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Basement & Foundation reviews in Franklin Square

  • A
    Long Island Waterproofing
    I called this company thinking i needed them. John showed up and was honest enough to tell me that i didnt need his services. He was kind enough to direct me in which way to go. I would highly recommend this company and would definitely use them if needed.
    - Dina Q.
  • A
    Attack-A-Crack Foundation Crack Repair
    He didn't do the work because he doesn't come out this far but he let me send him pictures of the problem. He told me exactly what the problem is and what I should pay to have it repaired so I wouldn't get ripped off. He was absolutely wonderful, patient, kind, and very helpful.
    - Dina Q.
  • A
    Long Island Waterproofing
    First, let me say that I called John out of desperation because I had hired another basement waterproofing company to rectify water leakage into my basement. That contractor dug and repaired at the side of my house and then the leak moved to the back. The water was pouring in for months and months and although he graciously sent workers back he insisted that my back deck was improperly installed and that was why the water continuted to pour into the basement. I offered to pay him extra to waterproof the back wall but he insisted that it was the deck and not the foundation. Not so. I finally called Long Island Waterproofing who was local and John arrived. He took one look and immediatley told me that he could see cracks in the foundation at the chimney and the wall would have to be sealed. His workers were prompt, neat, dug all the way to the foundation and sealed the cracks. At first I was worried because they were a small company and he said, "I live in this community, I promise you that I will make sure things are done right." He was absolutely lovely to deal with as were his workers. When the work was done he came back to inspect to make sure the workers had cleaned up everything neatly, which they had. I only wish I had found him first. I waited to write this review to make sure that the water problem was solved. It was. As a side note, yesterday I had to have a mold remediator thanks to the months of water that was not rectified. It really matters who you pick when you are not informed and are relying upon a professional opinion.
    - Diane P.
  • F
    Flooded.com
    It did not go well. They tore out my beautiful, 50-year old tile floor and replaced it with a new one. Many of the tiles all around the floor came up. People have tripped and gotten hurt because of the tiles that have popped up, and there are small hills and valleys in the floor. They eventually came back out to look at it, and blamed it on the subcontractor that laid the floor. They said that the sub would be responsible for it and would repair it. They got into a fight in my home. Flooded.com sent them a threatening letter stating that the subcontractor would do the work or else risk a lawsuit. He refused, and then Flooded.com came back out with another man, and asserted the blame on moisture in the basement caused by a bathroom leak in the far corner of the house, well away from where many of the tiles have come up. I hired them to remove the moisture in the first place. They got paid, but now my insurance rates are astronomical. I even received a call from the subcontractor stating that the man from Flooded.com was shady and not to be trusted.
    - Florence G.
  • F
    Major Homes Corp

    Joe Metelsky came to my house all excited about doing the reno... new kitchen, and new floors and repairs of the aluminum siding around where I wanted old window air conditioners taken out.

    The original estimate was what I thought was reasonable to me,  he was in the low- middle end of all the other estimates...I was very excited about Joe doing the project...he seemed really into it and he knew exactly what I was trying to do. He said call him, give him a deposit, and he would then come and measure.

    After a few days and talking with my husband, and reviewing all of our other candidates....we decided to go with Major Homes( one of the reasons I wanted to use them was that my home needed many more projects eventually...like windows, roofing, basement refinishing, bathrooms... you name it...and it seemed like they were the contractors of my dreams)

    I then went to their showroom in Williston Park to see the Kitchen Cabinets we discussed...

    I called Joe to come and measure...he shows up...to measure...AND THEN PROCEEDED TO GIVE ME A WHOLE NEW ESTIMATE OF THE WORK>>>>MUCH MORE MONEY THIS TIME!!!! Like 12k more!!!

    Ok...so I ask the usual questions...why is it more? Because this time, he replies, he did not realize how much work it would be...etc.

    My take is this: he made a mistake, and then wanted to blame me that I did not understand... then his attitude reared its ugly head.

    Perhaps I was annoying him because I wanted to know why the estimate changed so dramatically.I wanted him to stand by his word of the original estimate...he said theres too much work, and the only way he could for the original estimate was if I chose cheaper cabinets...but he said he didn't think I would be happy with that.

    We texted back and forth for a while...but I did not trust him anymore. Was the price going to change again in the middle of the work..?.Why did he feel he could have such a condescending attitude?  Then, when he realized that I was not going to hire him, he

    asked that I give him back his written estimate....fishy, fishy , fishy...just like his handshake

    I had the work done by someone else...am very happy...but now I need new windows, new roof and basement redone...sorry Major Homes.... gonna have to call someone else

    Might I suggest that you don't give " Fly by Night" estimates! Give the customer the real price the first time ---and if you make a mistake, own up to it...don't try to blame the customer to make yourself look good!

    Too much ego and too little professionalism!!

    - Carolyn S.
  • A
    ACM Basement Waterproofing
    Mark came within a couple of days for an estimate. We agreed when the work would be done. The workers showed up on time, did exactly what I was told would happen, cleaned up and left. Now I am completely at ease when it rains knowing my basement will stay dry. It can rain all it wants.
    - cammi s.
  • A
    E & F General Contracting Co
    E & F Contracting has been my contractor for about 5 years we started using them in 2005 and had them do a three floor extension to our house. We have been using them for other things such as replacing all the staircases in the house, removing walls, kitchen remodeling, creating a foyer and such. We have had nothing but good contact with Jimmy and his father, Frank and his workers are all professional and clean everyday they work. The prices are mid range and they do not argue about prices or demand payment right away. What they say is what they do. They take a small deposit for the work and only ask for more when things get done. They have done work for us and did not ask or receive payments for work until they were done with the job because they wanted us to feel that they are doing a good job and that we are satisfied. I have nothing but good things to say about E & F contracting and there work ethics. I will use them again for sure when we do our basement and put up a new garage in the near future. I have recommended them to numerous friends and they have had nothing but good dealings with them and have recommended them to their friends.
    - ANTHONY B.
  • A
    DJ's Home Improvements
    Great people, great responsiveness and very professional
    - Paul W.
  • B
    Healthy Basement Systems
    They were nice and knowledgeable.
    - arbi a.
  • A
    DIAMOND WATERPROOFING CO INC
    Highly recommend this company, very knowledgeable in waterproofing and masonry work.   Did everything I asked plus more.  From Franklin Square, New York
    - robert m.
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Foundation & Basement Contractors in Franklin Square

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