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Fence Company reviews in Flushing

  • A
    Setting up an appointment for an estimate was easy, I was contacted within an hour of making a request through Angie's List. The gentleman who came to our home looked over our job, laid out our options, and gave us an estimate. We had gotten two other estimates which were lower (MUCH lower) but we liked the professional approach of the Oquendo rep so we went with them and paid in advance by check. Our job was very small so rather than setting a specific appointment date for the work to be done, Oquendo sent over a crew the next time they had a larger job in the area within the next couple of weeks. This was OK with us, we weren't in a rush and there's almost always someone home. The crew did a great job and were very nice, they even accommodated my 91-year-old mother's request to make a minor change to the gate before they completed it. There was a very small change that needed to be made to the gate and after getting in touch with Oquendo they sent someone over a few days later to make the change. Our gate is perfect now and we're very happy with the service! We'd use them again. The only issue I had was when attempting to contact them by phone: Every time they picked up there was silence for several seconds and at most I got a "Hello?" Sometimes I thought my call hadn't gone through or that I had dialed a wrong number. I even got an incoming call from one of their staff who didn't identify himself so I had no idea who I was talking to or why he had called so I almost hung up on him! I mentioned this to one of the supervisors, suggesting that they train their staff to pick up a phone and immediately say something to the effect of, "Hello, this is Oquendo Fence."
    - John H.
  • A
    Hire Ronald! Ronald was incredible to work with from start to finish. I looked far and wide for fence guys and he was a recommendation from a friend on Facebook. I was very weary but so pleased with the outcome! Making an appointment with him was fast and easy. He showed up personally on time and spent at least an hour with us walking around the property, showing us his materials, giving us ideas and suggestions and patiently answering all our questions. He was down to earth, honest, accurate in his estimates, and incredible patient. We had an existing chain link fence and at first were going to have our neighbors get involved but in the end, decided the juice just wasn't worth the squeeze. Ronald provided estimates for both just in case we wanted them. We felt comfortable immediately. We had received other estimates and honestly, after our meeting with him, it wasn't even a question for us. Ronald and I were on a texting basis based on the appointment set up and after our initial estimate meeting, he even texted me images of what different fences could look like because I was (pun intended) on the fence about which color to pick. His customer service could not have been more amazing. On the day of the install, he himself showed up to help install the fence with 3 other guys. They started at 10am and left around 8:30pm. It was a full days work but they were incredibly professional, kept everything tidy and cleaned up after themselves. We had done a lot of prep work for them before they arrived so there wasn't a whole lot of debris. Just a note that if you are expecting any fence company to haul off with a ton of debris, that's not going to happen (it's usually in their contracts)! In this case, we didn't need Ronald to do any of that anyway so we were very pleased. The fence color is amazing and I'm so glad we went with it. His fences have metal support rails at the bottom, are made with the proper PVC material (not the knock off stuff), his posts go down 3ft and are filled half way with concrete (to give the fence flex in the wind) and his fence posts are solid concrete filled for security. His door handles are stainless steel black enamel and are rust proof and elegant. The only slightly annoying thing was that they put a lot of the dirt under our fence to fill the gap (which is standard) and I ended up removing all of that myself and adding a pretty white stone base with black border but again, this is all preference. All in all, we are so incredibly pleased with our fence - the added security and privacy it provides for our home is unmatched. We love Ronald and would hire him again in a heartbeat. Also, the fact that Ronald is the owner but is actually there the day of the install, working alongside his men not only gave us confidence but it showcases the pride he has in his work and how much he cares about how it looks in the end. Fantastic all around. Just take a look at our pictures!
    - Eric M.
  • A
    Called Bob Lundy and arranged a meeting/free work estimate. Settled on the work my Wife and I wanted. Set up a work schedule, signed the contract and that was that. Bob explained everything including my insurance estimate. Work crew came to work very professional and friendly. They worked their butts off and got everything done in one day. Tearing down, removing old fence. Plotting in new fence and gettin' 'er up. Leaving yard "clean" and hauling old stuff out. My wife and I are completely satisfied with the work done and the excellent price Bob Lundy provided us. I will definately refer Bob and his company to family and neighbors. As a matter of fact one of my neighbors contacted Bob as he watched the crew put up my fence.
    - Jose C.
  • A
    What a great experience from start to finish with Danny and his team. Danny was courteous and professional in all of our interactions. He was very informative and provided lots of references and his quote was very detailed regarding the exact scope of work. He was also patient and responsive in answering all my questions prior to my commitment to him. The services were impeccable, from the design ideas to the men who actually perform the renovations. We are thrilled with the craftsmanship that they did – stucco, paver and fence. Everything finished on schedule. I high recommended Danny and his team and will use them again for future renovations.
    - Kim W.
  • A
    I called the company and spoke to Joey. I figured I'd swing by their office in Uniondale and pick up the replacement part, either for free or for a nominal fee. Instead he insisted that his guys would come fix it when they were in the neighborhood. Within four days, we noticed it had been fixed.
    - S Rebecca S.
  • A
    From my very first phone call through completion of the job I was treated professionally and respectfully. The rail was installed in a timely manner. It matches previous work done on the house. I highly recommend this company!
    - Marianne C.
  • A
    Assessor was helpful, timely. Installer was punctual. While there was a bit of confusion, that took longer to resolve due to difficulty communicating with installer, all the work was done as I had wanted and is extremely nice.
    - Kathleen C.
  • B
    Liberty Fence installed a railing for my side steps. The guy who came to do the estimate was great, the railing is very nice and the installation very professional. However, the office staff is quite awful. They made mistake after mistake about my installation date and time. And some of them were downright rude to me. My interactions with them brought my grade down to a B, otherwise it would've been an A.
    - Elaine Y.
  • A
    The job went smoothly except for a small snafu with the installation of the latches for the privacy doors but it was remedied very quickly. The crew stayed extra hours to meet the 2 day deadline with a week after follow up to check on cement setting and gate adjustments.
    - Tommy K.
  • A
    The work was done very professionally and at a reasonable price. The posts to the gates are anchored in and reinforced nicely. The gate is beautiful and came out exactly the way we planned it. Mr. Edgar Oquendo was very patience and knowledgeable when going over the details of the design and installation. I had no problems with scheduling as I was somewhat flexible on time but Edgar was able to get me a time slot earlier than expected. I really appreciate his great attitude and customer service. After the job was done, the crew cleaned up everything and it was such a hassle-free experience. Highly Recommended.
    - John L.
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Fence Companies in Flushing

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