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Landscaping reviews in Great Neck

  • A
    They show up. I don't have a competitive. They showed up on time, they did the work they were supposed to. They were reasonably priced and they easy to deal with. I've had other companies and they're at the top of the list so far.
    - Ronald W.
  • A
    The installation went very well. Everything was taken care of outside the house. All service calls are by appointment. It is not necessary to be home at the time of service. They know exactly what is needed
    - Susan P.
  • A
    They installed the sprinkler system several years ago. They did an excellent job. The system has been problem free. They come back every year for regular maintence and check to see if everything is working properly. They are also very knowledgable about the different plantings and adjust the volume of water as needed I would definitely recommend them.
    - Susan P.
  • F
    He returned my call and I was running for a meeting so had to cut the conversation short and I told him that I will call after a little while. I left several messages for him and also sent him an email but he never called back.
    - Anurag M.
  • A
    Overall, working with Lee was a pleasure. He and his crew initially removed almost everything that had been planted in front of our house. He then created a small, raised curved stone area to set off a new weeping cherry tree, and put topsoil down before planting two other small trees and a number of shrubs and perennials. Unfortunately, one of the trees, a pretty little blue spruce, didn't make it. In addition, after 4 months had passed, I was not happy with the progress of several of the shrubs and a couple of the perennials. When I called Lee, he was both pleasant and accommodating. He asked me what I'd like for him to plant instead. He was there promptly on the date we scheduled and took care of everything. I'm now delighted with how the garden looks. I'm also confident that the entire area will be beautiful and full by next spring. Lee Itzler is a professional who stands by his work and is committed to making his customers happy. I'd definitely recommend Lee to anyone looking for landscaping services.
    - JoAnne A.
  • A
    Showed up within the booked time window. Very quickly pointed me to a problem with water pressure outside of the sprinkler system.
    Methodically tested all zones, re-aligned all heads, Ponted me to areas where shrub interferes with water being sprayed, told me to trim the branches and leaves.
    Relocated and reinstalled one head at my request.
    I am very happy with no-nonsense, professional services, count me in as a repeat customer.






    - Michael B.
  • D
    The sod was not installed flat -- when you walk on it, you can feel dips, etc -- it doesn't even seem like they tried to smooth it out. Contractor had agreed to move discarded plant matter out of the way (behind some trees so that it could decompose), but merely left it next to the new lawn at the job site. (They also threw some unused sod to the side of my property.) I have since interviewed other contractors to repair and finish the job. I have been told that the grading was done sloppily, and that I will have to remove the sod and re-level to get a professional result. Apparently, the Contractor was very frugal in his use of topsoil (or just sloppy spreading it out). Given the contractor's fulsome pricing and conversation, I was expecting an excellent job, but am disappointed.
    - len B.
  • D
    Don't be fooled by their customer service. I thought it's a professional company when I initially contacted them, and it's certainly not. I have been looking for a company to remove a tree. I accepted this company's proposal, and scheduled an appointment. they said that they will confirm with me the exact time window before the service day, but I didn't get any call and ended up with calling them in order to get the time window. On the supposed service day, nobody came, and I needed to call them again and I got an answer saying that their service car was broken. Even if that was true, they certainly could have contacted me proactively instead of keeping me waiting forever. I decided to cancel the transaction.
    - Sheng Z.
  • C
    We called Savatree to look at our trees and remove diseased and damaged tree limbs after we and our neighbors lost tree limbs, which caused serious damage, after a significant wind and rainstorm in February. Savatree came over very quickly, and immediately began a very overbearing and unsubtle hard sell. They constantly tried to upsell their expensive fertilization and other landscaping services, even though we were clear over and over again that all we wanted at that point was to get the dangerous limbs taken care of. They also said after the assessment that we had to make an appointment immediately to have the limbs removed, otherwise it might be days or weeks before they could fit us in again. Concerned about the possibility of more tree limbs coming down and doing even more damage, I failed to get another quote and gave in to the pressure to make an appointment without consulting another tree service. A few days later they came to do the work. While there, they took far too much healthy growth out of the trees, but didn't remove all of the diseased material. Also, at the request of our neighbor, they pressured us to remove a healthy tree limb, which we ended up doing because we were nervous about falling limbs and trusted them. The attempts to sell us additional fertilization services did not stop. We asked another local family-owned tree service to take a look at the trees afterwards to see about whether the fertilization was necessary. That provider (who has higher online ratings than Savatree) said that not only were the fertilization treatments unnecessary, but Savatree had done a bad job on the trees they pruned. According to that provider, we were overcharged by more than $1000, given how aggressively our trees were pruned. I tried working with Savatree to reduce the fee (which was inadvertently paid before we had a chance to review their work), and they offered us a discount equal to a tiny fraction of the total charge. There were no apologies for taking advantage of us after a big storm, and they were quite nasty when I complained about the constant upselling. I would never use Savatree again. I have learned my lesson about being pressured by made-up tight schedules.
    - Anne W.
  • F
    Nice showroom and the guys were very nice. We spent an hour to go there and see them and they gave us a cost per square foot to change the pavers in our backyard (About 3,000 square feet). I asked them to come in and measure so we can start the job. When the estimate came it was double what it was supposed to be based on the estimate they gave us at the showroom. I called a few times to discuss it or at least find out what had made the difference but never received a phone call back. The ended up being a tremendous waste of my time. I had another contractor install for half the price without the reneging.
    - Shahriar V.
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Landscaping Companies in Great Neck

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