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Hardscaping reviews in Farmingdale

  • A
    Starkie Brothers was one of our top choices when it came time to rip up our old concrete patio and replace it with pavers. We knew we would get quality work that would be sustainable for years to come. John met with us on several occasions and was patient with us throughout our decision-making when it came down to the design of our project. John had great ideas...he was detailed in his project plans, discussing everything from rip up & removal, drainage, piping, design and layout. John took the time to come to our house on several occasions until every detail was discussed and finalized. He even met us at the supply place to look at our options re: pavers. Our project was broken down into two parts - 1) a rear patio off of our house and 2) a paver patio surrounding a new pool as well as a black top driveway. Part 1 was completed this Fall. John and his crew were at our house every morning as scheduled. They worked diligently to complete the project in 4 days. His crew was very friendly and communicated with us throughout. John kept us updated via text and phone calls, even sending us pictures of the progress throughout the day! He had our kids create a time capsule which he buried for them. The work was neat, organized and all cleaned up at the end of each day and at the end of project. We have yet to decide on landscaping but the groundwork has been laid by John for irrigation. Part 2 will be completed in the Spring, giving the area around the new pool install time to settle. Will update review once that part is complete. Pics are before/during/after
    - Tricia L.
  • B
    john and his men did great work..they told us how they were going to perform the work..i did some of my own research and they built it the way it should be...they cut no corners..looking at other jobs in the area done by others than starkie...you can see the difference..they were on time....cleaned up daily....the design they used is unlike some of the more average designs around the area....not the cheapest...but when we first spoke...how they were going to do my project played a major part in our decision to hire them...everyone that sees what they did are complimentary of the look created...
    - alan s.
  • F
    The drainage is still horrible. The owner Kevin stopped responding to my calls and emails. He brought his young children to the job, and put them to work. I would not recommend him, nor would I ever hire him again. I wouldn’t be surprised if he changes the company name.
    - Lois C.
  • A
    John and the team did an amazing job on our backyard. It came out even better than we imagined. The team was very professional and the work they did was A+. Absolutely worth every penny. We couldn't be any happier. We would definitely recommend them.
    - David F.
  • D
    The first time I used Ageless was to replace my chimney. That was in April of this year. I needed to have it done prior to a complete roof and siding job. They did an impressive job and I was extremely happy. I even received a call for a reference and gave a glowing report.
          After the roof and siding job was done, I needed to have my brick steps and planter repaired, replaced, and re-pointed and the blue stone steps and capping re-secured. Without hesitating I called Ageless and agreed upon a price and start date. The weather set the start date back a week but that's to be expected. On June 11th work started and all was preceding well. I'm not one to hover, but I occasionally would check on the progress and ask if they needed anything. After a full days work, the job was done.
          The bricks appeared level and true to the eye. However I questioned the color of the mortar, which was a bright silver. I would have preferred a dark grey or even charcoal.  I was told that it was still wet and that it would darken when it cured. It had overflowed onto the face of the textured brick was also flush to the brick edge. When I discussed this I was told to wait a short period then hose it down and it would come off. There is a brick walkway too that I didn't touch, however mortar had been dripped down its length. Again I was told to just hose it off.  I did as instructed to no avail.
          I called the company a few days later and was told that they would stop by to inspect it. No one showed. A week later I made another call and the young lady apologized and said that they would definitely stop by and that I did not have to be there which was fine because I was traveling but didn't say anything. Again a no-show or if they did, no followup call or any sign of repair.
          We are now into Mid July and before I traveled again I made another call and received another apology and another assurance that someone would stop by. Nothing. In between all of this I have had three large bar-b-q's to show off the house. Each time I was chastised by guests for not having a professional do the brick work instead of doing it myself. They are stunned when I tell them professionals did do this. They don't believe me.
          A neighbor, who is a mason, stopped by and we discussed the project. He confirmed what I had already surmised.
               The mortar is the wrong color, however this is a choice which I should have selected before the start. My Fault.
               The mortar joints should have been raked back and not left flush. A weather or weather-struck joint should have been used.
               As for the bricks, they should have been wet-brushed after each raking and all droppings should have been wiped up and hosed off immediately. He said the joints need to be dug out and re-pointed with the proper rake and the brick face needed to be power wire brushed. He didn't think power washing would work.
          I spent nearly 75K to have my house redone because I can't to the work anymore. I'm frustrated that the job, which I never gave a second thought or worry about turned into a nightmare. I didn't give any "F" ratings because the opportunity to correct the job still exists. Pictures are available of course or just stop by if you're in the area.
    - James B.
  • A
    Steve called promptly and literally scheduled the work the very next day. Him and his "guy" worked quickly and were meticulous about ensuring the work came out right. Site was left in generally good condition. Some cement residue was left on grass near building which would not have been a big deal, but it is synthetic turf and it will never "grow" out. Nonetheless, this was minor when seen in perspective. The original price was 100.00 less but when the work was underway, loose blue stone was found and the cost to re-cement was 100.00. I don't blame Steve for this, but it is a relevant detail. All in all, I am very happy with the work they did and I would definitely use them in future masonry work.?
    - Jay C.
  • B
    Sherwood showed up promptly for the estimate. He was clear
    about the work performed and an agreement was made on a fair price. His guys
    showed up on time and performed the work.
    The work site was initially not cleaned well. Numerous splashes of concrete were apparent on the building and surrounding area, and debris had not been cleaned. The new wall did not pour perfectly leaving a bulge, and the stucco blending within the entrance area was not done well at all. The edges on the cellar wall were left sharp and not relieved or rounded. Common (not polymeric) sand was poured into the paver joints near the new drain area. The experience left us very frustrated.   
    But this is not the end of the story. After reporting these issues to Sherwood, he was deeply concerned and showed up several times to address these issues. His guys cleaned the building, picked up all debris,re-stuccoed the entire wall, rounded off edges on the cellar entrance, cleaned and applied polymeric sand to the paver joints. In short, they pretty much gave me the best job possible and made good on trying to make me happy.  If the measure of the contractor can be seen through the lens of how he stands behind his work, then Ageless deserves an A+. While it?s true that the initial work was imperfect, Sherwood got right on top
    of that. I would  use Ageless chimney again for the confidence and professionalism they showed in the end.

    - Jay C.
  • A
    Joe provided the estimate and details of the job. The wait time from estimate to job was about 3.5 weeks (They have plenty of work) . Dan and the crew arrived punctually at the time scheduled. The friendly crew was great and showed experience in the extreme. The job site was left clean. Dan was present at all times to supervise the work and answer questions. Overall, I only wish that they had done my previous job. The only issue I have had is that the "weave" into the previous paver patio was imperfect , and the laid pattern looks slightly different. It should be said that I can't imagine anyone doing the match any better than they did under the circumstances. I would not hesitate to recommend Pitti Bros to anyone.         
    - Jay C.
  • A
    Desmond provided a fair and solid estimate. During the many
    phases of choosing materials and refining design, he was extremely helpful and
    cooperative. He promptly returned calls. He was very patient and worked with us
    flexibly on solutions and changes during the construction process.

    His team was exceptionally hard-working and friendly. From
    the project manager to the workers, we consistently had the right people for
    the job(s) at the site. They left the site clean as possible on each day from
    beginning to end.

    The only set of difficulties surrounded the removal and re-installation
    of an electric standby generator. It was clear that their electrician did not
    possess clear knowledge on the proper power down/power up procedures.
    Ultimately, we called in the original installer to finish the re-installation
    and restart process. The job also ran somewhat longer than originally forecast.
    Some of this was attributable to some of the more intricate masonry work (Cambridge
    Circle kit and irregular retaining wall capping).

    As with any construction job, there were a few punch list
    items that were outstanding. Desmond and his capable project manager took care
    of all of these items promptly, and to my satisfaction.

    Overall, I believed I received an excellent value with good quality
    with DG. I would not hesitate to work with them again or recommend them to
    someone else.
    - Jay C.
  • A
    The workers arrived bright and early, they went over with me the scope of the job to be done. Everything went fine. The only issue I had was when they dug up the old apron, part of the asphalt on the street also got dug up. There was a big hole left on the street in front of the new apron. The guys assured me that they would have a crew out on 7/23/14 to lay down some new asphalt. Wednesday came and went and nobody came to do it. I called the office and complained and spoke to the owner Lou. He stated that something came up on Wednesday and he couldn't get a crew out to my house to do the work. He had a crew come on Friday and they did the work. Everything came out great and we have gotten many compliments on the driveway, even the asphalt patch that they put down. We have an estimate for getting pavers on our back patio next spring. I look forward to having them do the work for that project since the driveway came out so nice. I would definitely recommend SLR Industries Inc. to my friends and family.


    - Roger W.
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Patio Pavers in Farmingdale

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