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Floor Cleaning reviews in Flushing

  • F
    On December 13, 2017, a day after I purchased the "$99 Hardwood or Vinyl Floor Cleaning, Waxing and Buffing" Mr. Mitchell Called me in the evening to tell that he is ready to do the job. I was very surprised that someone would call me that early but I told him I was not ready. I mentioned to Mr. Mitchell that, maybe sometimes in late March or early April. Since then we made three further attempts. The second attempt was we agreed that Mitch and Company will come to do the job at a certain time but then I called him if he could delay it for an hour because I had a tennis game and he agreed. Then a day before Mitch and Company comes, he called that he is postponing it for the following week because he has a bigger job to do. Then, another week after, he called that he is postponing again for another week because he had surgery. Then, yesterday, April 27, 2018, his people was supposed to come and do the job from 11:00AM. At 10:30AM, Mitch called to tell me that he would like to postponed the job because his machines broke. I was furious and cancelled any future job. I think he is professional liar and manipulator. And yes, on that very night he called me, December 13, 2017, he said that he will charge an additional $30 for gas as he was coming from Long Island. I agreed to pay.
    - Eli A.
  • A
    I was so surprised on how detailed the cleaning was! I'm a particular "neat-freak" and have always had a hard time being satisfied with a cleaning service, until now! Stella's Cleaning Company came highly recommended and I now recommend this company to all my friends. I also want to mention my interaction with Stella herself has always been pleasant as she's very personable, accommodating and professional.
    - Joannna G.
  • A
    The work was done carefully and the outcome was great - our tiles look like new and the grouting is far superior to what it was previously.  They were a pleasure to deal with, would definitely use them for future work.
    - Eric B.
  • A
    As other customers described, Helene is very responsive and comes to the house to do a walk through and give a price for the agreed services. Three young ladies arrived at the end of the next day after another job to accommodate my tight schedule.
    They were energetic, polite, professional, friendly and worked very well together.  The rooms were covered in construction dust in addition to older dirt and they thoroughly cleaned floors, walls, ceilings and all surface areas.  Mirrors shined, floors were spotless counter tops sparkled and the house smelled great. They stayed 4 hours and didn't leave until they were satisfied that all the work was done.  They asked me to inspect and offered to clean anything I thought they missed, which they didn't.  They cleaned a large kitchen, larger dining room, bar area, den, bedroom and bathroom.  They even cleaned the stairs going up to the first floor and the boiler room which very much appreciated.   I can't compliment them enough.
    Helene requires a list of cleaning supplies to have ready for the cleaners.  They bring mops, brooms, vacuums, etc.  
    They completed a daunting job in time for my company to arrive.  The house is guest ready and I can get on with the cooking instead of the cleaning.  I highly recommend All State Cleaning Service.
    - Annette B.
  • A
    I needed a quick turn around on service.
    I called Helene on Saturday the 11 and she was able to book me for Monday the 13th.
    She wasn't able to give me a price without seeing the house and I said that's
    ok - time was more important to me. We
    needed a deep clean - walls, floors, two bathrooms, kitchen, dining room,
    living room and a back room that serves as a bedroom. Keep in mind there is a
    dog in the house - and she sheds A LOT!!!
    When Helene and her team arrived - I was at work but another
    family member was there to let them in. Helene walked through the house with
    him and then sent me a text with the price for the day which was very
    reasonable and left her team there to work and WORK they did!!! My house has
    not looked this good - no FANTASTIC - in years!!!  They even washed by
    hand a collection of porcelain tea cups that belong to my mother. BEAUTIFUL! 
    They started work at 9:30ish in the morning and were finished
    at approximately 9:00 PM. I will absolutely use their service in the future; in
    fact I plan on setting them up on a regular basis. I'll never clean again! :)
    The price for the level and amount of work that was done was exceptionally fair..... the attention to detail these ladies showed is very
    impressive. In fact when Helene came back to pick them up - she was checking
    the kitchen and felt on top of the microwave - I laughed - I said I'd never
    check that - and she picked up a sponge and went over the area until it met her
    standards. 
    I have already told several people I know looking for
    cleaning services to use All State Cleaning - you will not be disappointed!


    - Maureen M.
  • A
    First cleaning:  Best Home Services contacted me via email promptly after I purchased the service.  In trying to arrange the service, I emailed and spoke directly with Kim the General Manager - she was friendly, wanted to make sure she understood what I needed done, said and she would do her best considering I had so much I needed help with.  I don't have a typical work schedule and I wanted to be home when the cleaner arrived so I could give her instruction (my place was a mess after some ceiling repairs and painting), and Kim was easy to email back and forth with until we could find a date/time that worked. Small hangup with directions when the person cleaning my house came, but she would have absolutely been on time without the confusion - I mention this not as criticism but to point out that Kim was easy to reach that day and was in immediate contact with the person assigned to my home.  The lady who came to clean my house was methodical (great because I was not organized!), asked what I wanted as I wanted it, didn't mind that I was trying to do my own cleaning at the same time, and worked steadily through the 3 hours that I paid for - and got to everything I needed!  Everything got a good once-over, and while my floors could have probably used a second mopping, that's not because of the cleaning service, but because I had more of a post-renovation mess than a normal/needs-a-weekly-cleaning mess to address.  And that said, I'm still FINALLY comfortable walking around the house barefoot!!  They were well worth the money I paid.
    Update (second cleaning):  I won't put a review for every time I use Best Home Services, but I just want to say twice now they've done an excellent job, and gone above and beyond.  It took me 3 months to finally get someone back for another cleaning, and it was because my schedule is very terrible - and Kim patiently scheduled/rescheduled every time!  Best home services sensed what I needed other than just basic cleaning (my place is large for 1 person and I was overwhelmed), and made sure extra organizing in the bedroom and bathroom was done; a little extra attention was also paid to making my place feel a bit more like home - a couple lamps I had bought but done nothing with were plugged in, and a new sheet/duvet set sitting in shopping bags in the corner ended up neatly made on my bed!  Not everyone needs this kind of cleaning/organization assistance, but my point is that if you communicate with them, they will make sure your needs are met.  This plus main bath is again sparkling clean and floors are barefoot worthy!
    - Catherine C.
  • A
    They completed the job under the time planned. Both Ivan and Roman were pleasant and professional.  The first day they totally demo both spaces and brought it down to the wood on the floor.  Once they removed the cabinets and saw that they were in total disrepair, they went looking for new cabinets and brought me a selection within the original budget.  So I was very happy to have new cabinets along with new ceiling, pop lights and new flooring.   They give me additional outlets, which was much needed in my kitchen. I made the mistake of not going with their recommendation for under cabinet lighting and that was the only thing I did not like that had been done.  They replace it immediately with what they had recommended and I am so happy.  I can't say enough good things about this company.  Glad we have an Angie's list to find this kind of quality workmanship.  I am already planning on my next project with them.   Check them out...
    - Barbara Y.
  • A
    They did a great job - the service provider that stripped and waxed my floor the time before did a terrible job and left globs of wax on it.  So when ace flooring came to my home, they had a hard time removing the wax and they worked for hours.  They made it look great and I appreciate all their hard work.
    - Judi F.
  • A
    The work done on my stairs was exceptional. Both service and end product was professionally done. They were very thorough and most importantly left my house clean after the sanding was done. I highly recommend Euro Floors.
    - Leslie P.
  • A
    Everything was great they were rite on time and did the work in a timely fashion , great service the kitchen looks amazing and the carpets look like new. I even had a stain that a previous company didn't get out, but they managed to do so. They even through in a few freebies. Great service I definitely will use them again and recommend New York steam cleaning to all my friends and family
    - Giuseppe C.
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Floor Cleaners in Flushing

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