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Oriental Rug Cleaning reviews in Flushing

  • A
    It went great! Geni was very professional and nice, he got there just in time cleaned my sectional its 5 years old def needed to get cleaned and now it looks like the day I bought it! Love it! He took my rugs to their warehouse, brought it back a little bit more than a week later , all the stains are gone, I have a dog who tends to shed a lot I didnt think he could remove all but he did it , completely sanitized, odorless. gotta admit it was worth every penny. They are on my #1 to call for the next time
    - Nikolett I.
  • A
    As in the past, they are professional, punctual, meticulous, and thorough. It's a pretty steep bill to face once each year, but their services give me confidence that the hardest-to-clean parts of the house are in perfectly clean condition.
    - Margaret K.
  • A
    Nathan and Ben were terrific! They were professional and did a bang up job. My sofa which is a dark beige color looked great afterwards and they even got the dirt out of the piping. My sofa is 7 years old and gets a lot of wear. They also steamed my 100%wool area rug and it looked great after. I didn't realize how much dirt was in it until I saw the difference. Both Nathan and Ben were courteous, meticulous, and just nice people. I would highly recommend them, They did not leave until the job was done and I never felt that they were rushing. They spent 4 hours here. Nathan will come over and give you an estimate so there are not "hidden" costs that arrive later on the day of service. You will not go wrong using On Time Carpet, INC.
    - Barry H.
  • A
    It went extremely well. My carpet and area rugs have not looked this good in a long time. Nathan did a great job and is happy to please his customers. I am very pleased with his effort and attitude and will be sure to use his services again and also to recommend him.
    - Florence L.
  • A
    Arrived punctually . Preceded to clean and treat my silk living room sofa and used environmentally friendly products. He then went on to clean my 13 x 18 foot wool carpet. Angel worked very efficiently and was very thorough. I would definitely use this On Time Carpet/upholstery service again and would recommend them.
    - richard b.
  • C
    The appointment was promising because the provider was accommodating. I wanted them to come during the holiday so I didn't use a day off and they did! They told me they would come between 2-5 and someone from the office would call me prior to their arrival. And they did, to inform me that they would be a bit late. That was ok because they came in quarter past 5. No problem. There were 2 guys and Nathan introduced the other guy as Angelo but continued to call him Mitch throughout the appointment. It made me a bit uncomfortable, but my husband would come any minute so I wasn't worried too much. They got this huge machine into my apartment and started to clean. While Angelo / Mitch cleaned Nathan started to talk about some very private issue (divorce) and although I didn't feel comfortable I continue to listen and nod. He also asked if I was happy with the service and I said yes; the carpet is still wet but seems ok. Especially bedroom looked fine ( jute, natural fiber). I paid, gave Angelo / Mitch a tip and they left and Nathan came back 10 minutes later with the Invoice. It took about 15 minutes to write it, where he stated they cleaned 5 area rugs (?!?!). Fine. Then the worst came 2 days later when the carpet dried: their machine left dirty greyish marks everywhere! I ended cleaning the carpets by hand the next day. I am still to clean the second one in the bedroom. So yes, they came sort on time, they did put effort but results were bad. I know that they would maybe come again to correct it but I wouldn't want them to mess up my carpets again! Oh, at one point, disappointed that a lady was complaining, he said: "Our customers are stupid!". Well, not the brightest statement from a "professional service"!
    - Edina D.
  • A
    The technician was prompt and very professional.  He asked me to make sure that l liked the results.  I do think that they are a little pricey.  They charged me $45.00 just to return my area rug.  The lady in the office said that normally it is $90.00.  She said that she took $45.00 off the bill because they were doing other work at the house. I would hire this company again because of the quality of the work.
    - diane s.
  • A
    I actually heard about this company from a neighbor of mine.  She was so pleased with how they cleaned her sofa that I decided to give them a try.

    I was very impressed....the owner of the company came and did the job himself.  He was extremely professional and courteous.  The job was done neatly and in no time at all, less than an hour I think.  My sofa and rug look great - the sofa actually looks like new.  I've already told them I plan to use them to steam clean my basement ceramic floor tiles.
    - Josephine L.
  • A
    Nathan, the owner, took our 20 year old carpet, which sustained numerous spills, pet accidents, stains and smells.  He explained the different processes he may have to use to eliminate all the smells and stains.  He convinced us to redo the end fringes, which were all pulled, worn and dirty.  He also recommended a better padding to protect the rug than the inferior one we had.  When he returned the carpet and the new padding, I was astonished.  It looked like a brand new rug, and felt like I was walking on a cloud with the new padding.  My husband and I were extremely satisfied, beyond our expectations.  We are using On Time for our other rug, as well as our staircase carpeting.  We are confident we will, once again, be satisfied.   I felt the final cost of the carpet was well worth it, as the quality, customer service and result justified every extra we took to bring our carpet back to its original beauty.
    - Paula M.
  • A
    We had two Persian rugs a Sarouk and a Tabriz rug both of them needed cleaning very badly and repairs as well. The rugs were worn out and some of the colors were faded from the sun in our apt that faces Central park. We contacted Sunlight Fine Rug Cleaning they picked up the rugs brought them back after almost three weeks. They really looked brand NEW. They did an excellent job! Great service, reasonable prices and our rugs look great now. Thank you guys :)
    - Stella P.
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Rug Cleaners in Flushing

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