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Hvac Repair reviews in Glen Head

  • A
    OKEEFE PLUMBING & HEATING INC
    Tim did an excellent job diagnosing and repairing my boiler. He was very responsive to all my concerns. Very high marks for quality of work, honesty, professionalism and knowledge in regards to high efficiency boilers. Highly recommended and will certainly use his services for all my future heating and plumbing needs. In addition, he prepared all the necessary paperwork for the warranty reimbursement without delay....Greatly appreciated all his effort!!!
    - anthony c.
  • A
    OKEEFE PLUMBING & HEATING INC
    Tim was very responsive and helpful. He attempted to walk me through the issue over text and phone, then stopped by 3 times to make sure the issue was resolved. He works smart and definitely owns and honors his work. Great asset to the community and would recommend to anyone in the area.
    - Jack Y.
  • A
    OKEEFE PLUMBING & HEATING INC
    Wow!! Two of my radiators were not working, and the heating system was noisy. One of the radiators had been examined by another plumber who could not identify the problem. Tim quickly diagnosed the problems and fixed both. I don't understand all of what he did, but it involved removing an old expansion tank and replacing some other part. He replaced a toilet tank part at no charge. He is knowledgeable, personable, and a complete delight to deal with.
    - Fleurette S.
  • A
    Plumbwell Services
    My call was answered right away and someone was sent to help me in a timely fashion. My needs were handled professionally and with understanding and promptness. I will without a doubt use plumbwell in the future and recommend them to anyone in need.
    - Lauren D.
  • A
    Freedom Burner Service Inc
    Wow. Companies like Freedom are getting rarer and rarer as the days go on. They are truly exceptional. I bought a house and moved in on Memorial Day Weekend, only to find the house had no hot water. Obviously we didn't need the heat, so this was my only indication that something was amiss. With an infant, hot water is important. After trying a few companies that would not come out for a couple days, I was recommended to Freedom Oil. "No problem," they said, and Nelson came a short while later. Apparently the motor seized, and the boiler would not ignite. Nelson showed me everything, and explained to me what to do the next time this happens so I can save on a service call. Nelson got it up and running, checked the oil quality, chatted a bit, and then went on his merry way, with me having hot water. The following week it happened again. I went through Nelson's checklist and for some reason I still couldn't get it running. I called Gwen (VERY pleasant) who then sent over Glen for a service call. Glen further investigated the issue, and discovered a number of disturbing things. For one, the (forgive me for my layman terms) the thing that would ignite the motor was faulty. In addition, the fuel filter was too small for such a big system. Furthermore, after the burner would shut off, the oil still flowed into the combustion chamber (super dangerous). He showed me that certain valves were placed on the wrong sides, and showed how the radiant heating setup was awful. We discussed the different options at-length. We could do a piecemeal replacing parts here and there on a 40 year old boiler, and hope it solves any problem. We could install a new boiler with a water coil inside for hot water, but not as efficient, or we could install the "Cadillac" of boilers with an additional zone of heat to run through a brand new turbo max water heater. Glen never once pushed me, pressured me, tried to convince me, etc. what to do. He laid out the three scenarios and the prices (which are amazing, by the way), and let me decide. I decided on option three. We now have a Biasi boiler, an additional fourth heating zone to heat our new Turbomax water heater, as well as a new adjustable radiant heat manifold. Glen even replaced the lines going into the oil tank! This was a four day job, and we never went a day without having hot water despite swapping boilers. The work Freedom did was like a work of art. You could tell Glen has a real passion about what he does, and doing what's best (and right) for his clients. Nelson is amazing as well, and will explain things to you even if you're having a hard time understanding and he has to explain again and again. This was the first time I dealt with a company in the trades where I was genuinely sad when the work was done and it was time for them to leave. Freedom, Glen, Gwen, and Nelson are just so pleasant, it's like they're family when they're there. Luckily I haven't seen them since the install since everything is working perfectly. I do look forward to working with them in the future for oil deliveries and maintenance! **Pictures were from the work in progress and not the actual finished project
    - Jason K.
  • A
    Suffolk Systems Inc
    Scheduled appointment for quote. Showed up on time. I received 3 quotes for the work. One was much higher than the other two. Suffolk and one of the the other two were very comparable in price. The person who quoted the job, Danny, also performed the work. I was changing the type of a/c units so I needed to run new pipes from the outside to the attic. Danny was very knowledgeable and was very interested in finding a way to do the work that would be both aesthetically pleasing and economical. He provided several good alternatives. They were able to schedule the work to be done within a few days after I agreed to move forward. The work was completed when promised, within the time frame quoted and they did not cut any corners in making sure the work was done right. For example, they put down drop cloths from the front door to the attic to make sure they did not get any dirt on the carpet. Just one example of their extra effort to make sure it was a clean job. The communications with the office was excellent. I had a problem with my heating system, which is separate from the A/C about a week after the A/C was installed. I called Suffolk and they scheduled an appointment at a specific time. When they thought they were going to be late, the office called and informed me about the possible delay. As it turned out they were able to arrive within 15 minutes of the scheduled time. They figured out the problem and had it fixed within about one hour. It is not a huge company with a ton of service people. I happen to be in an area that they have a lot of clients, the North Shore of Nassau County, so they are a perfect fit for me. I am not out of there way so they are able to provide excellent service. I have another zone that is old technology and very inefficient and unreliable. When it fails I will need to be replace that zone and I would not hesitate to use Suffolk again.
    - Kirk H.
  • A
    OKEEFE PLUMBING & HEATING INC
    Tim and his crew are honest, knowledgeable and efficient. They do good work and stand behind what they do. Tim takes the time out to explain what's wrong, how he would fix it and what alternatives are available.
    - Jack Y.
  • A
    OKEEFE PLUMBING & HEATING INC
    my boiler was acting up on a saturday morning and I knew cold weather was on its way. i reached out to okeefe plumbing. the operator was helpful and courteous. she took detailed info and assured me someone would reach out to me shortly. within 30 minutes, I got a call from Tim. he gathered information by asking me for model # and pictures of the unit so he could come properly equipped. he gave an estimated time of arrival and was prompt. he diagnosed the problem within 15 minutes and was very frank about the cost, which i appreciated. gave me an estimate of how long the job would take and was true to his word. had everything working withing 90 minutes. he took the time to explain to me what he fixed, what he thought was inefficient about the current setup and how he would fix it if i chose to do so. he also gave me an upfront quote on that work. the following day, i had another unrelated issue and he was receptive to my texts and called me to walk me through some steps. he ended up fixing it over the phone. i really appreciated the prompt and professional work. Tim was very knowledgeable and willing to help when he could. i would definitely use him for any future work.
    - Jack Y.
  • A
    Master Plumbing Heating Cooling

    Price we paid included the generator( 16 kw), new electrical panel, installation, permits required by our Town and all plumbing and electrical work.We were provided a years service contract with a service company which they arranged. Work was done in one day efficiently and courteously.Now in 2014-15 Master Mechanical provides all our heating,cooling and plumbing needs.





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    - Janet G.
  • A
    OKEEFE PLUMBING & HEATING INC
    I had my chimney checked by two chimney companies from Angie's top list. One suggested I should have the venting system, maybe improperly installed, examined by a plumbing engineer before any further chimney work. The other immediately recommended me to install a stainless steel liner for over $2K. Of course I did not take the bait. So I called Tim. Although my original concern was about chimney, he came over anyway and checked the venting system without any charge. After hearing the story, he said he knew a guy who could do it for much less. Couple of days later, he forwarded me Smokey Chimney's contact information. I scheduled a work date onsite with Pat, the owner of Smokey Chimney, right after his inspection.

    - Wei Y.
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HVAC Contractors in Glen Head

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