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Home Security System reviews in Freeport

  • F
    Protect Your Home
    The ADT security installation was a total disaster. For on,e the technician or security advisor "Mike" installed the security system wrongfully and ADT admitted it does not work. For two, I never received a receipt, the technician had a tablet that he asked me to sign and told me he would email the "contract and receipt". After several calls to Defend Your Home maybe eight "no receipt or contract". I finally called ADT corporate headquarters and they emailed me the contract. Thirdly, the camera that was installed in the front of my house does not capture a picture of anyone that is entering my house because the angle is off. I paid $487.00 for the camera and a break glass detector that I did not want. Fourthly, I was told that I could not obtain a $67.00 refund for monitoring that was automatically charged to my bank account until their technician revisited my home. I could not get an appointment until 10/15/15 almost three to four weeks after their faulty installation, so I would still e charged although their security system "DOES NOT WORK".In all I should have cancelled the ADT or Defend Your Home contract since they give you 3 days to cancel, however I never seen my contract or receipt until 2weeks later. I warn anyone considering the online ADT promotions run, run, run and hide from them, please don't sign up for this lousy security program.
    Freeport, NY resident
    - Jamila A.
  • A
    I can't begin to say enough about this company and the staff---Awesome!
    Very professional and very patient with all my questions.
    The price was right and you deal with Hank the owner.

    A great company to do business with.
    - gerry p.
  • A
    Audiotech Home Theater Solutions LLC
    - Lynn S.
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Home Security Companies in Freeport

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