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Founded 1982 • Angie's List since October 2005
B Rated | 30 Reviews
General Remodeling
A few reviews for this pro…
RATED
11/18/2019
DESCRIPTION OF WORK
Kitchen Installation
CATEGORY replacement windows,home remodeling
SERVICE PROVIDER RESPONSE
Thank you [Member Name Removed]! You have been a valued customer of ours for many years . We wish you and your Team the very best in the year's to come!!! Best regards, The Jilco TeamRATED
05/14/2019
DESCRIPTION OF WORK
Kitchen renovation design and cabinet supply
CATEGORY custom cabinets,home remodeling
SERVICE PROVIDER RESPONSE
Thank you [Member Name Removed] for taking the time to share your thoughts on your kitchen remodel. We are pleased that your project exceeded your expectations. We will be sure to pass along your thoughts to Sharon and the entire Jilco Team!!!RATED
07/02/2017
DESCRIPTION OF WORK
Hi tech high R windows and door replacement on vintage 1923 home. Overall installation was excellent. I had problems with two doors. One was leaking air under the door with a 3/8" gap. I fixed that myself. The other was water penetration and I was unable to fix that.
CATEGORY replacement windows
SERVICE PROVIDER RESPONSE
[Member Name Removed], We have scheduled service on your door for Wednesday, July 26,2017. Our Tech Rep, Craig Paro and Reeb Millwork's Tech Rep. David Gonzalez will arrive at your house between 1pm and 2pm. We look forward to seeing you then. Best regards, Mark Thompson Sales/Marketing Manager Jilco Window Corp. 914-248-6100 X113RATED
06/17/2017
DESCRIPTION OF WORK
I hired Jilco to replace all the windows in my house about 5 years ago. I wanted high-end insulation, used Serious Windows and Therma Tru (french) doors. The windows were installed perfectly. Not so the doors.
CATEGORY replacement windows,doors
SERVICE PROVIDER RESPONSE
[Member Name Removed], We are pleased to hear that the window installation on your remodeling project met your expectations. Regarding your water leakage and rust issues on the Therma -Tru Door, I will contact our Therma-Tru representative to offer assistance on resolving these issues. Please contact me so that we may set up a time to meet on your job. Mark Thompson Sales / Marketing Manager Jilco...RATED
11/08/2016
DESCRIPTION OF WORK
Replacement window screens and window balances.
CATEGORY replacement windows
SERVICE PROVIDER RESPONSE
[Member Name Removed], We certainly apologize for the frustrating situation that you describe above. For over 35 years the Jilco Team has prided itself in offering superior service and products, however in this case we fell short in meeting your expectations. Your feedback will be used as a platform for service improvement with our sales team. Mark Thompson Sales/ Marketing Manager Jilco Window Co...Window, door and cabinetry offerings. Kitchen Design Services, Installed Sales and After-Sale Service. Full showroom.
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