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Appliance Repair reviews in Glen Head

  • A
    D&M Appliance Repair Corporation
    Extraordinary! Best service ever experienced. The dishwasher had a major leak ,and the dryer stopped tumbling, in the same week. I called D&M after reading reviews on Angies List. The diagnostic fee was quoted at $75 per appliance, reduced to $50 for two - other companies I'd used previously charged $85 to $100 just to walk in the door. But the really superb thing was quality of the work. Danny (a co-owner), removed the bottom panel of the dishwasher, turned the machine on and used his cell phone to take a video of what was happening underneath. He told me it didn't pay to fix it. Then he repaired the dryer, which needed new belts and cleaning behind the tumbler. He was meticulous, knowledgeable and articulate.
    - Fleurette S.
  • A
    Steve's Appliance Repair
    As usual, Steve was terrific.  We had spoken the Friday before Thanksgiving, and I told him that my Maytag Neptune washer was giving me problems. He advised me that this might be a situation just like I had with my Maytag Neptune dryer - the electronics wreaked havoc with the machine, and I ended up replacing it (after just 8 years).  I could read the writing on the wall - I did not want to waste time having Steve try to diagnose the problem when I was sure that we would end up needing to replace the washing machine. Plus, it was holiday time and I had a house full and needed to have a working washer. Steve gave me advice on a replacement washer to research in the meantime until he could come by after the weekend.

     Steve came by on Tuesday, to see if it was a simple issue (of course not-it's a Maytag). When I decided to replace the washer, he called his wholesaler immediately, and got me a great price and a delivery for the next morning! 

    Steve came right after the delivery, and installed the washer for me. It is working beautifully, and I have learned my lesson with those electronic appliances - the less bells and whistles to break, the better!

    I can ALWAYS count on Steve to do the right thing.
    - Lori B.
  • A
    Steve's Appliance Repair
    Once again, Steve was terrific. He first came to assess the problem, then told me what was needed. He kept in touch with me after ordering the part, to tell me how long the wait would be. He called me a week ago to let me know that the appointment would be some time this week. He then called me on Monday to narrow it down to Wednesday or Thursday. He called me again to let me know it would be Thursday, and gave me a two hour time window, with the assurance that I could call him if I needed to change it.
    He called again today to let me know he was on his way, and arrived promptly at the start of the time window. He quickly and efficiently changed the fan motor, making sure before he left that it was working properly. Steve is always prompt, efficient, pleasant and professional. He is, above everything else, honest! If he can't do something( rare!), or doesn't think it is worth spending my money to fix, he tells me. And his prices are very fair.
    Steve is a gem in the appliance repair business, and I will continue to use him and recommend him.
    - Lori B.
  • A
    Steve's Appliance Repair
    Steve was very efficient and cooperative. He  exhibited a good attitude and a knowledgeable store of information suited to our needs. He called quite a few times as he was obtaining parts to keep us apprised of the progress, which was very quick. He arrived promptly, worked quickly, explained all the issues involved and made the experience pleasant and satisfying. We definitely will use his service again and have already recommended him to others which we will continue to do. Considering some of our previous aggravating experiences for various appliances, including for the same Viking oven, with other service companies this was a delightful change.
    - benita m.
  • A
    Steve's Appliance Repair
    Steve has serviced this dryer before for other problems. It is a constant aggravation, but he is not! He changed the thermostat at my request, after he cautioned me that it may not fix the problem. He is very knowledgeable and always gives his honest opinion. I have changed the heating coils twice, had the ductwork cleaned out twice, and still the machine would not dry properly, and it is only 7 years old!  Steve comes when he says he will, and charges a fair price. He is a rare gem in the service world! I never hesitate to call him. You will be very happy if you use him.
    - Lori B.
  • A
    Steve's Appliance Repair
    Steve came promptly at the time he told me. He disconnected the dryer from the vent. He cleaned behind both my washer and dryer. He called me an hour after he left to see how the dryer was working. He then recommended I call him in another hour to give him an update. The man is not in the business 19 years for nothing! He was 100% right in his assessment- the dryer worked beautifully when it was not connected to the ductwork. I called him the next day (Sunday!) as he requested, and we arranged for him to come back on Monday to see what he could do with the ductwork, and reconnect the dryer. He arrived promptly again, and took apart the inside ductwork that was attached to the dryer, and cleaned it. Then he swept the floor again! He reattached the dryer, of course better than before, and then went outside to where the vent is, and ran a roto-rooter through the ductwork from outside. Now I know that if the dryer still does not dry properly, that it is not the dryer; I will need to have the ductwork in the walls cleaned out again. I am never disappointed in any way when I call Steve. I can only hope that he doesn't plan on retiring anytime soon!
    - Lori B.
  • A
    Steve's Appliance Repair
    I had used Steve about 6 weeks ago for this Maytag Neptune dryer. I had such a great experience using him then, that I did not hesitate to call him for this new, unrelated problem with the dryer. He ALWAYS calls back, and was able to come to my home quickly. What is amazing is that even though he was confident that I needed new gas coils, he first suggested I have the poorly installed outside vent repaired to see if that helped. He did not even charge me for the visit! He asked me to call him after I ran a load to see if I still had the problem! I did, so he came back ( a day sooner than he originally promised), installed the new gas coils, cleaned the vent system, and then took $100 off the bill because he had been here only recently ( but NOT for this problem!). Then, he called me an hour later to see if the dryer was working!
    I have never had a service person be so conscientious. I am telling all of my friends to use Steve!
    - Lori B.
  • A
    Steve's Appliance Repair
    I have a GE gas dryer that was squeaking like crazy when loaded half-full.  I called Steve, who picked up his own line and offered to come out within the hour (!)  I was unavailable then, and he called me back the next morning just as promised. He made it clear the visit was only $45 and that that amount would be credited against any labor and/or parts.I described the problem and he came precisely in the agreed-upon one-hour window.He had my dryer apart in 60 seconds and zeroed in on the problem.  I was amazed that he had the GE part IN HIS TRUCK, and installed it in under 30 minutes.  He had told me the exact cost of the parts and labor, and when asked what it would cost to replace the whole dryer, gave me a fair, accurate estimate.  I opted for the repair, paid him, and received a one-year warranty.All in all I spent a very reasonable amount, had all my questions answered, and spent less than 15 minutes of my own time.  Couldn't be happier.  Would definitely use Steve again and recommend him to others.
    - Carl F.
  • A
    Steve's Appliance Repair
    I have a Maytag Neptune gas dryer that started making a horrendous screeching noise. I called Steve at 8:15 am and he was at my home right when he said he would be, only 3 hours after my call. He diagnosed the problem , and had to place an order for the part. He returned to my home 2 days later ( on a Saturday), accommodating my schedule. Not only did he replace the part, he cleaned the entire inside of the dryer while he had it open, getting rid of tons of old lint that had accumulated where I couldn't have gotten to. He is a pleasure to deal with and I will definitely call him again when I need an appliance repaired.
    - Lori B.
  • A
    D&M Appliance Repair Corporation
    Daniel managed to fit me in the same day. He was very professional and knowledgeable, and fixed my washing machine. I am very happy with the service, and will definitely use him again! Thanks.
    - Daniel L.
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Appliance Services in Glen Head

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