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Basement Remodeling reviews in Great Neck

  • F
    I don���t even know where to start. I don���t know if I will have enough room to list everything that went wrong. Elite kitchen and Bath/Express Contracting are two business arms of the same company. Elite sells you the materials, and you pay Express ( by the man hour) for labor. You wind up paying checks out to both companies, and in all actuality, I also wound up paying over $11,000 to the father of the owner, David, who may or may not still be part of the business, but my check sure as heck was not written out to a business. Express is apparently not licensed as I write ( it was) and Elite has never been licensed. The Dept of Consumer Affairs told me that any retail business which refers, recommends, uses- any entity which does home improvement work must also be licensed, so Elite is in violation of licensing law. I was also supposed to be given a contract with all the details and the cost of the job, both labor and materials, but no, I never got one. All contractors know what a job is going to cost, but this one just shows up every week or two, like a rent collector, to get a check for the ���work��� which was done over the past two week period. After a while you do not even know how many hours the guys worked, on which jobs, and how much you are even paying. They are also not listed with the Better Business Bureau, and according the the BBB site, they never gave them the information requested in order to list them. I hired Elite to put down a tile floor in my basement, and new ceiling tiles as well. I also hired them to do part of my kitchen, mainly replacing the island with a new one, the countertops on both the L-shape part and the new island, and to purchase and install a new wall oven, microwave, dishwasher, and eventually a sink and cooktop on the new counter. They also did some other minor jobs for me which I will mention later. The guy who did the basement floor spent over three weeks, ten hours a day, putting down that floor. It is a very small basement, and should have taken a third of the time. At $70 an hour labor to Express Contracting, that puts an awful lot of money in their pockets. They claim they purchased over nine hundred very large floor riles - roughly 9��� X 34���, but I have no information on manufacturer, color, where they came from, and there is not even one small piece left over, and I have no warranty on the floor. After almost six months, they were dragging their feet; things should have been finished in half the time. They also purchased and installed a storm door for me, which was costly, installed it incorrectly, and it is going to have to be removed. They took my entrance door off to install new weatherstrip on the bottom, and now it is difficult to open and close the door - it drags. The guy insists that���s the way it should be. No, not true. He brought in a painter he sub-contracts to for painting a kitchen with very little wall and trim, laundry room, powder room and basement, to the tune of over $11,000. The guy did not repair or sand anything, but merely painted over all the damage. According to David Sharbani, if things needed repair, they should have just been ripped off and replaced with new trim. Sorry, that is not what I do. The guy also got paint on the floors, windows, doorknobs, and ore. I am still scraping it. IN addition, he was supposed to cut out and replace a piece of sheetrock which had mold on it, and he simply painted right over it. I now have to pay someone to do that job. There were thousands of dollars of items listed as having been purchased form places like Home depot, a lumber yard, a plumbing supply place. Nothing was itemized, no names of actual items purchased. There was no way in **** that the amount of supposed purchases were used in this house. They left black rut marks all over my patio with their equipment, and I had just spent a fortune having it power washed. His guys insisted on storing things in my garage, and even though I watched like a hawk, and stopped them from cutting wood and mixing grout near my car, they succeeded in damaging the car and I had to take it in for bodywork. The straw that broke the camel���s back was the day the men finally arrived with the countertops, right after breaking up and removing what was here, along with my sink, cooktop, turning off the gas supply to the cooktop and all my plumbing in the kitchen. They showed up with the wrong color and pattern, and then the owner insisted it���s what I ordered. I know darn well what I ordered, and when I told him we had discussed my order being based on blending in with a few small counter areas which were to remain, he did not remember that discussion, nor did he remember bringing the sample I picked out, but somehow he did remember the wrong pattern he ordered. He attempted to paint me as inept and doddering. He was more than willing to order a new counter, and charge me ���his cost���. Was not going to happen. I had to hire someone else for the counters, and to install the appliances and sink, so I am without a kitchen for weeks now, and living mostly elsewhere, coming back to the house when necessary. He owes me money as well, which he has not produced. He owes for the countertops, the sink drain and bottom grid, all of which he got paid for. All in all he owes me about $5000.00 and Express owes me for $1000.00 worth of work of installing the new counters and hooking everything up. I probably have to go to court to recoup my losses. He also should pay for the damage to my entrance door and the abominable storm door, as well as a new painter to undo the damage his guy did. Paid these guys over $70,000 and the jobs probably could have been done, and done better and more efficiently at almost half the price. After almost fifty years of using contractors and being my own contractor at times, you would think I knew better, but he was strongly recommended by someone I knew, and the referral was seconded by someone who lives in my neighborhood. Could they be so clueless, or is it that David figured he could con a widowed senior citizen?? They owe me close to $5000.00 for materials not provided and work not done.
    - LESLIE W.
  • A
    I reached out to US Home for a few small projects in my house, including gutting completely one bathroom, a couple of small jobs in the other two bathrooms, and other projects that had been done and mentioned here.   Of the several contractors that I met, I found Bob,who came by to price the job, offered the most helpful suggestions and on that basis along with the good reviews on Angie's list, I decided to work with US Homes Remodeling. Pricingwise, Bob's pricing is neither the most expensive nor the cheapest.  Joe and Nike were really great on the job -courteous, hard working and generally, good workmanship.  The work done was quite nice. Bob was infinitely patient with me given the multiple times I changed my mind causing him to revise the proposal.  Mike also has immense patience with the permit application and my tardiness. Even though we still have the three bathrooms to work on in 2016, I look forward to equally good experience.
    - KIT C.
  • A
    We have been in our home for 17 years and only do business based upon references from our neighbors. After comparison shopping we selected Major Homes to install new windows throughout. We were pleased with their work. Next up was the big job: the kitchen remodeling. Again, we shopped around and selected Major Homes. Mitch brought in ?his people? to help us with the design work. They were extremely knowledgeable and helpful and in the end we trusted their advice. The kitchen met our very high expectations. When it came time to remodeling the master bathroom, it was a no-brainer. They did a great job. We have since recommended them to several neighbors, all of who have been pleased with their work. Mitch takes great pride in his work and bends over backwards to please the customer. I feel comfortable having his workers in the house and around the children. They are respectful and considerate. This is more important than most people realize. His people seem to stay with him throughout the years and speak very highly of the company. To me, that says a lot. To be clear, Major Homes will never be the most expensive or the cheapest. Simply put: they do a quality job at a fair price. No horror stories here?just satisfied customers. I would leave it here, except for a natural disaster that happened to us. Our home was heavily damaged by a ?micro-burst? that hit our town on Long Island. We had a huge tree fall though the roof and more damage than we can describe. Mitch came by within 24 hours, even though it was the beginning of his busy summer season. He beat the insurance adjuster by a week and our entire home was rebuilt within three weeks, weeks before many of our neighbors had even finished fighting with their insurance adjusters. This is a firm that does excellent work and has a big heart.
    - alan c.
  • A
    work was done very well, work completed on time and on budget which was my main concern, only other concern was that they stayed late during the week which was hard for me due to having to go to work the next day
    - jerry h.
  • F
    unknown
    - michael a.
  • F
    N/A
    - Cynthia P.
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Basement Remodeling Contractors in Great Neck

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