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Glass Repair reviews in Glen Head

  • A
    The work went as well as could be. Mr. Farrell notified us of his arrival time, was extremely competent, neat and courteous, and the door is working better than it ever has. The work was somewhat more extensive than he had predicted and yet he stuck with his original cost estimate.
    - Jerold G.
  • F
    I called this company because of all the good reviews.  I got a response right away which was excellent and Ismael (very nice) was able to stop by within a day or 2.  He took a look at what needs to be done and said that his boss Juan would need to return in order to take measurements and give me the prices.  At least four days went by and nobody called me so I called myself and I scheduled with Juan to stop by which he did.  The visit was very quick.  Measurements were taken but then he said that he'll email me the prices by Thursday which was 2 days away.  Thursday came and no email so I called and he promised I would receive it by tomorrow.  Needless to say I never received an email (and I even checked the spam folder to make sure).  Moreover, I never heard back from them.  What upset me the most is that this was time sensitive which I emphasized to them and this whole ordeal wasted 2 weeks and everything got held up.  I understand that no business wants to say no to a customer but this is not right.  If they are unable to handle the workload just be honest and say no.
    - Tatyana G.
  • A
    They were on time. One of the nice things is that they called if they were going to be late. His estimates were right on the money. He told us exactly what to do and how long we should wait before we paid him. So I thought he was very professional and he did a nice job.
    - Carl S.
  • A
    Called up, got an appointment for an estimate. Showed up on time, and did a thorough job of measuring and detailing the scope of the work and discussed what options we had with our budget. Agreed on the spot to accept the proposal and scheduled a week for the installation.
    Weather was bad that week, several snow storms and was worried that it might not be possible to get the job done. Crew confirmed the appointment and showed up on time early in the morning and got right to work.
    All the glass was cut according to spec, and installed as described and documented. They went over what possible maintenance might be needed down the line, cleaned up and were done in a few hours.
    Will be contacting them again for some other work we have coming up.
    - Kostas M.
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Glass Repair Shops in Glen Head

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