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Find Top-Rated Great Neck Glass Repair Shops

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Glass Repair reviews in Great Neck

  • F
    I called for a price quote on a large mirror for my master bathroom. Rather than nicely explaining why they did not want to do the work or maybe even offering alternatives of what they would suggest doing instead, I was met with complete rudeness. The man said I don't want the job and hung up. I would never call this company ever again just by the 5 minute conversation I had with them. Customer service is the most important part of any business and this company completely fails on that. They also lack in mere sales skills- any good company would try and turn around a sale by offering suggestions and alternatives. The man on the phone was just plain disgusting.
    - Alana F.
  • A
    They came out and gave me an estimate to rescreen my porch windows.  I also had one glass that was cracked in a porch door which they replaced.  They were very professional and neat.  They all look great
    - Barbara C.
  • A
    We are re-locating from New York to South Carolina. We have a VERY expensive, VERY delicate Waterford crystal chandelier. We called Eric to deal with the entire job. They came when they said they would, disassembled the chandelier and were out of the house within 60 minutes. From start to finish they obviously knew exactly what they were doing, there was no wasted motion, and no unnecessary conversation. They knew what to do, and they did it.The wonderful thing is that, not only did they take the fixture down, but they will transport it to South Carolina and hang it in our new home. It was effortless and worry free.I unhesitatingly recommend them.
    - Stuart K.
  • A
    I had a broken Andersen window, which was one piece of a 4-part bow window. It was mostly shattered and pieces continued to break off as it got hotter throughout the day. There was a huge mess.

    I felt I had to seal off the huge hole to keep out pests and keep more glass from crashing in. This took several hours. I found this company first from a friend's recommendation, then saw they were highly rated on Angie's list. Then I called  the company and spoke to Chad around 3 pm. I told him I needed a 2-piece vacuum sealed pane for an Andersen bow window. He said no problem.

    Chad asked for the height of the window, as this was probably a stock size. Since it was getting late, he said he would have it put in 1st thing next day.

    As promised, he had a worker to my house 8:30 am the next day, with a double glass vacuum sealed window to replace the broken one. Unfortunately, the thickness was off.

    The worker saw the problem immediately, measured to be certain, and called it in. Not to worry, there are stock thicknesses too. The man cleaned away almost all of the shattered glass, but I still needed to vacuum, and try to clean away debris while he went back.

    By the time he made the drive back to the store, the new window was ready and waiting. He was back again in maybe 20 minutes and it was in and good to go in a flash. I was really very pleased.

    Thorough vacuuming and careful cleaning were suggested, to try to get the remainder of the glass, which I did after the worker left. He was right, because I was finding tiny shards in my plants, my rug and on nearby furniture, even the next day.
    - MERYL H.
  • A
    It went very well! Ed is a professional, and a perfectionist who wouldn't leave the job until it was complete and perfect. I priced it out with others and he was very competitive. Highly recommended.
    - Joseph K.
  • A
    - Alana F.
  • A
    I called the previous afternoon after reading reviews on Angie's List. The broken shower door was picked up the following morning and returned, like new, that same afternoon.
    - Vivian K.
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Glass Repair Shops in Great Neck

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