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Founded 1997 • Angie's List since January 2011
A few reviews for this pro…
DESCRIPTION OF WORK
Moving and storage was provided for our office
CATEGORY moving companies, storage units
SERVICE PROVIDER RESPONSEThank You!
DESCRIPTION OF WORK
This company is just a broker, actual move is done by small moving companies that do minimal advertising. In short, its a hit or miss. Our movers were not bad at first. They arrived right on time and was friendly enough. The broker gave us a quote of $95/hour, which was the best price I got after calling 3 moving companies. They helped us wrap some of our furniture, and the guys were efficient, maybe too efficient in loading their trucks. Then it all went downhill. First, I made sure that the company takes credit cards the day before the move. The broker (I didn't know that they were just a broker at that time) confirmed it; but when the movers asked about payment, they told us they only accept cash. When we insisted to pay by credit card since we didn't have enough cash on us, the movers said they'll have to charge us extra. And then they didn't take all of our items into the truck that we have to go back and forth to our old place into the new place transferring our items by ourselves. We did this for 3 consecutive days after the move. Then they told us the charge for the drive was additional. The quote that was given to us was just for the move and the charge for drive was more expensive. The actual drive to or new place was only 20 minutes, but they charged us for the full hour.More importantly, the entire move only lasted for 3 hours, but they charged us for 5 hours and asked us for a $40 tip per person. We didn't argue much as we don't want them to mess up with our stuff. But I would definitely not recommend this company to anyone.
CATEGORY moving companies
SERVICE PROVIDER RESPONSEDear [Member Name Removed], we spoke and I remember our conversation, it was 75 miles distance and all the companies will charge for travel time so did we, plus the packing materials are at extra cost and You have been informed about it in the email I sent You with the quote. I am the customer service manager and this is not a broker but a fully licensed and legitimate moving and storage company.
Queens Best Movers New York Moving at (718) 715-4159 is Flushing, NY locally operated moving and storage company, providing local moving,long distance moving,commercial relocation,furniture and household moving service,office moving,last minute moves.Serving Queens,Long Island City, Astoria,Flushing,Greenpoint,Forest Hills,Corona,Jackson Heights,Elmhurst,Jamaica,Williamsburg,Canarsy as well as the entire Brooklyn,Bronx,Staten Island,Manhattan.Full Packing Service,Packing Materials and Boxes.
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