Picture Perfect Cleaning

A 125 Reviews

Founded 2013 • Angie's List since October 2014

Angie's List certified badge

Licensing

Licensed
Bonded
Insured
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Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 4:30 PM

Company Contact

1740 Rochester Rd

Farmington, NY 14425

Description

Independently owned, Insured, Bonded and fully uniformed. Picture Perfect Cleaning offers a high value of integrity and professionalism at a low cost. Providing a more detail-oriented cleaning technique than our competitors and our One Stop services makes us truly standout compared to our competition. Each employee is specially trained in each different given field to provide you with a healthier clean overall and a more thorough job. We use the best equipment and keep up-to-date with techniques that will present the job done right and faster to save you money. Our services are not only for the residential aspects of cleaning, but we also specialize in commercial as well. Contact us today for a free quote and see why we won the Angies List Super Service Award five years in a row and winner of many others awards which can be found on our website....

Verified Reviews

125 Total Reviews
Reviews by Rating
A Rated
108
B Rated
6
C Rated
2
D Rated
2
F Rated
7
Read reviews by category
gutter cleaning (70)window cleaning (36)house cleaning (23)carpet cleaning (6)dryer vent cleaning (5)window (4)floor cleaning (2)silver polishing (1)pressure washing (1)dry cleaning (1)
Showing 1-10 of 125 reviews
F

RATED

03/31/2020

It took 3 days for a phone response. She scheduled an appt for 8 days later just to get a price quote. The following week 30 minutes before appt she called and said not coming and will call back for a reschedule. That was pre Corona virus issues. She NEVER called back. I'm in Victor near Farmington. She's in Farmington. Very dissatisfied, obviously. JMF

DESCRIPTION OF WORK
Biweekly maid service

CATEGORY gutter cleaning,house cleaning

WORK COMPLETED ON 03/31/2020

SERVICE PROVIDER RESPONSE

Lets set this straight. Angies list really needs to REMOVE this one from our page. He contacted us on March 7th 2020, which is on record by the way. That was on a Saturday at 10:30 pm. Our hours of operation is Monday through Friday. 3 days later = MONDAY. He was then scheduled for the following Monday the 16th for a quote, which we did give earlier times, but a conflict of scheduling on both part...
A

RATED

11/25/2019

Joshua and Noah did a great job. They also cleaned or kept clean all surrounding areas.

DESCRIPTION OF WORK
Two hard to reach windows cleaned. Hard to reach foyer fixture cleaned. Bulbs replaced.

CATEGORY window cleaning

COST $92

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/25/2019

A

RATED

07/01/2019

It went super well. The team did a great job cleaning up all the areas that need to be cleaned. I cannot be more satisfied with their dedication, passion, and great quality of work. Will definitely hire again!

DESCRIPTION OF WORK
One time deep cleanng

CATEGORY house cleaning

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2019

C

RATED

06/19/2019

They were very polite, came quickly to give estimate and said they would make accomidations to come right away due to the fact that time was an issue for me, also the price was great. However, the called me on the day of my appointmement 2 hours before they were to arrive to cancel and did a no show. I would have rather them turn down the job than to leave me hanging with not enough time to call a...

DESCRIPTION OF WORK
Empty apartment cleaned for tenant move in

CATEGORY house cleaning

COST $125

WORK COMPLETED ON 06/06/2019

SERVICE PROVIDER RESPONSE

Please reach out to us or Angies list and provide the phone number of the company you conversed to and the name of such persons. The owners of PPC has never met you nor scheduled you. We ask you to take this review down until we figure out what’s going on as we don’t even service your part of the city as we are located in Farmington NY and only reach to certain areas for our cleaning services. So ...
A

RATED

05/01/2019

Excellent job. We had just completed several major projects at our home and the dust and dirt was awful. We talked to Danielle at Picture Perfect and are so happy we did. Danielle and the crew were on time, very professional and worked together well. A lot of attention was paid to detail, which was very important to us. They asked what we wanted done in each room, addressed any concerns, and respe...

DESCRIPTION OF WORK
Deep clean whole house

CATEGORY gutter cleaning,house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2019

B

RATED

02/11/2019

Danielle was very responsive to my inquiry for services, and performed an estimate and the work within several days of our initial contact. The house was empty and needed a really good cleaning before I could list it for sale. Danielle scheduled herself and two crew members to do the work needed. We had arranged to start at 9:30, but Danielle did not arrive until 10:00 and the crew did not arrive ...

DESCRIPTION OF WORK
Move-out cleaning services

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/06/2019

SERVICE PROVIDER RESPONSE

Thank you for the review, I did discuss your concerns with Danielle as we strive to bring 5 star services to all of our customers, After conversing with her I can see how things may of been construed. Late arrival time concerning this issue, we always give a half hour in between for arrival as there may be delays and on this given day I do believe the [Member Information Removed] conditions were n...
A

RATED

01/08/2019

Wow - absolutely great service. Danielle and her team showed up on time and spent 3 hours cleaning the entire 4 bed 4 bath home. Very professional. Everything looks great. They go the extra mile by emptying bathroom garbage cans, folding the toilet paper roll like they do in hotels and even refolding our hand towels in the bathroom. Attention to detail and the little extras really make them stand ...

DESCRIPTION OF WORK
Whole house cleaning.

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/2019

A

RATED

11/10/2018

We were very please with their professional manner and service. This was a new house and not occupied yet. We will be hiring them for biweekly cleaning of a 4 bedroom , 2 story house of 2600 sf ft

DESCRIPTION OF WORK
Cupboard cleaning new house

CATEGORY dry cleaning,gutter cleaning

COST $131

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2018

A

RATED

11/07/2018

My windows are spotless! I am very pleased.

DESCRIPTION OF WORK
Window cleaning

CATEGORY window cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/12/2018

F

RATED

09/28/2018

This man was very difficult to deal with. He communicates only via text and you have no to anticipate when he might respond to any texts sent to him. He showed up for an appointment which he never confirmed. I was not home when he arrived. He left me a note saying that he counted 41 windows on my home in addition to 7 on the garage. I have, at most, 35 on the house and 4 on the garage. His numbers...

DESCRIPTION OF WORK
Windows washed inside and out

CATEGORY window cleaning

WORK COMPLETED ON 09/28/2018

SERVICE PROVIDER RESPONSE

Every once in a while I get a customer like this. It’s takes 100 customers to get one good review and one angry one for a bad. This is not based on my work, just like all the rest of my “bad” reviews is not based on my “WORK”. Angie’s list allows these types of customers to do this. This customer threatened me, I have all our text and conversation and is angry about a now issued cancellation fee. ...

Services Offered

Residential Housekeeping & Deep Cleaning, Commercial & Janitorial Cleaning Services, Professional Steam Carpet Cleaning, Professional Window Cleaning, Post-Construction & Renovation Cleaning, Chimney Sweeps, Dryer Vent Cleaning, Gutter Cleaning, Pressure Washing, Move In & Out Cleaning, Event Clean Up, Pressure washing and soft washing applications, Solar Panel Cleaning and so much more. Scheduling contacts are One time, Daily, Weekly, Bi-Weekly, Monthly & Yearly.

Services Not Offered

Vent Cleaning at this time

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes