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Find Top-Rated Farmingdale Custom Furniture Makers

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Furniture reviews in Farmingdale

  • F
    If I could give this business zero stars, I certainly would. We purchased almost $10K of Thomasville furniture over a year ago. Over half the furniture we received was damaged (dents in the furniture, noticeable surface scratches, inlays missing, joints already popping, etc.). It is now over a year later, and we still haven't received the correct furniture. I am completely fed up with Thomasville corporate and this store. We had months of delays because the manufacturing facilities couldn't get the correct pieces in, and when they did finally get them in they were damaged. We've also had the Farmingdale store order the incorrect colors/pieces, which resulted in further delays. Tracy (manager) and Nicole at the store have been largely unhelpful. We've bought Thomasville furniture exclusively our entire lives, but after this experience I will never purchase another Thomasville piece of furniture again. Part of the issue is corporate's fault (the move to manufacturing in Asia has resulted in very noticeable quality issues, and supply issues have resulted in months and months of delays). Part of the issue is the store's fault (because they are incapable of ordering the correct pieces and resolving issues in a timely manner when they occur). I would not spend the money to buy Thomasville furniture anymore. It is no longer a premium furniture brand.
    - Kristin M.
  • A
    Women, if you want someone who listens to you and want them to complete the vision that you have in mind, then Doug is the person you want completing the job. Men, if you want a happy wife or are a perfectionist then Doug is the right person for you. I was tired of having men come in and speak directly to my husband even when I was the one speaking to them. They didn't listen to what I had to say or wanted. I wouldn't allow them back in the house after a couple bad experiences. Doug is a perfectionist, clearly communicates what his plans will be for what he is building. He's reasonably priced. He's very good at all the construction that we've had him do, but I would say that his biggest asset is custom work, i.e. Custom built doors/ cabinets/ furniture. We will be using him often and highly recommend him for any job that you'd like to have done.
    - Brandon N.
  • D
    Originally contacted merchant by e-mail and received an Immediate response, however, I asked for additional information to place my order and did not get a response. I made a phone call and was informed the person i was dealing wiith was unavailable but would call the next day...I am still waiting. Apparently, Sleep King isn't hurting for the business. Granted it wasn't a large order but an order none the less. I prefer to deal with neighborhood businesses but lucky me I was able to find the item in question at half the price elsewhere and no shipping.

    P.S. I originally visited the showroom early January to inquire about the item in question
    - Ellen G.
  • A
    They came when they said they would and retuned everything on time. They did an absolutely beautiful job, and were a pleasure to work with. They were extremely understanding and I would recommend them to everyone.
    - NANCY B.
  • A
    I was very pleased with their work and would not hesitate to contact them, again.
    - Nancy and Arthur W.
  • A
    unknown
    - Robert L.
  • A
    He was a very pleasant man.
    - VICTORIA D.
  • B
    I used WOMEN'S EXCHANGE
    - Ellen G.
  • A
    He was very good, nice, and reasonable.
    - Hayo & Olga B.
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Custom Furniture Makers in Farmingdale

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