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Hvac Repair reviews in Fayetteville

  • A
    These are the guys to hire. We have baseboard hot water heat and wanted a whole house air conditioning system. They had to install all the duct work and mechanical equipment to run the system. Our house is fairly large and we needed two separate condensers and air handlers to accomplish the task. We have 4 zones for the A/C. Dwayne and his crew came out, specified what we needed. They quoted the job quickly and scheduled and completed the job exactly as they said they would. We asked for a couple of modifications once they started - we wanted wifi thermostats. They quoted them on the spot and brought them the next day and installed them. They had to run special wiring for one of the thermostats... no problem. When the system was running for the first time the air flow was not quite right. We called and Dwayne came out the next day and fixed it. We got several quotes before we hired Prime Air. They were the best quote and they seemed like they were knowledgeable. We are very happy. They did a great job. We are Angie's List members and we would recommend them highly.
    - Jeanne H.
  • A
    Wonderful! Service was prompt, thorough, and courteous. We talked about future work to be done but there was no pressure to commit to anything. I was pleased and will likely be arranging for yearly service on both my furnace and AC now.
    - Melinda B.
  • A
    Outstanding! Over a 17 year period on a previous house, I had hired dozens of contractors to remodel, install, fix, and service various aspects of that house ��� and Duane & Neal Carr are, by far, the most honest, straightforward, value-conscious, reasonably-priced, and dependable contractors whom I have ever worked with. From the first minute of hearing Duane talk about his HVAC recommendations for my home, I knew that I was talking with one of those very rare contractors who are singularly-focused on making sure that his quote reflected the absolute maximum value for the dollars that I would be spending for the new equipment. And he explained where these savings are found. You owe it to yourself to make Prime Heating & Air one of the two or more quotes you get for any HVAC work that you need done. I think you will agree with me that Duane & Neal are offering a customer experience that reflects integrity & values that are in short supply among today's contractors.
    - Charles W.
  • A
    This was the smoothest Home project we've done yet! I contacted Shane and sons for a quote back in March; they were able to quickly accommodate us on the schedule for the following week. Shane (the owner) came out and discussed what we wanted done and provided us a through quote (including possible rebates we would be eligible for). I explained I would be returning to work from maternity leave the following month and Shane promised to fit us in before I went back which we really appreciated. They let us know when they would be coming and what time to expect them at; when they arrived the workers introduced themselves and explained what they would be doing that day. They worked quickly and efficiently and got our items installed that same day!
    - melissa m.
  • A
    Engineer arrived promptly and was nice to work with. He was neat and took his shoes off at the door. He arrived the same day I called so that was great! He systematically worked through all of the different components of the furnace to determine what was wrong. He explained to me what he was doing each step of the way. After he figured out what the problem was, it turned out to be an easy fix.
    - David D.
  • A
    My hot water heater was spewinig water and I called Cooney that night and they walked me through shutting off the water and draining the tank. They were there the next day with a new water heater and installed it. I was thrilled with the service, promptness and professionalism of all involved. Will definitely be using them again.
    - Marybeth B.
  • A
    We were away when Brian & crew performed the job.  Brian and I developed a generally descriptive task list during the job estimation, and I provided the materials (vanity, towel rods, fan, toilet, fixtures, ect.) A bit of structural repair was also included.
    When we returned, we found a well done remodeling job that all in the family were pleased with.  Additionally, Brian promptly returned to address matters in a brief punch list, and provided a creative solution to a particular aspect of the job, the heating vent.
    Costs did not exceed the estimate.  The only downside of the job is that the bright, shiny new bathroom made evident the work needed in other parts of our home.
    - Peter T.
  • A
    Terrific. Jason responded to my request to service our AC Unit within one day. He discovered a leak in our system (20 years old) and recommended it be replaced - AC as well as Furnace. The price was more than reasonable. The work was performed in one day I am very, very pleased with the work.
    - Kelly M.
  • B
    Service person was personable and efficient. Gave me some DIY tips. They do try some upselling (annual maintenance plan) but not too aggressive about it. Some mix up with the appointment but since this was not critical, not a big issue. This company bought Mapstone Services which I used to use and like. Will call in future and hope the service level is the same as Mapstone's was.
    - Christine C.
  • A
    Great experience both times. We initially reached out to him based on our son's recommendation (he had a replacement on-demand system installed). He came quickly for the estimate and scheduled the work really quickly. He was very thorough in explaining the differences we would see in the on-demand system relative to the old system and what to expect in terms of maintenance. He gave us an estimate on the central air conditioning (new to us, not a replacement system) while he was on the premises and we subsequently scheduled the work with him. Again, the installation was timely, professional and he left us fully functional and very satisfied. We'll definitely use him for future work as needed.
    - Marcia M.
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HVAC Contractors in Fayetteville

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