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Landscaping reviews in Geneva

  • A
    He did an excellent job, had proper equipment and showed up on time. Well dressed for job, and extremely reliable and personable. However, when I needed his service again this fall, I was disheartened to hear that he was no longer in business for himself and now works for NYSEG using his equipment to run wire for them.
    - Carol N.
  • F
    Provider was to remove 3 trees. Upon arrival provider showed more interest in my neighbor's tree than completing the job he was hired for. I had to leave for work and asked if I could leave a check with him which I did. It looked like my job was going to be completed and there seemed to be no problems. When I returned from work, only 2 of the trees were removed along with my neighbor's tree. I tried to call several times to get resolution to the tree that was left and have received no return call. I saw Mr. VanHorn on another job and stopped to ask if he was going to return to which he stated on Saturday, 8/24 in the morning he was planning on coming back to remove the tree and to grind stumps. Saturday came and went, no Mr. VanHorn, no stumps grinded, no tree removed, no phone call stating that he could not make it. I called on Monday just to touch base to see if something came up and when my job would be rescheduled, left a message and got no return call. I have a half dead tree in my yard with one large ugly stump in my yard. I would think that if you are in business that you would at least call back your customers, h*** I even agreed to pay another 200.00 just to get the other tree removed and he still will not return my calls. DO NOT USE!!!
    - Walt S.
  • A
    It went very well.  They arrived 15 minutes later then expected, however the work was done on time, safely, exactly as planned and quickly.  Additionally, James and personnel were extremely personable.   It is difficult to get in touch with James during the day, as his voice mailbox was full, however, I had no problem contacting him directly in the evening hours.  Persistence paid off.
    It was a great experience for us, and we would not hesitate to recommend him or to hire him again.
    - Pam B.
  • B
    I got an estimate for landscaping services from this company - they were polite and professional in providing me with an estimate.  However, I was not financially in a position to pay what they offered to perform the services I had requested.  
    - Eva W.
  • F
    Lady on the phone was rude and unprofessional when I called to question a bill.  I was charged for services I did not receive.  Finally when I proved to her that the services I was billed for were not done she acted like I was wasting her time.  I've never experienced an attitude like this before ever.  What ever happened to customer courtesy?

    The last straw was when I called to find out (after three weeks) if they were going to cut my grass.  The response I received was, "We aren't mowing many lawns anymore.  You should have known this".

    Thanks for the heads up!  I'm taking my business elsewhere.
    - Michael T.
  • A
    They are responsive, prompt and communicate very well. I can get through to someone in the office at any time to set up an appointment. They also clean up after themselves. I have been satisfied with their service.
    - Amanda J G.
  • A
    Very well.
    - Mary S.
  • A
    Chris did a great job at a decent price. Very satisfied.
    - Michael S.
  • A
    They did a great job!
    - Ellie C.
  • A
    Very well. Crews apologized profusely when they were not able to come as scheduled. They love trees, they are there to destroy them, but to enhance them.
    - Catherine G.
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Landscaping Companies in Geneva

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