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Pest Control reviews in Glen Head

  • F
    Arrow Exterminating
    Exterminator never entered home, never rang doorbell, even when I called the office and asked that he call before appointment he never did. Office staff is friendly but they simply did not provide the service I have been paying them for. Have requested a refund.
    - Mark G.
  • D
    Knockout Pest Control
    This is a long story that results in my paying $416 for service that Mr. Arthur Katz says without the Angie's List Coupon would be $250. I purchased the Angie's List $199 coupon for service by Knockout Pest Control July 2013 when I intended to use the coupon to pay for removal of carpenter bees in a deck railing at my home. At that time the technician said the bees would return until I blocked all raw wood with paint. I had already blocked the sites the bees targeted. He did not treat the area. He called the office and I was not charged a fee for inspection.
    I called again in 2014 when I asked if treatment of the area under my deck could be undertaken for a different insect problem. The technician assessed the problem. She told me they could not treat under the deck as it was too close to the ground. Again, the technician contacted her office and no charge was imposed for this inspection. 
    In July 2015 I noticed bees/wasps entering the penetration point for electrical mast and called Knockout Pest Control. The technician treated for bees. I paid for this service $199 + tax = $216.16 by charging it.
    So, now Knockout Pest Control has $216. + $199 = $415 from me for service. When later I recalled having purchased the Angie's list coupon, I called Knockout regarding a refund.  They said the money was "returned" to Angie's list and I should call them. When I called Angie's List they acknowledged my purchase of the coupon but that the money was not returned to Angie's list.  Angie's List called Knockout...... Mr. Katz, after three calls and a few emails, agreed to reimburse me some of what I paid. When I inquired as to when, he stated in an email a check for $100 would be sent to me that day. The email also said they were entitled to payment for the time the technician spent at my home. So, now the cost to me for having purchased an Angie's List coupon was $415.16 - $100 = $315.16...... and the usual charge for bee removal by Knockout  without Angie's List is $250. I want $199 reimbursed from Knockout Pest Control.
    - Frank C.
  • B
    Alternative Earthcare Tree & Lawn
    The person I spoke to was very polite and answered all of my questions. They came and did the work as discussed. My disappointment is that they did not honor the pricing quoted on Angie's List even though I requested the service as advertised. Wound up paying 50% more than advertised price. - UPDATE - after leaving this review I received a call from Rob and he apologized and made good on advertised price.
    - Mark G.
  • C
    Knockout Pest Control
    The tech called the office to request a credit for future services. A year later I received an email from them asking if I needed their services. I called and asked if I still had credit and they checked. I still have credit from my angies list big deal.

    If I need pest control services in the future I will definitely NEVER call them AGAIN

    UPDATE Beware that Knockout Pest Control charges for "inspection" even if they find they can not treat for pests. See my later posting August 2015 for details of how I paid more than $400 for service to apply bee killing insecticide on only one date. No bee hive was removed or even seen. Their usual non-Angies List price is $250.
    Mr. Katz offered to refund $100. So I would pay $300 for this service.
    - Frank C.
  • A
    Paramount Pest Management
    I just found them to be extremely knowledgeable. They were very reasonably priced. They were very professional. They came into our home. We have used them a couple of times for the past couple of years. They helped us with various different things from outdoor stuff to basement to just being on a regular treatment plan. They have always been pleasant. We have a regular service plan with them. They come right away whenever I call.
    - Alisa K.
  • A
    Knockout Pest Control
    They have come twice so far, technicians are very professional, knowledgeable and thorough. We have been very happy with the service so far.
    - Mark G.
  • A
    Knockout Pest Control
    very well. George knew his stuff!
    - Pascale S.
  • A
    Knockout Pest Control
    unknown
    - David B.
  • A
    Paramount Pest Management
    Excellent results.
    - Paul S.
  • B
    Rest Easy Pest Control
    .
    - Eileen M.
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Pest Exterminators in Glen Head

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