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Cleaning reviews in Great Neck

  • A
    I called Vinny to clean the upholstey on a couch and loveseat.I had used a cleaning product, which discolored several couch cushions. The couches had dog hair and oils. Vinny was very honest about what i could expect. he used safe products to break up the grime. He moved the couches away from the wall and thoroughly cleaned the backs, and vacuumed behind the furniture. He did the arm rest protectors, both sides of cushions, the platform and apron. did 6 dining room chairs and armrests as well. At no additional cost he spot treated several other pieces of furniture, and spot treated my area rugs. He did not nickle and dime, The price for the job was extremely reasonable. And he was a genuine nice guy. I would use him again.
    - audrey n.
  • A
    Guy and his team, including foreman Al Hayes, were extremely good, the best contractor we have ever worked with. They came immediately, did an excellent job in a very complex cleaning job of a sewer backup in a basement filled with stuff. They did so efficiently, with complete consideration for us and for helping us sort what to keep and not. They removed truckloads of stuff. They left us with a remarkably clean basement with no residue from the back-up and fully sanitized. Their whole crew was courteous, pleasant, respectful and very careful of all our things. Guy was always part of the process and always immediately responsive to calls and questions. He went above and beyond, taking time to advise us on a variety of house issues, which was very helpful. They later came back and cleaned the attic, which had been filled with black dust from a roof installation, again as well as before. Al also repaired some tile work for us in his spare time at a very reasonable price. I believe the pricing for all of this was quite reasonable for the very fine work performed. I cannot recommend them more highly.
    - MICHAEL M.
  • A
    I needed to clean 3 bedrooms, 1 bound carpet in a den covering the whole floor, steps upstairs and a small hallway. Vincent came five minutes early, explained what was being used and about how long it would take. Did a great job and would hire again! Really good job and gave me a very fair quote.
    - Elly E.
  • F
    I had used Clearity in the past for my house and was very pleased, I had then moved into an apartment for a few years and then came back to a house. I called to schedule an appointment and was really looking forward to it based on my previous experience. In the past the guys had gotten up on a ladder outside and cleaned both sides of my casement windows. They only came into the house to do the insides of the fixed pane windows. To start, they were over an hour late, and when I saw the truck in the driveway, I realized it did not have the name Clearity on it. Instead, it said Prime. One guy sat in the truck, while the other more or less waved me off because he was busy on his cell phone. I asked him ( when he was finally willing to actually talk to me) who they were, that they were not Clearity. He told me they "worked with them". He then said they would be doing the windows from inside, not outside. These were two rather surly young men, in a truck from a company I knew nothing about. I was not only not going to let them work from inside on the windows, but I wasn't even sure I wanted to let them in the house. I had no idea who they were and was not going to let them enter. I told them to please leave. I then called Clearity and was told that it was another company who works with them. Hey, no thanks, but when I hire a company, I expect that company to do the work, not send someone else who I not only do not know, but don't know what kind of work they do either. Very, very disappointed, and now I have to start the search all over again for a window cleaner.
    - LESLIE W.
  • A
    Excellent. I've been using NLZ Cleaning services for over 2 years and have always been satisfied. This week for my cleaning they sent me a new team. Their names were Jean and Nicolas. They were very polite and professional, but what's most important was that they did an AMAZING job. They were very thorough and made sure they got every nook and cranny. I highly recommend Jean and Nicolas and I'm looking forward to their next visit. With such a busy life as mine, it's so incredibly appreciated to not have to worry about finding someone to clean my house as I would - if only I had the time.
    - Michele L.
  • F
    When i called to arrange to make an appointment they complained that Angies list sells their service for too low of a price. I explained to the person I spoke with that I am home this week so I will pay the difference for them to come this week. The price HE needed was agreed upon. Two hours before the appointment they called and cancelled. Not only did I not get the service but got screwed out of using ANYONE else on my week off. ABSOLUTELY UNPROFESSIONAL AND UNRELIABLE FROM THE BEGINNING. If you couldn't do the job just say so....I said I needed service for the dryer this week only.... ABOSOLUTELY TERRIBLE!!!
    - Lois E.
  • A
    You can't imagine how much lint was sucked out of my dryer vent, even though I religiously clean the vent after each use! There was no mess/dust inside, as the work was done from the outside of my house. The large plastic bag of lint at the end was proof that I got my monies worth! The appointment time was kept. I got a call when the technician was on his way. Very pleased with the professionalism of the work done. Would certainly recommend to others!
    - judi r.
  • A
    I am the president of a condo board. They did 18 units and our lobby windows inside and out. It averaged about $75 per condo unit. They had a very professional team. They came in and their feet were covered. They worked quickly and efficiently. They had two teams working on each unit and they worked quickly. The windows sparkle.
    - Dawn L.
  • A
    They were amazing. Extremely professional and understood the job. We got our place remodeled and there was a lot of mess. We needed to out our place for sale and they understand the need of the hour and made the place extremely beautiful and clean. Roger also sent me before and after pictures. Also I would like to add I got all this done without stepping a foot in my house, as we have moved to Texas. All the commutation was on the phone and many pictures were exchanged. My agent reviewed my place and was extremely happy with there work.
    - Ray S.
  • A
    It went well! The technician was very polite. The customer service was pretty good overall. However there is one area where it could be improved is communication. I would prefer to get a heads up call if a technician is running late so I do not have to wait at home and wondering if he is going to show up and when.
    - Pei Pei L.
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Cleaners in Great Neck

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