    Expert Moving LLC
    During the move we had pieces of furniture that were damaged. Two different bedroom sets, one of which was brand new. Dennis insisted that his guys wrapped everything, but they did not. Actually they hardy wrapped anything. When I reached out to him about the damages he came to access the situation. Dennis would not take responsibility for the damages. He repeatedly insinuated that my husband & I caused the damages. I reached out to him a second time to tell him that the furniture company was going to fix the new bed and he never returned my call, followed up with me, or offered any compensation for the damages or the inconvenience. I'm very disappointed with his customer service and the fact that he would not take responsibility. I would not use him again, nor would I ever recommend his company. Very unprofessional.
    - Lisa S.
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Moving Companies in Greene

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