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Find Top-Rated Great Neck Septic Tank Services

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Septic Tank Cleaning reviews in Great Neck

  • A
    Ron was very professional and took the time to explain the problem we were having with our cesspool and septic tank and what our options were. It is great when you encounter service providers like Ron who care and take the time to help. I highly recommend him.
    - Noah S.
  • F
    Ron is patient in terms of explaining the details. The price is much higher than the promotion though, he said it is a cesspool and not septic tank. Well, it is the same in terms of pumping out the solid at the bottom. Whatever, it is a waste of time on both sides.

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    Respond to the company.
    Got Citywide came in. They pumped 2000 gallon and told me there is a second cesspool. Also, asked the previous owner and they said there is a second cesspool. We haven't really located the second pool because Citywide wanted 2600$ to install a riser for the first one in order to trace all the way to the second pool, which I think is ridiculous.

    But, back to the septic/cesspool issue. At least Ron is wrong in the sense the first cesspool by definition is a septic. This is what the Citywide folks told me. This might be confusing, so essentially only the last receiving pool is called cesspool. This sort of makes sense, because the pools in the front are most likely dead, eventually water has to seep down in the last pool. It also explains why Ron emphasizes there is only one pool, so he thinks the septic pumping price does not apply. As a matter of fact, most long island uses cesspool, but there is need to pump septic because the definition of septic is not the same compared to the rest of the company, which uses the septic system that involves drain field and fully enclosed concrete box. But the bottom line is Ron quoted a much higher price to pump 2000 gallon of waste plus adding chemicals compared to Citywide, which is known to be an expensive company. Still, I do not see the difference between pumping a septic vs. pumping a cesspool, adding chemicals and other treatment is separately prices, there should not be a difference.

    The company's response saying they just clean the heavy waste on TOP of the liquid is clearly inconsistent with what is advertised "Here's the Deal: $250.00 for a septic tank pumping only. The Real Deal: Septic tanks collect and process waste-water solids, while the liquids (effluent) flow out into the drain field. If the sludge and scum are not pumped out, these solids build up and overflow to the drain field, causing your drain field to clog and fail. Don?t let this happen to you: get your septic pumped out today!".

    Nowhere did it mention that the cleaning is just for what is on the top, and Ron did not say that at the spot either. In contrast, it mentioned both sludge and scum. Seriously, who is gonna only pump the top of the liquid but leaves the sludge still in the tank?

    - Xiaotong Z.
  • A
    Friendly, informative, hard worker, great person to handle calls at his office.  Have had others out for similar problem but not totally honest or as knowledgeable.  Would not hesitate to recommend this company.
    - Eric G.
  • F
    The men came and tried to locate the septic tanks. Unable to locate them, they suggested that I pay to have a camera locate them. I said okay and then I received an estimate from Wayne that was very disturbing. I called the building inspector in my village and he arrived at my door in less than 8 minutes with the plans that were filed with the Village, which is required of each home. I received repeated emails from Wayne requesting that I sign and send back the proposal. I sent and email to Wayne asking why he did not tell me that the plans were filed in the Village Hall. He blamed it on my housekeeper. I am very well known in the community and plan to share this experience with all of my neighbors. This stupidity could be very costly for Citywide.
    - Dorothy D.
  • A
    I am very happy with this company. They were so clean about what they did. It was impressive. They were so good to us. The next time we have our cesspool cleaned out, we will surely call them back. Although I was very fairly charged, I can not accurately say what I paid specifically at this point in time.
    - ESTELLE G.
  • A
    They were fantastic !!! On time and priced well!
    - Glenn B.
  • A
    Great: prompt and efficient service. No attempt to sell 'add on" products or services.
    - Gary S.
  • A
    unknown
    - Gary S.
  • A
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    - Margaret V.
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Septic Tank Services in Great Neck

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