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There are 1 top-rated mattress stores in your area and 92 to avoid.

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Mattress Store reviews in Flushing

  • A
    I took mother to test out mattresses, found lower priced set, had to makeup difference of cost by taking items that would cover difference.  All Sleepy's personnel involved were nice and the final agreement was satisfactory. Without any extra charges, my mother got the mattress she preferred, we received extra items that we could use at a large discount, and Sleep's was more than courteous and fair.
    - Gordon A.
  • A
    The sales man was nice and seemed knowledgeable. We did very little bargaining for a better price, because we trusted the salesman and we were in a rush to get the bed. The sale took about 20 minutes. The mattress seemed nice, with hope my mother would like it, it was delivered on time. My felt the bed was not comfortable and cost too much, but you can't go by her. My mother showed me a lump in the middle of the top of the mattress. I tried to see if it could be smoothed out,but it couldn't be done. I called the Sleepy's company that  portrays itself as good quality and with customer satisfaction, to report the problem and they quickly sent an inspector out to take pictures of the mattress. The box spring was there already, but he photographed it too, although it looked good. I can see there was a slight bow down of the box spring, but nothing that would push up and cause a bump on the top of the mattress.  Today I spoke with a clerk over the phone, who read the notes on my warranty claim, saying that the cause of the bump was the box spring. A "real easy way out". There was no consideration of any other possible circumstances or factors with concern for the problem. It was all about the sale and money, no "customer satisfaction".. I will try tomorrow to speak to a manager, but they don't have one at the stores. I  will not just give up, although I may have to. I will take it to NBC TV consumer problems. 
    Spoke with supervisor who quickly exchanged mattress for a better, but cheaper one, no difference returned, had to pick items to make up difference. Mother is happy with mattress, we got some sheet sets and all is better.
    - Gordon A.
  • A
    Very Happy with this store and staff. I purchased a mattress and underwent an exchange with no problems. I was so pleased with the service. I have a back problem and buying a mattress is a very big deal and the staff were so understanding and helpful. They want their customers to be satisfied. The sales staff, Kishore and Howie, and Karen and the managers Andy and Al were all just Great!!! The customer service staff were also wonderful. Don't buy a mattress anywhere else!!! Raymour and Flanigan is now my new favorite store!!
    - Kathleen H.
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Mattress Stores in Flushing

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