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Basement Remodeling reviews in Franklin Square

  • F
    Major Homes Corp

    Joe Metelsky came to my house all excited about doing the reno... new kitchen, and new floors and repairs of the aluminum siding around where I wanted old window air conditioners taken out.

    The original estimate was what I thought was reasonable to me,  he was in the low- middle end of all the other estimates...I was very excited about Joe doing the project...he seemed really into it and he knew exactly what I was trying to do. He said call him, give him a deposit, and he would then come and measure.

    After a few days and talking with my husband, and reviewing all of our other candidates....we decided to go with Major Homes( one of the reasons I wanted to use them was that my home needed many more projects windows, roofing, basement refinishing, bathrooms... you name it...and it seemed like they were the contractors of my dreams)

    I then went to their showroom in Williston Park to see the Kitchen Cabinets we discussed...

    I called Joe to come and measure...he shows measure...AND THEN PROCEEDED TO GIVE ME A WHOLE NEW ESTIMATE OF THE WORK>>>>MUCH MORE MONEY THIS TIME!!!! Like 12k more!!! I ask the usual questions...why is it more? Because this time, he replies, he did not realize how much work it would be...etc.

    My take is this: he made a mistake, and then wanted to blame me that I did not understand... then his attitude reared its ugly head.

    Perhaps I was annoying him because I wanted to know why the estimate changed so dramatically.I wanted him to stand by his word of the original estimate...he said theres too much work, and the only way he could for the original estimate was if I chose cheaper cabinets...but he said he didn't think I would be happy with that.

    We texted back and forth for a while...but I did not trust him anymore. Was the price going to change again in the middle of the work..?.Why did he feel he could have such a condescending attitude?  Then, when he realized that I was not going to hire him, he

    asked that I give him back his written estimate....fishy, fishy , fishy...just like his handshake

    I had the work done by someone very happy...but now I need new windows, new roof and basement redone...sorry Major Homes.... gonna have to call someone else

    Might I suggest that you don't give " Fly by Night" estimates! Give the customer the real price the first time ---and if you make a mistake, own up to it...don't try to blame the customer to make yourself look good!

    Too much ego and too little professionalism!!

    - Carolyn S.
  • A
    E & F General Contracting Co
    E & F Contracting has been my contractor for about 5 years we started using them in 2005 and had them do a three floor extension to our house. We have been using them for other things such as replacing all the staircases in the house, removing walls, kitchen remodeling, creating a foyer and such. We have had nothing but good contact with Jimmy and his father, Frank and his workers are all professional and clean everyday they work. The prices are mid range and they do not argue about prices or demand payment right away. What they say is what they do. They take a small deposit for the work and only ask for more when things get done. They have done work for us and did not ask or receive payments for work until they were done with the job because they wanted us to feel that they are doing a good job and that we are satisfied. I have nothing but good things to say about E & F contracting and there work ethics. I will use them again for sure when we do our basement and put up a new garage in the near future. I have recommended them to numerous friends and they have had nothing but good dealings with them and have recommended them to their friends.
    - ANTHONY B.
  • A
    DJ's Home Improvements
    Great people, great responsiveness and very professional
    - Paul W.
  • A
    DJ's Home Improvements
    Very positive, very well done, trustworthy team and they stand by their word.
    - Michael M.
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Basement Remodeling Contractors in Franklin Square

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