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Find Top-Rated Geneva Window Replacement Installers

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Window Replacement reviews in Geneva

  • A
    The owner came over and consulted with me on new basement windows. As a single woman I am used to people questioning my construction skills but Genovese was professional and respectful in every conversation. I was enlarging 2 windows to become egress windows for 2 finished rooms in my basement. I also wanted to replace all the hoppers. In total I needed 7 windows. I wanted a better quality than what I could buy at Lowes. The owner not only provided ideas and options, he instructed me on how to do the replacements myself if I chose that route.He warned me it was a big and rather expensive job due to the labor time. Since this was not my first time doing basement windows chose to install them myself. He measured for me (I trusted his detailed skills on this, rather than taking a chance on mine), placed the order and called me when they came in. When they arrived he once again reviewed how to install them. One arrived without a screen. No questions asked, he had one for me in a week. He even offered to stop by during my project if I ran into any problems. I think the experience with this company was great.  The windows are finished. He was right about was a huge job but there were no surprises. There was never any sales pressure. I would work with them again and/or consider them for other projects that I do not want to tackle myself.
    - Sandra R.
  • A

    They needed to be paid for half the product before the windows were either done, which was kind of a hassle, but other than that it had been pretty good. Other than that there have not been any issues.

    - Pamela H.
  • D
    Pace Windows is not for the average consumer. They only care about dealing with consumers that price is no object. The installers were very nice and did a good job. Dealing with the salesmen to get to the point of installation is no different than dealing with a used car salesman. We had several incidences where we were given conflicting information. Communication was difficult as the salesman only cares about getting the sale and moving on to the next one.
    - Liz B.
  • F
    Contractor Bought the house and 'fixed it up'
    I am unsure of the original condition of the house.
    The only good thing I will say is the overall composition was good (aka they were aiming high,but hit low)
       They spent significant effort on the kitchen and it shows.
       The  roof appeared to also be done well.
    They replaced all the windows of which they applied caulk to one or two.
    The steam heating system was partially shut off and leaked
    The added/remodeled a small bathroom. They did not caulk/seal the shower so it leaked into the underlying structure.
    The other bathroom was remodeled as well. The drywall in the corner was finished poorly so the tape/metal strip sticks out with cracking.
    The installed a gas logs insert into an old fireplace without an insert.
    They installed another gas insert that covered the entire opening, but was not anchored and could easily fall.
    The gas to the hot water tank was not hooked up and after a bit of prompting they finally took care of it.
    They remodeled a utility room for washer and dryer. They put in 120, hot and cold water, but no electric or gas for a dryer. This still hasn't been cleared up.
    When contacting I can never reach someone who can help. I must always leave a message. Only one time was the message responded to promptly.
    The insulation job with spray foam was decent.

    - Nathaniel P.
  • B
    We had a problem with starting our electric fireplace with the remote.  Carmen gave us suggestions to try before we had to finally replace it.  He told us it would be about two weeks because he had to order it.  That was about a week ago.
    - Bonnie G.
  • C
    Wonder windows looks like an outstanding product but they are not willing to put in their products unless you spend an "X" amount of money, if you are not in their local area. 
    The receptionist on the phone was very helpful but the tech who called about coming out told me that I needed to have more than 5 windows I wanted to be replaced or it wasn't worth his time and effort to come about.  I live about an hour out of Rochester, NY and they are located in Rochester.  I was extremely disappointed because I wasn't just having one window but 5... but he told me I needed to have more than that to make it worth his while.  I believe they need to explain that in their criteria on how much a customer should pay if outside their local area.
    - De M.
  • A
    He is very good. We've used him several times. He has a small crew. His prices are very affordable. Sometimes his responsiveness has been very good but sometimes it takes a while for him to get back to us. We priced around on the last bunch of work. We had two other people come out and they never got back to us with estimates. We've used him 3 times and would absolutely use him again.
    - Paula F.
  • A
    Very pleased- very professional- reliable, reasonable cost, excellent work!! I have known Ed (co-owner) for 30 yrs- I have recommended him to family and friends. Early 2010- will have him remodel our 2nd fl bathroom.
    - Bill H.
  • A
    - joan f.
  • F
    - Jim C.
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Window Replacement Installers in Geneva

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