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House Cleaning reviews in Franklin Square

  • D
    The Maids
    I hired the Maids to do a deep clean once I went into contract on a new home I purchased. They arrived on time and I left the house for approximately 2 1/2 hours. When I returned, the head cleaning lady asked me to take a look at the house- it certainly looked clean to the eye and it smelled a lot better than it did before they cleaned. I did not move in for several days- no one had been in the home during the time period. There were no contractors, painters or other workers. My family and I moved in and we started to notice room by room that there was a lot that had been "overlooked". I found dust and dirt under the heating vents, dust on shelves in a family room, the bathrooms were far from "deep" clean. I will not go into detail about what I saw under my toilet bowls- I will leave that to your imagination. I was so annoyed by day 5 that I called the office and spoke to a representative. She assured me that a "deep clean" and detailed cleaning was their specialty and that the discrepancies that I discovered were perhaps an "oversight". I did not want to continue to argue- clearly this is not a company that I would ever hire again. Their version of a "deep" clean is far from clean at all. During the past week I have been cleaning the house myself and what I discovered compelled me to write this review. I paid way too much for the service that was provided. If I was interested in a light dusting and floor vacuuming perhaps I might have been happier. When I hired them, I clearly stated that I a purchasing a new home and that I needed a deep clean throughout the house. I did not receive that. The rep offered me a $50 credit but that hardly made up for all the extra work that I had to do myself.
    - Victoria F.
  • C
    Bella's Cleaning Service
    Bella Cleaning service which provided this service was supposed to be at my home a 11AM on the above date, at 11:15AM I received a call they would be here at 12 noon, they finally arrived at 1:15PM.  The Lady in charge asked me if I had a vacuum, she than asked me if I had cleaning supplies, this took me by surprise, assuming they would have these items.  I showed where I had my cleaning supplies, she than asked if I had Paper towels and windex.  As this was my first time having this service performed I was not familiar with how this worked.  I stepped outside and sat on my front stoop, about 15 minutes went by and the Lady in charge stepped out an said she would be back in about an hour.  Again seemed awkward she left the young lady inside doing all the work.  This was about 1:30 PM.  Around 2:45 she came back and went inside.  At around 3:00 PM she came out and said they were done.  She announced that they had used two towels, (cloth) and that they were dirty did I want them or throw them out.  Again this seemed odd.  They departed and I got too look around for the most part the young girl had done a nice job, however in the basement they did not clean the window sill by the A/C it was filthy.  On the whole they were pleasant but feel by them using my cleaning supplies they did take advantage of me.
    - Charles G.
  • A
    Elia's Cleaning Service
    Extremely well, very happy. Spotless, exceptional, detailed oriented. Would highly recommend!!!
    - Linda D.
  • A
    All State Cleaning Service
    The job went well.
    - Frank C.
  • A
    Triton Exterior Cleaning Inc
    Awesome, these guys did a fantastic job at our home and office. They left not a twig. I will definitely have them back at the end of the fall season.
    - VITA B.
  • C
    Imperial Cleaning Company
    unknown
    - joseph m.
  • F
    Valley Concierge, Inc.
    unknown
    - Heather P.
  • A
    Cleaning & Landscaping Services
    unknown
    - Sherri H.
  • C
    MERRY MAIDS
    As I explained, I was not happy.
    - Mara Lee S.
  • A
    Hugo's Cleaning Co
    good communication, good service. 2-3 people each time for quick service. been using them for a few months now--not disappointed.
    - Lynne L.
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Home Cleaning Services in Franklin Square

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